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NEW EBOOK
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Customer Support

Gain market share and customer base information about the top Customer Support software

TECHNOLOGIES

70

TECHNOLOGIES

COMPANIES

68786

COMPANIES

MOVEMENTS

419

MOVEMENTS

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Market Share for Top Customer Support Technologies

Analyze the market share of popular Customer Support technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Freshdesk 49583 72.08
2 Influx 6884 10.01
3 Wise 2041 2.97
4 WebsiteAlive 1302 1.89
5 Chaport Live Chat 1135 1.65
6 Salesforce Desk.com 1065 1.55
7 Onestop 860 1.25
8 Live Chat Monitoring 614 0.89
9 Upscope 517 0.75
10 Kommunicate 494 0.72
11 Microsoft Dynamics 365 for Customer Service 357 0.52
12 Service 297 0.43
13 ManageEngine ServiceDesk Plus 241 0.35
14 Assist AI 220 0.32
15 Zingaya 217 0.32
16 Shipup 214 0.31
17 WORK[etc] 203 0.30
18 HelpSite 183 0.27
19 OwnerListens 147 0.21
20 Amelia 138 0.20
21 Agent.ai 138 0.20
22 tuul 136 0.20
23 Solvvy 131 0.19
24 TaskUs 110 0.16
25 Rocketbots.io 106 0.15
26 Ruby Receptionists 105 0.15
27 Textline 103 0.15
28 AnswerConnect 94 0.14
29 Next IT 80 0.12
30 Support.com Cloud 73 0.11
31 Guru 72 0.10
32 LiveChat 24/7 65 0.09
33 QnA Maker by Microsoft 63 0.09
34 Enginess 61 0.09
35 Modria 60 0.09
36 Talkus 58 0.08
37 Intradiem 54 0.08
38 MailClark 53 0.08
39 Click2Mail 51 0.07
40 Logicbox 49 0.07
41 AnswerIQ 45 0.07
42 Buffer Reply 30 0.04
43 ChannelReply 29 0.04
44 wrrk 28 0.04
45 Echopass 26 0.04
46 Conversable 26 0.04
47 Kylie.ai 22 0.03
48 Nice.Chat 20 0.03
49 WixAnswers.com 17 0.02
50 helpware 16 0.02
51 Message Direct 14 0.02
52 MightyCall 13 0.02
53 12Return 13 0.02
54 NABD System 13 0.02
55 OnContact 11 0.02
56 Zendesk Support Suite 11 0.02
57 GetInChat 10 0.01
58 Springboard Media 9 0.01
59 Course Sales 9 0.01
60 Arise Platform 9 0.01
61 79ecommerce 7 0.01
62 NetQ 5 0.01
63 ShareNet Customer Support 5 0.01
64 Salesforce WebToCase 4 0.01
65 Eptica 4 0.01
66 Kundo 4 0.01
67 BubbleIQ 4 0.01
68 Conversity 3 0.00
69 Ayehu Eyeshare 3 0.00
70 DreamSupport 2 0.00

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