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Technologies / Five9 Vs Genesys PureCloud
Last update : Jan 18 2023

Five9 Vs Genesys PureCloud : In-Depth Comparison

Not sure if Five9, or Genesys PureCloud is the better choice for your needs? No problem! Slintel comparison helps you make the best decision. Take a look at categories where Five9 and Genesys PureCloud compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Five9 vs Genesys PureCloud customers by industry, by geography and by buying patterns.

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Five9

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No, I don't use this
Five9 competes with other products in the Auto Dialer, Communication, Contact Center, Customer Engagement, Customer Experience, Fax Server, Instant Messaging And Chat, Interactive Voice Response (IVR), Predictive Dialer, Unified Communications categories. It has a market share in the Fax Server category, and Five9 has 2542 customers in 57 countries.

Genesys PureCloud

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No, I don't use this
Genesys PureCloud competes with other products in the Project Collaboration, categories. It has a market share in the Fax Server category, and Genesys PureCloud has 1513 customers in 61 countries.

Categories where Five9 and Genesys PureCloud compete

  • Auto Dialer
  • Communication
  • Contact Center
  • Customer Engagement
  • Customer Experience

Choose Technologies to compare

  • Five9
  • Genesys PureCloud
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    Comparing the customer bases of Five9 and Genesys PureCloud

    Comparing the customer bases of Five9 and Genesys PureCloud we can see that Five9 has 2542 customers, while Genesys PureCloud has 1513 customers. In the Fax Server category, with 2542 customers Five9 stands at 1st place by ranking, while Genesys PureCloud with 1513 customers, is at the 3rd place.

    Five9
    1 st
    2542 Customer
    Genesys PureCloud
    3 rd
    1513 Customer

    Comparing the market share of Five9 and Genesys PureCloud

    Five9 has a 23.18% market share in the Fax Server category, while Genesys PureCloud has a 13.80% market share in the same space.

    23.18%

    Five9

    13.80%

    Genesys PureCloud

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    Compare Five9 vs Genesys PureCloud customers by geography

    Comparing Five9 and Genesys PureCloud customers based on their geographic location, we can see that Five9 has more customers in United States , Canada and United Kingdom , while Genesys PureCloud has more customers in United States , United Kingdom and Australia .

    Five9
    Genesys PureCloud

    Customer Movements for this month

    Gain actionable insights about the buying patterns of Five9 vs Genesys PureCloud’s target audience.

    Five9
    Genesys PureCloud

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which Five9 and Genesys PureCloud compete against each other?

    Five9 and Genesys PureCloud compete against each other in the Auto Dialer, Communication, Contact Center, Customer Engagement, Customer Experience .

    How does the market share of Five9 and Genesys PureCloud compare in the Fax Server market?

    In the Fax Server market, Five9 has a 23.18% market share in comparison to Genesys PureCloud’s 13.80%. Since it has a better market share coverage, Five9 holds the 1st spot in Slintel’s Market Share Ranking Index for the Fax Server category, while Genesys PureCloud holds the 3rd spot.

    How many customers are acquired by Five9 and Genesys PureCloud in the Fax Server segment?

    Five9 has 2542 customers and Genesys PureCloud has 1513 customers in the Fax Server segment. Five9 has 1029 more customers than Genesys PureCloud in this category.

    What are the countries in which Five9 and Genesys PureCloud has more customers?

    Five9 has more customers in United States , Canada and United Kingdom .
    Genesys PureCloud has more customers in United States , United Kingdom and Australia .

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