Technologies / ServiceNow Customer Service Management Vs SAP Service Cloud
Last update : Jan 18 2023
Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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ServiceNow Customer Service Management
Yes, I use this too
No, I don't use this
ServiceNow Customer Service Management competes with other products in
the
categories. It has a market share in the
Customer Support Services category, and
ServiceNow Customer Service Management has
1164 customers in
49 countries.
SAP Service Cloud
Yes, I use this too
No, I don't use this
SAP Service Cloud competes with other products
in the Project Collaboration,
Customer Support Services
categories. It has a market share in the
Customer Support Services category, and
SAP Service Cloud has
414 customers in
35 countries.
Categories where ServiceNow Customer Service Management and SAP Service Cloud compete
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Compare ServiceNow Customer Service Management vs SAP Service Cloud customers by geography
Comparing ServiceNow Customer Service Management and SAP Service Cloud customers based on their geographic location, we can see that ServiceNow Customer Service Management has more customers in United States , United Kingdom and India , while SAP Service Cloud has more customers in United States , Germany and United Kingdom .
ServiceNow Customer Service Management
SAP Service Cloud
Customer Movements for this month
Gain actionable insights about the buying patterns of ServiceNow Customer Service Management vs SAP Service Cloud’s target audience.
ServiceNow Customer Service Management
SAP Service Cloud
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which ServiceNow Customer Service Management and SAP Service Cloud compete against each other?
ServiceNow Customer Service Management and SAP Service Cloud compete against each other in the Customer Support Services .
How does the market share of ServiceNow Customer Service Management and SAP Service Cloud compare in the Customer Support Services market?
In the Customer Support Services market, ServiceNow Customer Service Management has a 8.98% market share in comparison to SAP Service Cloud’s 3.20%. Since it has a better market share coverage, ServiceNow Customer Service Management holds the 2nd spot in Slintel’s Market Share Ranking Index for the Customer Support Services category, while SAP Service Cloud holds the 3rd spot.
How many customers are acquired by ServiceNow Customer Service Management and SAP Service Cloud in the Customer Support Services segment?
ServiceNow Customer Service Management has 1164 customers and SAP Service Cloud has 414 customers in the Customer Support Services segment. ServiceNow Customer Service Management has 750 more customers than SAP Service Cloud in this category.
What are the countries in which ServiceNow Customer Service Management and SAP Service Cloud has more customers?
ServiceNow Customer Service Management has more customers in
United States
,
United Kingdom
and
India
.
SAP Service Cloud has more customers in
United States
,
Germany
and
United Kingdom
.
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