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Technographics / Customer Support Services / Micro Focus ZENworks Service Desk
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Last updated : Jan 04 2023

Micro Focus ZENworks Service Desk

Yes, I use this too
No, I don't use this

Micro Focus ZENworks Service Desk is a IT service desk software that helps a company streamline and automate their entire service management environment.

  • Customer Support Services

Market Share of Micro Focus ZENworks Service Desk

  • Current Customer The number of companies that currently use Micro Focus ZENworks Service Desk
  • 64
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Support Services category.
  • 0.49%
  • Websites Added The number of companies that have started using Micro Focus ZENworks Service Desk in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Micro Focus ZENworks Service Desk in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Micro Focus ZENworks Service Desk

The top three of Micro Focus ZENworks Service Desk’s competitors in the Customer Support Services category are Salesforce Service Cloud with 77.17%, ServiceNow Customer Service Management with 8.98%, SAP Service Cloud with 3.20% market share.

Technology Domains Market Share Versus page
Salesforce Service Cloud 9998 77.17% Micro Focus ZENworks Service Desk vs Salesforce Service Cloud
ServiceNow Customer Service Management 1164 8.98% Micro Focus ZENworks Service Desk vs ServiceNow Customer Service Management
SAP Service Cloud 414 3.20% Micro Focus ZENworks Service Desk vs SAP Service Cloud
Clarity SDM 323 2.49% Micro Focus ZENworks Service Desk vs Clarity SDM
Microsoft Dynamics 365 Field Service 300 2.32% Micro Focus ZENworks Service Desk vs Microsoft Dynamics 365 Field Service
Forethought 186 1.44% Micro Focus ZENworks Service Desk vs Forethought
Blitzz 114 0.88% Micro Focus ZENworks Service Desk vs Blitzz
Qelp 65 0.50% Micro Focus ZENworks Service Desk vs Qelp
Cresta 58 0.45% Micro Focus ZENworks Service Desk vs Cresta
Clarabridge Engage 49 0.38% Micro Focus ZENworks Service Desk vs Clarabridge Engage
nService 36 0.28% Micro Focus ZENworks Service Desk vs nService
Cognitive Virtual Assistant 31 0.24% Micro Focus ZENworks Service Desk vs Cognitive Virtual Assistant
RenewityRMA 30 0.23% Micro Focus ZENworks Service Desk vs RenewityRMA
AGI Self Service 26 0.20% Micro Focus ZENworks Service Desk vs AGI Self Service
Cisco Smart Net Total Care 22 0.17% Micro Focus ZENworks Service Desk vs Cisco Smart Net Total Care
ultimate.ai 21 0.16% Micro Focus ZENworks Service Desk vs ultimate.ai
AlwaySupport 7 0.05% Micro Focus ZENworks Service Desk vs AlwaySupport
SiteGlue 7 0.05% Micro Focus ZENworks Service Desk vs SiteGlue
Hello Vera 6 0.05% Micro Focus ZENworks Service Desk vs Hello Vera
Jobi 6 0.05% Micro Focus ZENworks Service Desk vs Jobi

    Popular Comparisons

    Top Competitors and Alternatives of Micro Focus ZENworks Service Desk

    The top three of Micro Focus ZENworks Service Desk’s competitors in the Customer Support Services category are Salesforce Service Cloud with 77.17%, ServiceNow Customer Service Management with 8.98%, SAP Service Cloud with 3.20% market share.

    Micro Focus ZENworks Service Desk vs Salesforce Service Cloud
    Micro Focus ZENworks Service Desk vs ServiceNow Customer Service Management
    Micro Focus ZENworks Service Desk vs SAP Service Cloud
    Micro Focus ZENworks Service Desk vs Clarity SDM
    Micro Focus ZENworks Service Desk vs Microsoft Dynamics 365 Field Service
    Micro Focus ZENworks Service Desk vs Forethought
    Micro Focus ZENworks Service Desk vs Blitzz
    Micro Focus ZENworks Service Desk vs Qelp
    Technology Stack Analysis

    Compare Tech Stack of Micro Focus ZENworks Service Desk and Its Competitors

    Get the list of top 5 common technologies used by Micro Focus ZENworks Service Desk and its competitors.

