Catogories where Salesforce Service Cloud and SAP Service Cloud compete


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8632

Salesforce Service Cloud

156

SAP Service Cloud

Current Customers

Comparing the customer bases of Salesforce Service Cloud and SAP Service Cloud, we can see that Salesforce Service Cloud has 8632 customers, while SAP Service Cloud has 156 customers.

75.60%

Salesforce Service Cloud

1.37%

SAP Service Cloud

Market Share

Salesforce Service Cloud has a 75.60% market share in the Customer Support Services category, while SAP Service Cloud has a 1.37% market share in the same space.

Salesforce Service Cloud

1 st

SAP Service Cloud

5 th

Category Ranking

In the Customer Support Services category, with 8632 customers Salesforce Service Cloud stands at 1st place by ranking, while SAP Service Cloud with 156 customers, is at the 5th place.

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Compare Salesforce Service Cloud vs SAP Service Cloud customers by industry

Comparing Salesforce Service Cloud and SAP Service Cloud customers by industry, we can see that Salesforce Service Cloud has more customers from the CRM Technology Consulting industries, while SAP Service Cloud has more customers in CRM Technology Consulting industries.

Industry Salesforce Service Cloud Customers SAP Service Cloud Customers
CRM 268 6
Technology 162 3
Consulting 158 2
Cloud 139 4
SaaS 133 1
Digital Transformation 127 3
Retail 126 3
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Compare Salesforce Service Cloud vs SAP Service Cloud customers by geography

Comparing Salesforce Service Cloud and SAP Service Cloud customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Romania Australia , while SAP Service Cloud has more customers in United States Romania Australia .

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Compare Salesforce Service Cloud and SAP Service Cloud with other technologies

Compare technologies in Customer Support Services with Salesforce Service Cloud and SAP Service Cloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and SAP Service Cloud compete against each other?

Salesforce Service Cloud and SAP Service Cloud compete against each other in the Customer Support Services Contact Center Customer Engagement Customer Experience Instant Messaging & Chat .

How does the market share of Salesforce Service Cloud and SAP Service Cloud compare in the Customer Support Services market?

In the Customer Support Services market, Salesforce Service Cloud has a 75.60% market share in comparison to SAP Service Cloud’s 1.37%. Since it has a better market share coverage, Salesforce Service Cloud holds the 1st spot in Slintel’s Market Share Ranking Index for the Customer Support Services category, while SAP Service Cloud holds the 5th spot.

How many customers are acquired by Salesforce Service Cloud and SAP Service Cloud in the Customer Support Services segment?

Salesforce Service Cloud has 8632 customers and SAP Service Cloud has 156 customers in the Customer Support Services segment. Salesforce Service Cloud has 8476 more customers than SAP Service Cloud in this category.

What are the countries in which Salesforce Service Cloud and SAP Service Cloud has more customers?

Salesforce Service Cloud has more customers in United States Romania Australia .
SAP Service Cloud has more customers in United States Romania Australia .

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