Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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Freshservice
Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations.
- Help Desk And Ticketing
Market Share of Freshservice
- Current Customer The number of companies that currently use Freshservice
- 14511
- Websites Added The number of companies that have started using Freshservice in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using Freshservice in the past month.
NA- compared to last month
Top Competitors and Alternatives of Freshservice
The top three of Freshservice’s competitors in the Help Desk And Ticketing category are Zendesk Support with 19.42%, HappyFox Help Desk with 8.73%, Symantec ServiceDesk with 5.53% market share.
Popular Comparisons
Top Competitors and Alternatives of Freshservice
The top three of Freshservice’s competitors in the Help Desk And Ticketing category are Zendesk Support with 19.42%, HappyFox Help Desk with 8.73%, Symantec ServiceDesk with 5.53% market share.
Technology Stack Analysis
Compare Tech Stack of Freshservice and Its Competitors
Get the list of top 5 common technologies used by Freshservice and its competitors.
Customers of Freshservice
Around the world in 2022, over 13026 companies have started using Freshservice as Help Desk And Ticketing tool.
Find which Freshservice customers are ready to buy from you by using Slintel's buying intent score.
Freshservice Customers by Industry
The three top industries that use Freshservice for Help Desk And Ticketing are Technology (291), Marketing (242), Machine Learning (230).
Freshservice Customers by Employee Count
The majority of Freshservice’s customers for the help-desk-and-ticketing category fall in the company size of 100 - 249 employees (3053 companies), 20 - 49 employees (2685 companies), 1,000 - 4,999 employees (1757 companies).
Freshservice Customers by Geography
The top three geographies of Freshservice for help-desk-and-ticketing are the United States with 6925(47.72%), United Kingdom with 1365(9.41%), India with 711(4.90%) customers respectively.
Employees of Freshservice
Download Slintel’s Chrome Extension to get verified contact data of Freshservice employees.
FAQ
Find answers to the most often asked questions by users.
Who are the top Freshservice competitors?
Freshservice’s Top competitors in the help-desk-and-ticketing category are Zendesk Support, HappyFox Help Desk, Symantec ServiceDesk. You can view a full list of Freshservice competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Freshservice and 40,000 other technologies on the internet.You can also compare Freshservice and its feature with top competitors here : Freshservice vs Zendesk Support Freshservice vs HappyFox Help Desk Freshservice vs Symantec ServiceDesk .
What is Freshservice customer distribution based on company size?
The majority of Freshservice’s customers for the help-desk-and-ticketing category fall in the company size of 100 - 249 employees (3053 companies), 20 - 49 employees (2685 companies), 1,000 - 4,999 employees (1757 companies). You can view a distribution chart of Freshservice customers by company size .
What is Freshservice market share in the help-desk-and-ticketing?
Freshservice has market share of 61.49% in help-desk-and-ticketing market. Freshservice competes with 34 competitor tools in help-desk-and-ticketing category. The top alternatives for Freshservice help-desk-and-ticketing tool are Zendesk Support with 19.42%, HappyFox Help Desk with 8.73%, Symantec ServiceDesk with 5.53% market share.
What are the top industries that use Freshservice?
Top industries that use Freshservice for help-desk-and-ticketing are Technology (291), Marketing (242), Machine Learning (230).
What are the top countries that use Freshservice?
Around the world in 2022, over 13026 companies have started using Freshservice as help-desk-and-ticketing tool. Companies using Freshservice for help-desk-and-ticketing are majorly from United States with 6925 customers. 47.72% of Freshservice customers are from the United States. Other top countries using Freshservice are United Kingdom and India with 1365(9.41%) and 711(4.90%) customers respectively.
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