Catogories where Salesforce Service Cloud and ServiceNow Customer Service Management compete


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8880

Salesforce Service Cloud

1732

ServiceNow Customer Service Management

Current Customers

Comparing the customer bases of Salesforce Service Cloud and ServiceNow Customer Service Management, we can see that Salesforce Service Cloud has 8880 customers, while ServiceNow Customer Service Management has 1732 customers.

74.72%

Salesforce Service Cloud

14.57%

ServiceNow Customer Service Management

Market Share

Salesforce Service Cloud has a 74.72% market share in the Customer Support Services category, while ServiceNow Customer Service Management has a 14.57% market share in the same space.

Salesforce Service Cloud

1 st

ServiceNow Customer Service Management

2 nd

Category Ranking

In the Customer Support Services category, with 8880 customers Salesforce Service Cloud stands at 1st place by ranking, while ServiceNow Customer Service Management with 1732 customers, is at the 2nd place.

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Compare Salesforce Service Cloud vs ServiceNow Customer Service Management customers by industry

Comparing Salesforce Service Cloud and ServiceNow Customer Service Management customers by industry, we can see that Salesforce Service Cloud has more customers from the Salesforce Crm Technology industries, while ServiceNow Customer Service Management has more customers in Salesforce Crm Technology industries.

Industry Salesforce Service Cloud Customers ServiceNow Customer Service Management Customers
Salesforce 281 16
Crm 276 18
Technology 225 51
Consulting 171 50
Retail 167 26
Marketing 163 18
Cloud Computing 162 44
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Compare Salesforce Service Cloud vs ServiceNow Customer Service Management customers by geography

Comparing Salesforce Service Cloud and ServiceNow Customer Service Management customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Venezuela United Kingdom , while ServiceNow Customer Service Management has more customers in United States United Arab Emirates United Kingdom .

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Get more detailed information about Salesforce Service Cloud and ServiceNow Customer Service Management customer base.

Compare Salesforce Service Cloud and ServiceNow Customer Service Management with other technologies

Compare technologies in Customer Support Services with Salesforce Service Cloud and ServiceNow Customer Service Management on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and ServiceNow Customer Service Management compete against each other?

Salesforce Service Cloud and ServiceNow Customer Service Management compete against each other in the Customer Support Services Contact Center Customer Engagement Customer Experience Instant Messaging And Chat .

How does the market share of Salesforce Service Cloud and ServiceNow Customer Service Management compare in the Customer Support Services market?

In the Customer Support Services market, Salesforce Service Cloud has a 74.72% market share in comparison to ServiceNow Customer Service Management’s 14.57%. Since it has a better market share coverage, Salesforce Service Cloud holds the 1st spot in Slintel’s Market Share Ranking Index for the Customer Support Services category, while ServiceNow Customer Service Management holds the 2nd spot.

How many customers are acquired by Salesforce Service Cloud and ServiceNow Customer Service Management in the Customer Support Services segment?

Salesforce Service Cloud has 8880 customers and ServiceNow Customer Service Management has 1732 customers in the Customer Support Services segment. Salesforce Service Cloud has 7148 more customers than ServiceNow Customer Service Management in this category.

What are the countries in which Salesforce Service Cloud and ServiceNow Customer Service Management has more customers?

Salesforce Service Cloud has more customers in United States Venezuela United Kingdom .
ServiceNow Customer Service Management has more customers in United States United Arab Emirates United Kingdom .

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