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Technographics / Customer Self Service / inSided
  • Technology Profile
  • Market Share
  • Top Competitors
  • Customers
  • Customers by Industry
  • Customers by Size
  • Customers by Geo
  • Employees
  • FAQs
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Last updated : Jun 22 2022

inSided

inSided delivers an enterprise-grade community platform that enables companies to increase revenue, improve customer satisfaction and lower service costs.

  • Customer Self Service

Market Share of inSided

  • Current Customer The number of companies that currently use inSided
  • 375
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Self Service category.
  • 5.65%
  • Websites Added The number of companies that have started using inSided in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using inSided in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of inSided

The top three of inSided’s competitors in the Customer Self Service category are Ada Support with 23.52%Elevio with 18.05%Helpjuice with 9.15% market share.

Technology Domains Market Share Versus page
Ada Support 1562 23.52% inSided vs Ada Support
Elevio 1199 18.05% inSided vs Elevio
Helpjuice 608 9.15% inSided vs Helpjuice
ServiceNow Request Management 577 8.69% inSided vs ServiceNow Request Management
Inbenta 379 5.71% inSided vs Inbenta
Zendesk Answer Bot 374 5.63% inSided vs Zendesk Answer Bot
MindTouch 279 4.20% inSided vs MindTouch
Thumbtack 265 3.99% inSided vs Thumbtack
AgentBot 163 2.45% inSided vs AgentBot
Salesforce Customer Portal 119 1.79% inSided vs Salesforce Customer Portal
Support Hero 118 1.78% inSided vs Support Hero
KnowledgeOwl 115 1.73% inSided vs KnowledgeOwl
RightAnswers 95 1.43% inSided vs RightAnswers
HubSpot Service Hub 94 1.42% inSided vs HubSpot Service Hub
Jacada 86 1.29% inSided vs Jacada
Moxie Concierge 55 0.83% inSided vs Moxie Concierge
Creative Virtual V-Person 48 0.72% inSided vs Creative Virtual V-Person
Bold360 43 0.65% inSided vs Bold360
AnswerDash 32 0.48% inSided vs AnswerDash
BotEngine.ai 29 0.44% inSided vs BotEngine.ai

Popular Comparisons

Top Competitors and Alternatives of inSided

The top three of inSided’s competitors in the Customer Self Service category are Ada Support with 23.52%Elevio with 18.05%Helpjuice with 9.15% market share.

inSided vs Ada Support
inSided vs Elevio
inSided vs Helpjuice
inSided vs ServiceNow Request Management
inSided vs Inbenta
inSided vs Zendesk Answer Bot
inSided vs MindTouch
inSided vs Thumbtack
Technology Stack Analysis

Compare Tech Stack of inSided and Its Competitors

Get the list of top 5 common technologies used by inSided and its competitors.

Customers of inSided

Around the world in 2022, over 249 companies have started using inSided as Customer Self Service tool.

Customers Employee Range City Region Country Social Links
ID MOBILE LIMITED 10,000+ London England United Kingdom
Sprint 10,000+ Overland Park Kansas United States
Koodo Mobile 10,000+ Toronto Ontario Canada
Wind Tre 5,000 - 9,999 Rome Latium Italy
IFS 1,000 - 4,999 Itasca Illinois United States
Elisa Oyj 1,000 - 4,999 Helsinki Uusimaa Finland

Find which inSided customers are ready to buy from you by using Slintel's buying intent score.

inSided Customers by Industry

The three top industries that use inSided for Customer Self Service are Saas (13)Technology (11)Analytics (10).

inSided Customers by Employee Count

The majority of inSided’s customers for the customer-self-service category fall in the company size of 0 - 9 employees (68 companies) employees (58 companies)100 - 249 employees (50 companies).

inSided Customers by Geography

The top three geographies of inSided for customer-self-service are the United States with 146(38.93%)Netherlands with 102(27.20%)United Kingdom with 27(7.20%) customers respectively.

Employees of inSided

Download Slintel’s Chrome Extension to get verified contact data of inSided employees.

Also see other Products/Services by inSided in:

  • Customer Engagement
  • Instant Messaging And Chat
  • Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top inSided competitors?

inSided’s Top competitors in the customer-self-service category are Ada SupportElevioHelpjuice. You can view a full list of inSided competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of inSided and 40,000 other technologies on the internet.You can also compare inSided and its feature with top competitors here : inSided vs Ada Support inSided vs Elevio inSided vs Helpjuice .

What is inSided customer distribution based on company size?

The majority of inSided’s customers for the customer-self-service category fall in the company size of 0 - 9 employees (68 companies) employees (58 companies)100 - 249 employees (50 companies). You can view a distribution chart of inSided customers by company size here.

What is inSided market share in the customer-self-service?

inSided has market share of 5.65% in customer-self-service market. inSided competes with 23 competitor tools in customer-self-service category. The top alternatives for inSided customer-self-service tool are Ada Support with 23.52%Elevio with 18.05%Helpjuice with 9.15%market share.

What are the top industries that use inSided?

Top industries that use inSided for customer-self-service are Saas (13)Technology (11)Analytics (10).

What are the top countries that use inSided?

Around the world in 2022, over 249 companies have started using inSided as customer-self-service tool. Companies using inSided for customer-self-service are majorly from United States with 146 customers. 38.93% of inSided customers are from the United States. Other top countries using inSided are Netherlands United Kingdom with 102(27.20%) 27(7.20%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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