Technographics / Help Desk and Ticketing

Help Desk and Ticketing

Gain market share and customer base information about the top Help Desk and Ticketing software

TECHNOLOGIES

144

TECHNOLOGIES

COMPANIES

207307

COMPANIES

MOVEMENTS

1476

MOVEMENTS

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Market Share for Top Help Desk and Ticketing Technologies

Analyze the market share of popular Help Desk and Ticketing technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Web Help Desk 81200 39.17
2 Parature 40788 19.68
3 HarePoint 17639 8.51
4 Keeping 17203 8.30
5 Salesforce Desk.com 16120 7.78
6 Directly 14545 7.02
7 Oracle PeopleSoft Enterprise HelpDesk 3156 1.52
8 Front 3003 1.45
9 LiveHelpNow 2338 1.13
10 ConnectWise 935 0.45
11 Help Scout 917 0.44
12 Rhino Support 618 0.30
13 Inbenta Natural Language Search 611 0.29
14 Hesk 559 0.27
15 Groove 517 0.25
16 Chaport Live Chat 441 0.21
17 Kayako 401 0.19
18 Teamwork Desk 378 0.18
19 Zoho Desk 355 0.17
20 CloudApp 309 0.15
21 Kaseya VSA 300 0.14
22 Gorgias 286 0.14
23 SolarWinds Web Help Desk 278 0.13
24 LiveAgent 276 0.13
25 SupportSystem 259 0.12
26 Tender Support 224 0.11
27 Helpshift 217 0.10
28 Doorbell 193 0.09
29 ManageEngine ServiceDesk Plus 171 0.08
30 HelpSite 162 0.08
31 Breezy Themes 159 0.08
32 osTicket 154 0.07
33 Reamaze 152 0.07
34 JitBit Helpdesk 128 0.06
35 Samanage 108 0.05
36 HappyFox 106 0.05
37 SupportBee 102 0.05
38 HelpDeskZ 95 0.05
39 DigitalGenius 94 0.05
40 TeamSupport 86 0.04
41 Salesforce Desk 84 0.04
42 Next IT 80 0.04
43 Sugester 79 0.04
44 SmarterTrack 73 0.04
45 HelpSpot 71 0.03
46 inContact 67 0.03
47 HP Service Manager 57 0.03
48 Agiloft 47 0.02
49 Jitbit 46 0.02
50 UserEcho 45 0.02
51 HelpOnClick Live Chat Software 44 0.02
52 Modria 40 0.02
53 H2Desk 40 0.02
54 Rhino Support HelpDesk 38 0.02
55 Helpy 38 0.02
56 OTRS 34 0.02
57 Support Incident Tracker (SiT) 30 0.01
58 NetHelpDesk 29 0.01
59 DoneDone 27 0.01
60 RedmineUP Cloud 27 0.01
61 Snappy Helpdesk 26 0.01
62 Helprace 24 0.01
63 eTicket 23 0.01
64 Sirportly 23 0.01
65 KronoDesk 23 0.01
66 DeskPRO 22 0.01
67 Mojo Helpdesk 22 0.01
68 ZupportDesk 21 0.01
69 ReadyDesk 20 0.01
70 Spiceworks Help Desk 20 0.01
71 Issuetrak 19 0.01
72 Liberum Help Desk 19 0.01
73 Casengo 18 0.01
74 Rocketbots.io 18 0.01
75 Polar Help Desk 17 0.01
76 Enchant 16 0.01
77 Deskun 16 0.01
78 Buffer Reply 16 0.01
79 Dixa 15 0.01
80 HelpdeskPilot 15 0.01
81 UseResponse 14 0.01
82 Agent.ai 14 0.01
83 Vision Helpdesk 13 0.01
84 SherpaDesk 13 0.01
85 Dimelo 13 0.01
86 Revelation helpdesk 13 0.01
87 Hivy 13 0.01
88 C-Desk 12 0.01
89 eStreamDesk 12 0.01
90 Abhisi 12 0.01
91 Alloy Navigator 12 0.01
92 Complaints Pro 10 0.00
93 Zyprr 10 0.00
94 ProProfs Help Desk 10 0.00
95 NABD System 8 0.00
96 devContact 8 0.00
97 CRMDesk 7 0.00
98 Chataroo 7 0.00
99 ChatID 7 0.00
100 PhaseWare Tracker 6 0.00
101 Diabolocom 6 0.00
102 AzureDesk 6 0.00
103 CheckMate 6 0.00
104 HelpNinja 6 0.00
105 Bornevia 6 0.00
106 Email Center Pro 5 0.00
107 HelpMaster 4 0.00
108 Kapdesk 4 0.00
109 Inbill 4 0.00
110 NetResults Tracker 4 0.00
111 Free Help Desk 4 0.00
112 ServicePRO 4 0.00
113 MetaCaseDesk 4 0.00
114 PHP Support Tickets 4 0.00
115 FocalScope 3 0.00
116 IssueCentre 3 0.00
117 SutiDesk 3 0.00
118 Vtiger Help Desk 3 0.00
119 Aptean Respond 3 0.00
120 Helpsumo 3 0.00
121 Deskero 2 0.00
122 ShareNet Help Desk 2 0.00
123 365Ticketing 2 0.00
124 QuickFMS Help Desk Software 2 0.00
125 SupportYard 2 0.00
126 InstantKB 2 0.00
127 Adjutas 2 0.00
128 EvantoDesk 2 0.00
129 Boostopia 2 0.00
130 SupportWally 2 0.00
131 DiamanteDesk 2 0.00
132 Supportbench 2 0.00
133 KnowAll Enquire 1 0.00
134 QBIS Service Desk 1 0.00
135 Desk Themes HQ 1 0.00
136 Teamo 1 0.00
137 Internet Software Sciences Web+Center 1 0.00
138 Continuum Help Desk 1 0.00
139 appVuze 1 0.00
140 Sitehelpdesk HelpDesk 1 0.00
141 OneDesk for Customer Service 1 0.00
142 Vision Help Desk 1 0.00
143 Vision Satellite Help Desk 1 0.00
144 Plumsail HelpDesk 1 0.00

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