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Technologies / ServiceNow Customer Service Management Vs Microsoft Dynamics 365 Field Service
Last update : Jan 18 2023

ServiceNow Customer Service Management Vs Microsoft Dynamics 365 Field Service : In-Depth Comparison

Not sure if ServiceNow Customer Service Management, or Microsoft Dynamics 365 Field Service is the better choice for your needs? No problem! Slintel comparison helps you make the best decision. Take a look at categories where ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between ServiceNow Customer Service Management vs Microsoft Dynamics 365 Field Service customers by industry, by geography and by buying patterns.

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ServiceNow Customer Service Management

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ServiceNow Customer Service Management competes with other products in the categories. It has a market share in the Customer Support Services category, and ServiceNow Customer Service Management has 1164 customers in 49 countries.

Microsoft Dynamics 365 Field Service

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No, I don't use this
Microsoft Dynamics 365 Field Service competes with other products in the Project Collaboration, Customer Support Services, Field Service Management categories. It has a market share in the Customer Support Services category, and Microsoft Dynamics 365 Field Service has 300 customers in 30 countries.

Categories where ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service compete

  • Customer Support Services
  • Field Service Management

Choose Technologies to compare

  • ServiceNow Customer Service Management
  • Microsoft Dynamics 365 Field Service
Divider Divider

    Comparing the customer bases of ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service

    Comparing the customer bases of ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service we can see that ServiceNow Customer Service Management has 1164 customers, while Microsoft Dynamics 365 Field Service has 300 customers. In the Customer Support Services category, with 1164 customers ServiceNow Customer Service Management stands at 2nd place by ranking, while Microsoft Dynamics 365 Field Service with 300 customers, is at the 5th place.

    ServiceNow Customer Service Management
    2 nd
    1164 Customer
    Microsoft Dynamics 365 Field Service
    5 th
    300 Customer

    Comparing the market share of ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service

    ServiceNow Customer Service Management has a 8.98% market share in the Customer Support Services category, while Microsoft Dynamics 365 Field Service has a 2.32% market share in the same space.

    8.98%

    ServiceNow Customer Service Management

    2.32%

    Microsoft Dynamics 365 Field Service

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    Compare ServiceNow Customer Service Management vs Microsoft Dynamics 365 Field Service customers by geography

    Comparing ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service customers based on their geographic location, we can see that ServiceNow Customer Service Management has more customers in United States , United Kingdom and India , while Microsoft Dynamics 365 Field Service has more customers in United States , United Kingdom and Australia .

    ServiceNow Customer Service Management
    Microsoft Dynamics 365 Field Service

    Customer Movements for this month

    Gain actionable insights about the buying patterns of ServiceNow Customer Service Management vs Microsoft Dynamics 365 Field Service’s target audience.

    ServiceNow Customer Service Management
    Microsoft Dynamics 365 Field Service

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service compete against each other?

    ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service compete against each other in the Customer Support Services, Field Service Management .

    How does the market share of ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service compare in the Customer Support Services market?

    In the Customer Support Services market, ServiceNow Customer Service Management has a 8.98% market share in comparison to Microsoft Dynamics 365 Field Service’s 2.32%. Since it has a better market share coverage, ServiceNow Customer Service Management holds the 2nd spot in Slintel’s Market Share Ranking Index for the Customer Support Services category, while Microsoft Dynamics 365 Field Service holds the 5th spot.

    How many customers are acquired by ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service in the Customer Support Services segment?

    ServiceNow Customer Service Management has 1164 customers and Microsoft Dynamics 365 Field Service has 300 customers in the Customer Support Services segment. ServiceNow Customer Service Management has 864 more customers than Microsoft Dynamics 365 Field Service in this category.

    What are the countries in which ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service has more customers?

    ServiceNow Customer Service Management has more customers in United States , United Kingdom and India .
    Microsoft Dynamics 365 Field Service has more customers in United States , United Kingdom and Australia .

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