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Freshdesk
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Freshdesk is an online cloud-based customer service software providing helpdesk support.
Market Share of Freshdesk
- Current Customer The number of companies that currently use Freshdesk
- 122038
- Websites Added The number of companies that have started using Freshdesk in the past month.
17- compared to last month
- Websites Dropped The number of companies that have stopped using Freshdesk in the past month.
NA- compared to last month
Top Competitors and Alternatives of Freshdesk
The top three of Freshdesk’s competitors in the Customer Support Services category are Assist AI with 4.01%, Wise with 1.45%, Service with 1.40% market share.
Popular Comparisons
Top Competitors and Alternatives of Freshdesk
The top three of Freshdesk’s competitors in the Customer Support Services category are Assist AI with 4.01%, Wise with 1.45%, Service with 1.40% market share.
Technology Stack Analysis
Compare Tech Stack of Freshdesk and Its Competitors
Get the list of top 5 common technologies used by Freshdesk and its competitors.
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Customers of Freshdesk
Around the world in 2023, over 94878 companies have started using Freshdesk as Customer Support Services tool.
Find which Freshdesk customers are ready to buy from you by using Slintel's buying intent score.
Freshdesk Customers by Industry
The three top industries that use Freshdesk for Customer Support Services are Marketing (2145), Technology (2029), Digital Marketing (1942).
Freshdesk Customers by Employee Count
The majority of Freshdesk’s customers for the customer-support category fall in the company size of 20 - 49 employees (34060 companies), 0 - 9 employees (26571 companies), 100 - 249 employees (17953 companies).
Freshdesk Customers by Geography
The top three geographies of Freshdesk for customer-support are the United States with 47812(39.18%), United Kingdom with 10841(8.88%), India with 9759(8.00%) customers respectively.
Employees of Freshdesk
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FAQ
Find answers to the most often asked questions by users.
Who are the top Freshdesk competitors?
Freshdesk’s Top competitors in the customer-support category are Assist AI, Wise, Service. You can view a full list of Freshdesk competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Freshdesk and 40,000 other technologies on the internet.You can also compare Freshdesk and its feature with top competitors here : Freshdesk vs Assist AI Freshdesk vs Wise Freshdesk vs Service .
What is Freshdesk customer distribution based on company size?
The majority of Freshdesk’s customers for the customer-support category fall in the company size of 20 - 49 employees (34060 companies), 0 - 9 employees (26571 companies), 100 - 249 employees (17953 companies). You can view a distribution chart of Freshdesk customers by company size .
What is Freshdesk market share in the customer-support?
Freshdesk has market share of 85.24% in customer-support market. Freshdesk competes with 66 competitor tools in customer-support category. The top alternatives for Freshdesk customer-support tool are Assist AI with 4.01%, Wise with 1.45%, Service with 1.40% market share.
What are the top industries that use Freshdesk?
Top industries that use Freshdesk for customer-support are Marketing (2145), Technology (2029), Digital Marketing (1942).
What are the top countries that use Freshdesk?
Around the world in 2023, over 94878 companies have started using Freshdesk as customer-support tool. Companies using Freshdesk for customer-support are majorly from United States with 47812 customers. 39.18% of Freshdesk customers are from the United States. Other top countries using Freshdesk are United Kingdom and India with 10841(8.88%) and 9759(8.00%) customers respectively.
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