Technographics / Help Desk and Ticketing

Help Desk and Ticketing

Gain market share and customer base information about the top Help Desk and Ticketing software

TECHNOLOGIES

134

TECHNOLOGIES

COMPANIES

142892

COMPANIES

MOVEMENTS

421

MOVEMENTS

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Market Share for Top Help Desk and Ticketing Technologies

Analyze the market share of popular Help Desk and Ticketing technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Web Help Desk 82166 57.50
2 HarePoint 16850 11.79
3 Keeping 14780 10.34
4 Directly 13842 9.69
5 Salesforce Desk.com 5275 3.69
6 LiveHelpNow 2432 1.70
7 ConnectWise 833 0.58
8 Rhino Support 616 0.43
9 Inbenta Natural Language Search 610 0.43
10 Hesk 562 0.39
11 Oracle PeopleSoft Enterprise HelpDesk 428 0.30
12 Chaport Live Chat 423 0.30
13 Kaseya VSA 275 0.19
14 SupportSystem 270 0.19
15 CloudApp 238 0.17
16 Tender Support 222 0.16
17 HelpSite 191 0.13
18 Help Scout 187 0.13
19 Doorbell 185 0.13
20 ManageEngine ServiceDesk Plus 167 0.12
21 Breezy Themes 161 0.11
22 JitBit Helpdesk 124 0.09
23 Kayako 118 0.08
24 SupportBee 101 0.07
25 Next IT 96 0.07
26 HelpDeskZ 95 0.07
27 Samanage 95 0.07
28 DigitalGenius 82 0.06
29 Sugester 81 0.06
30 Zoho Desk 76 0.05
31 HelpSpot 65 0.05
32 Groove 54 0.04
33 Front 52 0.04
34 inContact 47 0.03
35 LiveAgent 45 0.03
36 Teamwork Desk 45 0.03
37 Helpshift 45 0.03
38 HP Service Manager 42 0.03
39 osTicket 41 0.03
40 H2Desk 40 0.03
41 Gorgias 37 0.03
42 Agiloft 37 0.03
43 Helpy 37 0.03
44 Modria 36 0.03
45 NetHelpDesk 29 0.02
46 Support Incident Tracker (SiT) 29 0.02
47 Reamaze 25 0.02
48 DoneDone 25 0.02
49 Snappy Helpdesk 25 0.02
50 Salesforce Desk 24 0.02
51 eTicket 24 0.02
52 SmarterTrack 23 0.02
53 Sirportly 23 0.02
54 ZupportDesk 22 0.02
55 RedmineUP Cloud 21 0.01
56 ReadyDesk 19 0.01
57 Liberum Help Desk 18 0.01
58 HappyFox 17 0.01
59 Polar Help Desk 17 0.01
60 TeamSupport 15 0.01
61 HelpdeskPilot 15 0.01
62 Deskun 14 0.01
63 Buffer Reply 14 0.01
64 Spiceworks Help Desk 13 0.01
65 C-Desk 12 0.01
66 eStreamDesk 12 0.01
67 Abhisi 12 0.01
68 Hivy 11 0.01
69 Alloy Navigator 11 0.01
70 Complaints Pro 10 0.01
71 UserEcho 9 0.01
72 Jitbit 9 0.01
73 Chataroo 9 0.01
74 devContact 8 0.01
75 Zyprr 8 0.01
76 NABD System 7 0.00
77 Revelation helpdesk 7 0.00
78 OTRS 6 0.00
79 Dixa 6 0.00
80 ProProfs Help Desk 6 0.00
81 Bornevia 6 0.00
82 ChatID 6 0.00
83 DeskPRO 5 0.00
84 Helprace 4 0.00
85 HelpMaster 4 0.00
86 SutiDesk 4 0.00
87 Kapdesk 4 0.00
88 Inbill 4 0.00
89 CheckMate 4 0.00
90 NetResults Tracker 4 0.00
91 Free Help Desk 4 0.00
92 Rocketbots.io 4 0.00
93 ServicePRO 4 0.00
94 MetaCaseDesk 4 0.00
95 PHP Support Tickets 4 0.00
96 Casengo 3 0.00
97 Vision Helpdesk 3 0.00
98 Aptean Respond 3 0.00
99 IssueCentre 3 0.00
100 AzureDesk 3 0.00
101 Vtiger Help Desk 3 0.00
102 Enchant 2 0.00
103 Issuetrak 2 0.00
104 CRMDesk 2 0.00
105 Dimelo 2 0.00
106 Mojo Helpdesk 2 0.00
107 SherpaDesk 2 0.00
108 Adjutas 2 0.00
109 EvantoDesk 2 0.00
110 ShareNet Help Desk 2 0.00
111 SupportYard 2 0.00
112 InstantKB 2 0.00
113 Agent.ai 2 0.00
114 HelpNinja 2 0.00
115 DiamanteDesk 2 0.00
116 KronoDesk 2 0.00
117 Supportbench 2 0.00
118 Helpsumo 2 0.00
119 UseResponse 1 0.00
120 PhaseWare Tracker 1 0.00
121 Diabolocom 1 0.00
122 KnowAll Enquire 1 0.00
123 QBIS Service Desk 1 0.00
124 Desk Themes HQ 1 0.00
125 365Ticketing 1 0.00
126 Internet Software Sciences Web+Center 1 0.00
127 QuickFMS Help Desk Software 1 0.00
128 appVuze 1 0.00
129 Sitehelpdesk HelpDesk 1 0.00
130 Boostopia 1 0.00
131 OneDesk for Customer Service 1 0.00
132 Vision Help Desk 1 0.00
133 Vision Satellite Help Desk 1 0.00
134 Plumsail HelpDesk 1 0.00

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