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Technographics / Customer Self Service / Inbenta
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Last updated : Jan 18 2023

Inbenta

Yes, I use this too
No, I don't use this

Inbenta is a global leader in a new class of enterprise AI and semantic search technology for e-commerce and customer support.

  • Customer Self Service

Market Share of Inbenta

  • Current Customer The number of companies that currently use Inbenta
  • 322
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Self Service category.
  • 3.45%
  • Websites Added The number of companies that have started using Inbenta in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Inbenta in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Inbenta

The top three of Inbenta’s competitors in the Customer Self Service category are Elevio with 45.15%, Ada Support with 15.73%, Helpjuice with 7.85% market share.

Technology Domains Market Share Versus page
Elevio 4211 45.15% Inbenta vs Elevio
Ada Support 1467 15.73% Inbenta vs Ada Support
Helpjuice 732 7.85% Inbenta vs Helpjuice
ServiceNow Request Management 624 6.69% Inbenta vs ServiceNow Request Management
Zendesk Answer Bot 343 3.68% Inbenta vs Zendesk Answer Bot
inSided 257 2.76% Inbenta vs inSided
MindTouch 251 2.69% Inbenta vs MindTouch
Thumbtack 234 2.51% Inbenta vs Thumbtack
AgentBot 161 1.73% Inbenta vs AgentBot
Salesforce Customer Portal 152 1.63% Inbenta vs Salesforce Customer Portal
KnowledgeOwl 118 1.27% Inbenta vs KnowledgeOwl
Support Hero 93 1.00% Inbenta vs Support Hero
Jacada 76 0.81% Inbenta vs Jacada
RightAnswers 74 0.79% Inbenta vs RightAnswers
Creative Virtual V-Person 48 0.51% Inbenta vs Creative Virtual V-Person
Moxie Concierge 46 0.49% Inbenta vs Moxie Concierge
HubSpot Service Hub 33 0.35% Inbenta vs HubSpot Service Hub
Bold360 29 0.31% Inbenta vs Bold360
BotEngine.ai 25 0.27% Inbenta vs BotEngine.ai
Chatfuel 17 0.18% Inbenta vs Chatfuel

    Popular Comparisons

    Top Competitors and Alternatives of Inbenta

    The top three of Inbenta’s competitors in the Customer Self Service category are Elevio with 45.15%, Ada Support with 15.73%, Helpjuice with 7.85% market share.

    Inbenta vs Elevio
    Inbenta vs Ada Support
    Inbenta vs Helpjuice
    Inbenta vs ServiceNow Request Management
    Inbenta vs Zendesk Answer Bot
    Inbenta vs inSided
    Inbenta vs MindTouch
    Inbenta vs Thumbtack
    Technology Stack Analysis

    Compare Tech Stack of Inbenta and Its Competitors

    Get the list of top 5 common technologies used by Inbenta and its competitors.

    Get Free Report

    Customers of Inbenta

    Around the world in 2023, over 223 companies have started using Inbenta as Customer Self Service tool.

    Customers Employee Range City Region Country Social Links
    America Movil 10,000+ Mexico City Mexico City Mexico
    Allegion 10,000+ Dublin Leinster Ireland
    El Corte Ingles 10,000+ Madrid Madrid Spain
    Banco Santander SA 10,000+ Boadilla Del Monte Madrid Spain
    Porto Seguro 10,000+ Sao Paulo Sao Paulo Brazil
    La Tienda En Casa 10,000+ Madrid Madrid Spain
    Credit Suisse 10,000+ Zurich Zurich Switzerland
    Cetelem 10,000+ Levallois-perret Ile-de-france France
    La Poste 10,000+ Paris Ile-de-france France
    Banco Popular Espanol, S.A. 10,000+ Madrid Madrid Spain

    Find which Inbenta customers are ready to buy from you by using Slintel's buying intent score.

    Know More

    Inbenta Customers by Industry

    The three top industries that use Inbenta for Customer Self Service are Banque (14), Ecommerce (11), Customer Experience (9).

    Inbenta Customers by Employee Count

    The majority of Inbenta’s customers for the customer-self-service category fall in the company size of 0 - 9 employees (91 companies), 20 - 49 employees (65 companies), 1,000 - 4,999 employees (43 companies).

    Inbenta Customers by Geography

    The top three geographies of Inbenta for customer-self-service are the France with 94(29.19%), United States with 72(22.36%), Spain with 42(13.04%) customers respectively.

    Employees of Inbenta

    Download Slintel’s Chrome Extension to get verified contact data of Inbenta employees.

    Install Now

    Also see other Products/Services by Inbenta in:

    • Knowledge Management
    • Customer Self Service

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Inbenta competitors?

    Inbenta’s Top competitors in the customer-self-service category are Elevio, Ada Support, Helpjuice. You can view a full list of Inbenta competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Inbenta and 40,000 other technologies on the internet.You can also compare Inbenta and its feature with top competitors here : Inbenta vs Elevio Inbenta vs Ada Support Inbenta vs Helpjuice .

    What is Inbenta customer distribution based on company size?

    The majority of Inbenta’s customers for the customer-self-service category fall in the company size of 0 - 9 employees (91 companies), 20 - 49 employees (65 companies), 1,000 - 4,999 employees (43 companies). You can view a distribution chart of Inbenta customers by company size here.

    What is Inbenta market share in the customer-self-service?

    Inbenta has market share of 3.45% in customer-self-service market. Inbenta competes with 23 competitor tools in customer-self-service category. The top alternatives for Inbenta customer-self-service tool are Elevio with 45.15%, Ada Support with 15.73%, Helpjuice with 7.85% market share.

    What are the top industries that use Inbenta?

    Top industries that use Inbenta for customer-self-service are Banque (14), Ecommerce (11), Customer Experience (9).

    What are the top countries that use Inbenta?

    Around the world in 2023, over 223 companies have started using Inbenta as customer-self-service tool. Companies using Inbenta for customer-self-service are majorly from France with 94 customers. 29.19% of Inbenta customers are from the France. Other top countries using Inbenta are United States and Spain with 72(22.36%) and 42(13.04%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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