Catogories where Help Scout and Kayako compete


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6314

Help Scout

3643

Kayako

Current Customers

Comparing the customer bases of Help Scout and Kayako, we can see that Help Scout has 6314 customers, while Kayako has 3643 customers.

4.70%

Help Scout

2.71%

Kayako

Market Share

Help Scout has a 4.70% market share in the Helpdesk Tools category, while Kayako has a 2.71% market share in the same space.

Help Scout

3 rd

Kayako

5 th

Category Ranking

In the Helpdesk Tools category, with 6314 customers Help Scout stands at 3rd place by ranking, while Kayako with 3643 customers, is at the 5th place.

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Compare Help Scout vs Kayako customers by industry

Comparing Help Scout and Kayako customers by industry, we can see that Help Scout has more customers from the SEO Marketing SaaS industries, while Kayako has more customers in SEO Marketing SaaS industries.

Industry Help Scout Customers Kayako Customers
SEO 83 33
Marketing 81 39
SaaS 71 33
WordPress 62 14
Web Design 54 30
Digital Marketing 53 33
Social Media 52 17
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Compare Help Scout vs Kayako customers by geography

Comparing Help Scout and Kayako customers based on their geographic location, we can see that Help Scout has more customers in United States United Arab Emirates Canada , while Kayako has more customers in United States United Arab Emirates Canada .

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Compare Help Scout and Kayako with other technologies

Compare technologies in Helpdesk Tools with Help Scout and Kayako on the basis of market share, customers and industry

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FAQs

What are the different markets in which Help Scout and Kayako compete against each other?

Help Scout and Kayako compete against each other in the Helpdesk Tools Customer Experience Instant Messaging & Chat .

How does the market share of Help Scout and Kayako compare in the Helpdesk Tools market?

In the Helpdesk Tools market, Help Scout has a 4.70% market share in comparison to Kayako’s 2.71%. Since it has a better market share coverage, Help Scout holds the 3rd spot in Slintel’s Market Share Ranking Index for the Helpdesk Tools category, while Kayako holds the 5th spot.

How many customers are acquired by Help Scout and Kayako in the Helpdesk Tools segment?

Help Scout has 6314 customers and Kayako has 3643 customers in the Helpdesk Tools segment. Help Scout has 2671 more customers than Kayako in this category.

What are the countries in which Help Scout and Kayako has more customers?

Help Scout has more customers in United States United Arab Emirates Canada .
Kayako has more customers in United States United Arab Emirates Canada .

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