Freshdesk is an online cloud-based customer service software providing helpdesk support.
The top three of Freshdesk’s competitors in the Customer Support Services category are Assist AI with 4.01%, Wise with 1.45%, Service with 1.40% market share.
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Around the world in 2023, over 94878 companies have started using Freshdesk as Customer Support Services tool.
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The three top industries that use Freshdesk for Customer Support Services are Marketing (2145), Technology (2029), Digital Marketing (1942).
The majority of Freshdesk’s customers for the customer-support category fall in the company size of 20 - 49 employees (34060 companies), 0 - 9 employees (26571 companies), 100 - 249 employees (17953 companies).
The top three geographies of Freshdesk for customer-support are the United States with 47812(39.18%), United Kingdom with 10841(8.88%), India with 9759(8.00%) customers respectively.
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Freshdesk’s Top competitors in the customer-support category are Assist AI, Wise, Service. You can view a full list of Freshdesk competitors. Slintel uses advanced data mining and AI algorithms to track customers and of Freshdesk and 40,000 other technologies on the internet.You can also compare Freshdesk and its feature with top competitors here : .
The majority of Freshdesk’s customers for the customer-support category fall in the company size of 20 - 49 employees (34060 companies), 0 - 9 employees (26571 companies), 100 - 249 employees (17953 companies). You can view a distribution chart of Freshdesk customers by company size.
Freshdesk has market share of 85.24% in customer-support market. Freshdesk competes with 66 competitor tools in customer-support category. The top alternatives for Freshdesk customer-support tool are Assist AI with 4.01%, Wise with 1.45%, Service with 1.40% market share.
Top industries that use Freshdesk for customer-support are Marketing (2145), Technology (2029), Digital Marketing (1942).
Around the world in 2023, over 94878 companies have started using Freshdesk as customer-support tool. Companies using Freshdesk for customer-support are majorly from United States with 47812 customers. 39.18% of Freshdesk customers are from the United States. Other top countries using Freshdesk are United Kingdom and India with 10841(8.88%) and 9759(8.00%) customers respectively.
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