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Home / Technographics / Customer Success
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Last updated : Jun 29 2022

Customer Success

Gain market share and customer base information about the top Customer Success software. Check out our list of Customer Success Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

41
Technologies
66595
Companies
32
Movements
Categories related to Customer Success
  • Live Chat
  • Forms And Surveys
  • Customer Experience
  • Membership Management
  • Cloud Contact Center Software

Top 5 Customer Success technologies in 2023

Over 66595 companies are using Customer Success tools. Agile CRM with 60.04% market share (39981 customers), Yotpo with 22.73% market share (15140 customers), Exceed LMS with 4.08% market share (2714 customers),

  • Agile CRM

    60.04 %

    Market Share

    39981

    Customers

  • Yotpo

    22.73 %

    Market Share

    15140

    Customers

  • Exceed LMS

    4.08 %

    Market Share

    2714

    Customers

  • Five9

    3.82 %

    Market Share

    2542

    Customers

  • Front

    2.18 %

    Market Share

    1452

    Customers

  • Others

    7.16 %

    Market Share

    4766

    Customers

Customer Success Customers by Employee Count

The majority of Customer Success category falls in the company size of 0 - 9 employees (25466 companies), 20 - 49 employees (20325 companies), 100 - 249 employees (7924 companies).

Customer Success Customers by Geography

Companies using Customer Success technology software are majorly from the United States with 40002 (62.54%), United Kingdom with 6847 (10.71%), India with 3373 (5.27%) customers respectively.

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Customer Success Customers by Industry

Top industries that use Customer Success for Technology (19321), Professional Services (16539), Retail and CPG (11691).

Market Share for Top Customer Success Technologies

Analyze the market share of popular Customer Success technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Agile CRM 39981 60.04
2 Yotpo 15140 22.73
3 Exceed LMS 2714 4.08
4 Five9 2542 3.82
5 Front 1452 2.18
6 Gainsight 1239 1.86
7 Copper CRM 639 0.96
8 ChurnZero 620 0.93
9 Thought Industries 350 0.53
10 MindTouch 251 0.38
11 UXPressia 238 0.36
12 Hippo Video 183 0.27
13 Magentrix Communities 128 0.19
14 Skilljar 115 0.17
15 SuccessCOACHING 106 0.16
16 Vitally 106 0.16
17 CustomerGauge 83 0.12
18 Userlane 77 0.12
19 InGenius 76 0.11
20 ClientSuccess 62 0.09
21 Picnic 61 0.09
22 Starred 56 0.08
23 Strikedeck 54 0.08
24 Adobe Analytics Cloud 50 0.08
25 Natero 45 0.07
26 Kapta 40 0.06
27 Custify 35 0.05
28 Akita 23 0.03
29 Liveoak 23 0.03
30 Preferred Patron Loyalty 18 0.03
31 CustomerSuccessBox 18 0.03
32 VeriShow 15 0.02
33 Bolstra 13 0.02
34 Komiko 11 0.02
35 Salesmachine 9 0.01
36 Freshsuccess 6 0.01
37 Taskfeed 5 0.01
38 Trustfuel 3 0.00
39 AppsForOps Timeline 3 0.00
40 3CLogic 3 0.00
41 Creedenz CXM 2 0.00
Technology Market share
Agile CRM 60.04
Yotpo 22.73
Exceed LMS 4.08
Five9 3.82
Front 2.18
Gainsight 1.86
Copper CRM 0.96
ChurnZero 0.93
Thought Industries 0.53
MindTouch 0.38
UXPressia 0.36
Hippo Video 0.27
Magentrix Communities 0.19
Skilljar 0.17
SuccessCOACHING 0.16
Vitally 0.16
CustomerGauge 0.12
Userlane 0.12
InGenius 0.11
ClientSuccess 0.09
Picnic 0.09
Starred 0.08
Strikedeck 0.08
Adobe Analytics Cloud 0.08
Natero 0.07
Kapta 0.06
Custify 0.05
Akita 0.03
Liveoak 0.03
Preferred Patron Loyalty 0.03
CustomerSuccessBox 0.03
VeriShow 0.02
Bolstra 0.02
Komiko 0.02
Salesmachine 0.01
Freshsuccess 0.01
Taskfeed 0.01
Trustfuel 0.00
AppsForOps Timeline 0.00
3CLogic 0.00
Creedenz CXM 0.00
Customer Technology Stack Analysis

Find out what companies are built with

Instantly reveal the technology stack of any website. Generate a free report by analyzing a list of your customers to find the top 5 common technologies currently being used across your customers.

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FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Success software market leaders?

Top leaders in the category for Customer Success software are Agile CRM , Yotpo , Exceed LMS . Here, you can view a full list of Customer Success tools in the market.

How many companies use Customer Success software these days?

Around the world in 2023, over 77723 companies are currently using one or more Customer Success software. Out of these, there are 40002 companies using Customer Success tools that are originally from the United States .

Which company has the most significant market share in the Customer Success software space?

The top few companies that have the most significant market share in the Customer Success space are Agile CRM with 60.04 % of market share Yotpo with 22.73 % of market share Exceed LMS with 4.08 % of market share . Check for other Customer Success technologies market share here.

What are the top industries that usually use Customer Success softwares?

The top industries that use Customer Success software are Technology (19321) , Professional Services (16539) , Retail and CPG (11691) .

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