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Customer Support
Gain market share and customer base information about the top Customer Support software
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TOP 5 TECHNOLOGIES
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Market Share for Top Customer Support Technologies
Analyze the market share of popular Customer Support technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
| Ranking | Technology | Customers | Market share |
|---|---|---|---|
| 1 | Freshdesk | 49583 | 72.08 |
| 2 | Influx | 6884 | 10.01 |
| 3 | Wise | 2041 | 2.97 |
| 4 | WebsiteAlive | 1302 | 1.89 |
| 5 | Chaport Live Chat | 1135 | 1.65 |
| 6 | Salesforce Desk.com | 1065 | 1.55 |
| 7 | Onestop | 860 | 1.25 |
| 8 | Live Chat Monitoring | 614 | 0.89 |
| 9 | Upscope | 517 | 0.75 |
| 10 | Kommunicate | 494 | 0.72 |
| 11 | Microsoft Dynamics 365 for Customer Service | 357 | 0.52 |
| 12 | Service | 297 | 0.43 |
| 13 | ManageEngine ServiceDesk Plus | 241 | 0.35 |
| 14 | Assist AI | 220 | 0.32 |
| 15 | Zingaya | 217 | 0.32 |
| 16 | Shipup | 214 | 0.31 |
| 17 | WORK[etc] | 203 | 0.30 |
| 18 | HelpSite | 183 | 0.27 |
| 19 | OwnerListens | 147 | 0.21 |
| 20 | Amelia | 138 | 0.20 |
| 21 | Agent.ai | 138 | 0.20 |
| 22 | tuul | 136 | 0.20 |
| 23 | Solvvy | 131 | 0.19 |
| 24 | TaskUs | 110 | 0.16 |
| 25 | Rocketbots.io | 106 | 0.15 |
| 26 | Ruby Receptionists | 105 | 0.15 |
| 27 | Textline | 103 | 0.15 |
| 28 | AnswerConnect | 94 | 0.14 |
| 29 | Next IT | 80 | 0.12 |
| 30 | Support.com Cloud | 73 | 0.11 |
| 31 | Guru | 72 | 0.10 |
| 32 | LiveChat 24/7 | 65 | 0.09 |
| 33 | QnA Maker by Microsoft | 63 | 0.09 |
| 34 | Enginess | 61 | 0.09 |
| 35 | Modria | 60 | 0.09 |
| 36 | Talkus | 58 | 0.08 |
| 37 | Intradiem | 54 | 0.08 |
| 38 | MailClark | 53 | 0.08 |
| 39 | Click2Mail | 51 | 0.07 |
| 40 | Logicbox | 49 | 0.07 |
| 41 | AnswerIQ | 45 | 0.07 |
| 42 | Buffer Reply | 30 | 0.04 |
| 43 | ChannelReply | 29 | 0.04 |
| 44 | wrrk | 28 | 0.04 |
| 45 | Echopass | 26 | 0.04 |
| 46 | Conversable | 26 | 0.04 |
| 47 | Kylie.ai | 22 | 0.03 |
| 48 | Nice.Chat | 20 | 0.03 |
| 49 | WixAnswers.com | 17 | 0.02 |
| 50 | helpware | 16 | 0.02 |
| 51 | Message Direct | 14 | 0.02 |
| 52 | MightyCall | 13 | 0.02 |
| 53 | 12Return | 13 | 0.02 |
| 54 | NABD System | 13 | 0.02 |
| 55 | OnContact | 11 | 0.02 |
| 56 | Zendesk Support Suite | 11 | 0.02 |
| 57 | GetInChat | 10 | 0.01 |
| 58 | Springboard Media | 9 | 0.01 |
| 59 | Course Sales | 9 | 0.01 |
| 60 | Arise Platform | 9 | 0.01 |
| 61 | 79ecommerce | 7 | 0.01 |
| 62 | NetQ | 5 | 0.01 |
| 63 | ShareNet Customer Support | 5 | 0.01 |
| 64 | Salesforce WebToCase | 4 | 0.01 |
| 65 | Eptica | 4 | 0.01 |
| 66 | Kundo | 4 | 0.01 |
| 67 | BubbleIQ | 4 | 0.01 |
| 68 | Conversity | 3 | 0.00 |
| 69 | Ayehu Eyeshare | 3 | 0.00 |
| 70 | DreamSupport | 2 | 0.00 |