    Get Free Report

    Customers of Micro Focus ZENworks Service Desk

    Around the world in 2023, over 62 companies have started using Micro Focus ZENworks Service Desk as Customer Support Services tool.

    Customers Employee Range City Region Country Social Links
    Sealed Air Corporation 10,000+ Charlotte North Carolina United States
    PAREXEL 10,000+ Waltham Massachusetts United States
    Trinity Health Corporation 10,000+ Livonia Michigan United States
    IBM 10,000+ Armonk New York United States
    ManpowerGroup 10,000+ Milwaukee Wisconsin United States
    Maidstone & Tunbridge Wells NHS Trust 5,000 - 9,999 Maidstone England United Kingdom
    South London & Maudsley NHS Foundation Trust 5,000 - 9,999 Beckenham England United Kingdom
    Ettain Group 5,000 - 9,999 Charlotte North Carolina United States
    Arval 5,000 - 9,999 Rueil-malmaison Ile-de-france France
    Revenue NSW 1,000 - 4,999 Parramatta New South Wales Australia

    Find which Micro Focus ZENworks Service Desk customers are ready to buy from you by using Slintel's buying intent score.

    Know More

    Micro Focus ZENworks Service Desk Customers by Industry

    The three top industries that use Micro Focus ZENworks Service Desk for Customer Support Services are Healthcare (4), Business Intelligence (3), Hospitals (3).

    Micro Focus ZENworks Service Desk Customers by Employee Count

    The majority of Micro Focus ZENworks Service Desk’s customers for the customer-support-services category fall in the company size of 1,000 - 4,999 employees (19 companies), 10,000+ employees (16 companies), 250 - 499 employees (7 companies).

    Micro Focus ZENworks Service Desk Customers by Geography

    The top three geographies of Micro Focus ZENworks Service Desk for customer-support-services are the United States with 29(45.31%), United Kingdom with 12(18.75%), Australia with 8(12.50%) customers respectively.

    Employees of Micro Focus ZENworks Service Desk

    Download Slintel’s Chrome Extension to get verified contact data of Micro Focus ZENworks Service Desk employees.

    Install Now

    Also see other Products/Services by Micro Focus ZENworks Service Desk in:

    • Customer Support Services

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Micro Focus ZENworks Service Desk competitors?

    Micro Focus ZENworks Service Desk’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, SAP Service Cloud. You can view a full list of Micro Focus ZENworks Service Desk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Micro Focus ZENworks Service Desk and 40,000 other technologies on the internet.You can also compare Micro Focus ZENworks Service Desk and its feature with top competitors here : Micro Focus ZENworks Service Desk vs Salesforce Service Cloud Micro Focus ZENworks Service Desk vs ServiceNow Customer Service Management Micro Focus ZENworks Service Desk vs SAP Service Cloud .

    What is Micro Focus ZENworks Service Desk customer distribution based on company size?

    The majority of Micro Focus ZENworks Service Desk’s customers for the customer-support-services category fall in the company size of 1,000 - 4,999 employees (19 companies), 10,000+ employees (16 companies), 250 - 499 employees (7 companies). You can view a distribution chart of Micro Focus ZENworks Service Desk customers by company size here.

    What is Micro Focus ZENworks Service Desk market share in the customer-support-services?

    Micro Focus ZENworks Service Desk has market share of 0.49% in customer-support-services market. Micro Focus ZENworks Service Desk competes with 29 competitor tools in customer-support-services category. The top alternatives for Micro Focus ZENworks Service Desk customer-support-services tool are Salesforce Service Cloud with 77.17%, ServiceNow Customer Service Management with 8.98%, SAP Service Cloud with 3.20% market share.

    What are the top industries that use Micro Focus ZENworks Service Desk?

    Top industries that use Micro Focus ZENworks Service Desk for customer-support-services are Healthcare (4), Business Intelligence (3), Hospitals (3).

    What are the top countries that use Micro Focus ZENworks Service Desk?

    Around the world in 2023, over 62 companies have started using Micro Focus ZENworks Service Desk as customer-support-services tool. Companies using Micro Focus ZENworks Service Desk for customer-support-services are majorly from United States with 29 customers. 45.31% of Micro Focus ZENworks Service Desk customers are from the United States. Other top countries using Micro Focus ZENworks Service Desk are United Kingdom and Australia with 12(18.75%) and 8(12.50%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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