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Technographics / Customer Self Service / ServiceNow Request Management
  • Technology Profile
  • Market Share
  • Top Competitors
  • Customers
  • Customers by Industry
  • Customers by Size
  • Customers by Geo
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Last updated : Jun 10 2022

ServiceNow Request Management

ServiceNow Request Management helps manage what services a customer has access to and it serves as the entry point for customers to request products and services, exposed as catalog items, from the or ... ganization. Read more

  • Customer Self Service

Market Share of ServiceNow Request Management

  • Current Customer The number of companies that currently use ServiceNow Request Management
  • 577
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Self Service category.
  • 8.69%
  • Websites Added The number of companies that have started using ServiceNow Request Management in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using ServiceNow Request Management in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 23.52%Elevio with 18.05%Helpjuice with 9.15% market share.

Technology Domains Market Share Versus page
Ada Support 1562 23.52% ServiceNow Request Management vs Ada Support
Elevio 1199 18.05% ServiceNow Request Management vs Elevio
Helpjuice 608 9.15% ServiceNow Request Management vs Helpjuice
Inbenta 379 5.71% ServiceNow Request Management vs Inbenta
inSided 375 5.65% ServiceNow Request Management vs inSided
Zendesk Answer Bot 374 5.63% ServiceNow Request Management vs Zendesk Answer Bot
MindTouch 279 4.20% ServiceNow Request Management vs MindTouch
Thumbtack 265 3.99% ServiceNow Request Management vs Thumbtack
AgentBot 163 2.45% ServiceNow Request Management vs AgentBot
Salesforce Customer Portal 119 1.79% ServiceNow Request Management vs Salesforce Customer Portal
Support Hero 118 1.78% ServiceNow Request Management vs Support Hero
KnowledgeOwl 115 1.73% ServiceNow Request Management vs KnowledgeOwl
RightAnswers 95 1.43% ServiceNow Request Management vs RightAnswers
HubSpot Service Hub 94 1.42% ServiceNow Request Management vs HubSpot Service Hub
Jacada 86 1.29% ServiceNow Request Management vs Jacada
Moxie Concierge 55 0.83% ServiceNow Request Management vs Moxie Concierge
Creative Virtual V-Person 48 0.72% ServiceNow Request Management vs Creative Virtual V-Person
Bold360 43 0.65% ServiceNow Request Management vs Bold360
AnswerDash 32 0.48% ServiceNow Request Management vs AnswerDash
BotEngine.ai 29 0.44% ServiceNow Request Management vs BotEngine.ai

Popular Comparisons

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 23.52%Elevio with 18.05%Helpjuice with 9.15% market share.

ServiceNow Request Management vs Ada Support
ServiceNow Request Management vs Elevio
ServiceNow Request Management vs Helpjuice
ServiceNow Request Management vs Inbenta
ServiceNow Request Management vs inSided
ServiceNow Request Management vs Zendesk Answer Bot
ServiceNow Request Management vs MindTouch
ServiceNow Request Management vs Thumbtack
Technology Stack Analysis

Compare Tech Stack of ServiceNow Request Management and Its Competitors

Get the list of top 5 common technologies used by ServiceNow Request Management and its competitors.

Customers of ServiceNow Request Management

Around the world in 2022, over 555 companies have started using ServiceNow Request Management as Customer Self Service tool.

Customers Employee Range City Region Country Social Links
Lightspeed HQ 1,000 - 4,999 Chippendale New South Wales Australia
CBA 10,000+ Sydney New South Wales Australia
Intel 10,000+ Santa Clara California United States
Johnson & Johnson 10,000+ New Brunswick New Jersey United States
Bemis Company, Inc. 10,000+ Neenah Wisconsin United States
U.S. Bancorp 10,000+ Minneapolis Minnesota United States
Collins Aerospace 10,000+ Charlotte North Carolina United States
OP Financial Group 10,000+ Helsinki Uusimaa Finland
Fiserv 10,000+ Brookfield Wisconsin United States
Optus 10,000+ Macquarie Park New South Wales Australia

Find which ServiceNow Request Management customers are ready to buy from you by using Slintel's buying intent score.

ServiceNow Request Management Customers by Industry

The three top industries that use ServiceNow Request Management for Customer Self Service are Technology (25)Engineering (24)Cloud (22).

ServiceNow Request Management Customers by Employee Count

The majority of ServiceNow Request Management’s customers for the customer-self-service category fall in the company size of 10,000+ employees (264 companies)1,000 - 4,999 employees (104 companies)5,000 - 9,999 employees (51 companies).

ServiceNow Request Management Customers by Geography

The top three geographies of ServiceNow Request Management for customer-self-service are the United States with 346(59.97%)United Kingdom with 38(6.59%)Canada with 30(5.20%) customers respectively.

Employees of ServiceNow Request Management

Download Slintel’s Chrome Extension to get verified contact data of ServiceNow Request Management employees.

Also see other Products/Services by ServiceNow Request Management in:

  • Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top ServiceNow Request Management competitors?

ServiceNow Request Management’s Top competitors in the customer-self-service category are Ada SupportElevioHelpjuice. You can view a full list of ServiceNow Request Management competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Request Management and 40,000 other technologies on the internet.You can also compare ServiceNow Request Management and its feature with top competitors here : ServiceNow Request Management vs Ada Support ServiceNow Request Management vs Elevio ServiceNow Request Management vs Helpjuice .

What is ServiceNow Request Management customer distribution based on company size?

The majority of ServiceNow Request Management’s customers for the customer-self-service category fall in the company size of 10,000+ employees (264 companies)1,000 - 4,999 employees (104 companies)5,000 - 9,999 employees (51 companies). You can view a distribution chart of ServiceNow Request Management customers by company size here.

What is ServiceNow Request Management market share in the customer-self-service?

ServiceNow Request Management has market share of 8.69% in customer-self-service market. ServiceNow Request Management competes with 23 competitor tools in customer-self-service category. The top alternatives for ServiceNow Request Management customer-self-service tool are Ada Support with 23.52%Elevio with 18.05%Helpjuice with 9.15%market share.

What are the top industries that use ServiceNow Request Management?

Top industries that use ServiceNow Request Management for customer-self-service are Technology (25)Engineering (24)Cloud (22).

What are the top countries that use ServiceNow Request Management?

Around the world in 2022, over 555 companies have started using ServiceNow Request Management as customer-self-service tool. Companies using ServiceNow Request Management for customer-self-service are majorly from United States with 346 customers. 59.97% of ServiceNow Request Management customers are from the United States. Other top countries using ServiceNow Request Management are United Kingdom Canada with 38(6.59%) 30(5.20%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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