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Technographics / Helpdesk Tools / Groove
  • Technology Profile
  • Market Share
  • Top Competitors
  • Customers
  • Customers by Industry
  • Customers by Size
  • Customers by Geo
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Last updated : Aug 03 2022

Groove

Groove is an award-winning digital and social marketing agency focused on alcohol beverage and industries where alcohol is served.

  • Helpdesk Tools

Market Share of Groove

  • Current Customer The number of companies that currently use Groove
  • 750
  • Market Share TIndicates the percentage of market accounted for by this technology in the Helpdesk Tools category.
  • 1.10%
  • Websites Added The number of companies that have started using Groove in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Groove in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Groove

The top three of Groove’s competitors in the Helpdesk Tools category are SherpaDesk with 12.80%, Help Scout with 12.63%, LiveAgent with 10.96% market share.

Technology Domains Market Share Versus page
SherpaDesk 8760 12.80% Groove vs SherpaDesk
Help Scout 8638 12.63% Groove vs Help Scout
LiveAgent 7497 10.96% Groove vs LiveAgent
Gorgias 5667 8.28% Groove vs Gorgias
Zoho Desk 4295 6.28% Groove vs Zoho Desk
osTicket 3099 4.53% Groove vs osTicket
TeamSupport 2847 4.16% Groove vs TeamSupport
inContact 2746 4.01% Groove vs inContact
Kayako 2411 3.52% Groove vs Kayako
Front 1744 2.55% Groove vs Front
Spiceworks Help Desk 1740 2.54% Groove vs Spiceworks Help Desk
Directly 1512 2.21% Groove vs Directly
Oracle Service Cloud (formerly RightNow) 1431 2.09% Groove vs Oracle Service Cloud (formerly RightNow)
LiveHelpNow 1240 1.81% Groove vs LiveHelpNow
Chaport Live Chat 1035 1.51% Groove vs Chaport Live Chat
Helpshift 923 1.35% Groove vs Helpshift
HappyFox 777 1.14% Groove vs HappyFox
Hesk 766 1.12% Groove vs Hesk
Web Help Desk 603 0.88% Groove vs Web Help Desk
Rhino Support HelpDesk 494 0.72% Groove vs Rhino Support HelpDesk

    Popular Comparisons

    Top Competitors and Alternatives of Groove

    The top three of Groove’s competitors in the Helpdesk Tools category are SherpaDesk with 12.80%, Help Scout with 12.63%, LiveAgent with 10.96% market share.

    Groove vs SherpaDesk
    Groove vs Help Scout
    Groove vs LiveAgent
    Groove vs Gorgias
    Groove vs Zoho Desk
    Groove vs osTicket
    Groove vs TeamSupport
    Groove vs inContact
    Technology Stack Analysis

    Compare Tech Stack of Groove and Its Competitors

    Get the list of top 5 common technologies used by Groove and its competitors.

    Customers of Groove

    Around the world in 2022, over 485 companies have started using Groove as Helpdesk Tools tool.

    Customers Employee Range City Region Country Social Links
    Google 10,000+ Mountain View California United States
    George Washington University 10,000+ Washington, D.c. Washington, D.c. United States
    Uber 10,000+ San Francisco California United States
    Oracle 10,000+ Vilvoorde Flanders Belgium
    Morgan Stanley 10,000+ New York City New York United States
    Johnson Controls 10,000+ Milwaukee Wisconsin United States
    Compass Group 10,000+ Chertsey England United Kingdom
    Lettuce Entertain You Enterprises, Inc. 5,000 - 9,999 Chicago Illinois United States
    Sony / ATV Music Publishing 5,000 - 9,999 New York City New York United States
    Salt Lake County 5,000 - 9,999 Salt Lake City Utah United States

    Find which Groove customers are ready to buy from you by using Slintel's buying intent score.

    Groove Customers by Industry

    The three top industries that use Groove for Helpdesk Tools are Software (18), Saas (17), Technology (17).

    Groove Customers by Employee Count

    The majority of Groove’s customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (261 companies), 20 - 49 employees (177 companies), 100 - 249 employees (83 companies).

    Groove Customers by Geography

    The top three geographies of Groove for helpdesk-tools are the United States with 459(61.20%), United Kingdom with 66(8.80%), Australia with 32(4.27%) customers respectively.

    Employees of Groove

    Download Slintel’s Chrome Extension to get verified contact data of Groove employees.

    Also see other Products/Services by Groove in:

    • Customer Experience
    • Helpdesk Tools

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Groove competitors?

    Groove’s Top competitors in the helpdesk-tools category are SherpaDesk, Help Scout, LiveAgent. You can view a full list of Groove competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Groove and 40,000 other technologies on the internet.You can also compare Groove and its feature with top competitors here : Groove vs SherpaDesk Groove vs Help Scout Groove vs LiveAgent .

    What is Groove customer distribution based on company size?

    The majority of Groove’s customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (261 companies), 20 - 49 employees (177 companies), 100 - 249 employees (83 companies). You can view a distribution chart of Groove customers by company size here.

    What is Groove market share in the helpdesk-tools?

    Groove has market share of 1.10% in helpdesk-tools market. Groove competes with 126 competitor tools in helpdesk-tools category. The top alternatives for Groove helpdesk-tools tool are SherpaDesk with 12.80%, Help Scout with 12.63%, LiveAgent with 10.96% market share.

    What are the top industries that use Groove?

    Top industries that use Groove for helpdesk-tools are Software (18), Saas (17), Technology (17).

    What are the top countries that use Groove?

    Around the world in 2022, over 485 companies have started using Groove as helpdesk-tools tool. Companies using Groove for helpdesk-tools are majorly from United States with 459 customers. 61.20% of Groove customers are from the United States. Other top countries using Groove are United Kingdom and Australia with 66(8.80%) and 32(4.27%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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