Catogories where Groove and Oracle Service Cloud (formerly RightNow) compete


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8396

Groove

1631

Oracle Service Cloud (formerly RightNow)

Current Customers

Comparing the customer bases of Groove and Oracle Service Cloud (formerly RightNow), we can see that Groove has 8396 customers, while Oracle Service Cloud (formerly RightNow) has 1631 customers.

1.19%

Groove

0.23%

Oracle Service Cloud (formerly RightNow)

Market Share

Groove has a 1.19% market share in the Helpdesk Tools category, while Oracle Service Cloud (formerly RightNow) has a 0.23% market share in the same space.

Groove

5 th

Oracle Service Cloud (formerly RightNow)

12 th

Category Ranking

In the Helpdesk Tools category, with 8396 customers Groove stands at 5th place by ranking, while Oracle Service Cloud (formerly RightNow) with 1631 customers, is at the 12th place.

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Compare Groove vs Oracle Service Cloud (formerly RightNow) customers by industry

Comparing Groove and Oracle Service Cloud (formerly RightNow) customers by industry, we can see that Groove has more customers from the Marketing SEO Social Media industries, while Oracle Service Cloud (formerly RightNow) has more customers in Marketing SEO Social Media industries.

Industry Groove Customers Oracle Service Cloud (formerly RightNow) Customers
Marketing 45 23
SEO 41 6
Social Media 38 7
Digital Marketing 31 11
SaaS 31 8
Email Marketing 26 2
Software 24 12
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Compare Groove vs Oracle Service Cloud (formerly RightNow) customers by geography

Comparing Groove and Oracle Service Cloud (formerly RightNow) customers based on their geographic location, we can see that Groove has more customers in United States Belarus United Kingdom , while Oracle Service Cloud (formerly RightNow) has more customers in United States Belarus United Kingdom .

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Compare Groove and Oracle Service Cloud (formerly RightNow) with other technologies

Compare technologies in Helpdesk Tools with Groove and Oracle Service Cloud (formerly RightNow) on the basis of market share, customers and industry

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FAQs

What are the different markets in which Groove and Oracle Service Cloud (formerly RightNow) compete against each other?

Groove and Oracle Service Cloud (formerly RightNow) compete against each other in the Customer Experience Help Desk and Ticketing Helpdesk Tools Live Chat .

How does the market share of Groove and Oracle Service Cloud (formerly RightNow) compare in the Helpdesk Tools market?

In the Helpdesk Tools market, Groove has a 1.19% market share in comparison to Oracle Service Cloud (formerly RightNow)’s 0.23%. Since it has a better market share coverage, Groove holds the 5th spot in Slintel’s Market Share Ranking Index for the Helpdesk Tools category, while Oracle Service Cloud (formerly RightNow) holds the 12th spot.

How many customers are acquired by Groove and Oracle Service Cloud (formerly RightNow) in the Helpdesk Tools segment?

Groove has 8396 customers and Oracle Service Cloud (formerly RightNow) has 1631 customers in the Helpdesk Tools segment. Groove has 6765 more customers than Oracle Service Cloud (formerly RightNow) in this category.

What are the countries in which Groove and Oracle Service Cloud (formerly RightNow) has more customers?

Groove has more customers in United States Belarus United Kingdom .
Oracle Service Cloud (formerly RightNow) has more customers in United States Belarus United Kingdom .

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