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Technologies / LiveChat Vs Gainsight
Last update : Jun 22 2022

LiveChat Vs Gainsight : In-Depth Comparison

Not sure if LiveChat, or Gainsight is the better choice for your needs? No problem! Slintel comparison helps you make the best decision. Take a look at categories where LiveChat and Gainsight compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between LiveChat vs Gainsight customers by industry, by geography and by buying patterns.
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LiveChat

LiveChat competes with other products in the Instant Messaging And Chat Live Chat categories. It has a market share in the Customer Satisfaction Ratings category, and LiveChat has 32926 customers in 172 countries.

Gainsight

Gainsight competes with other products in the Project Collaboration, Customer Engagement Customer Satisfaction Ratings Analytics Big Data Customer Success Data Analytics Predictive Analytics Sales Forecasting categories. It has a market share in the Customer Satisfaction Ratings category, and Gainsight has 1323 customers in 48 countries.

Categories where LiveChat and Gainsight compete

  • Customer Engagement
  • Customer Satisfaction Ratings
  • Analytics
  • Big Data
  • Customer Success

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Comparing the customer bases of LiveChat and Gainsight

Comparing the customer bases of LiveChat and Gainsight we can see that LiveChat has 32926 customers, while Gainsight has 1323 customers. In the Customer Satisfaction Ratings category, with 32926 customers LiveChat stands at 3rd place by ranking, while Gainsight with 1323 customers, is at the 15th place.

LiveChat
3 rd
32926 Customer
Gainsight
15 th
1323 Customer

Comparing the market share of LiveChat and Gainsight

LiveChat has a 13.69% market share in the Customer Satisfaction Ratings category, while Gainsight has a 0.55% market share in the same space.

13.69%

LiveChat

0.55%

Gainsight

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Compare LiveChat vs Gainsight customers by geography

Comparing LiveChat and Gainsight customers based on their geographic location, we can see that LiveChat has more customers in United States Yemen Australia , while Gainsight has more customers in United States Vietnam Canada .

LiveChat
Gainsight

Customer Movements for this month

Gain actionable insights about the buying patterns of LiveChat vs Gainsight’s target audience.

LiveChat
New
45 Customer
Lost
4 Customer
Gainsight
New
4 Customer
Lost
0 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which LiveChat and Gainsight compete against each other?

LiveChat and Gainsight compete against each other in the Customer Engagement Customer Satisfaction Ratings Analytics Big Data Customer Success .

How does the market share of LiveChat and Gainsight compare in the Customer Satisfaction Ratings market?

In the Customer Satisfaction Ratings market, LiveChat has a 13.69% market share in comparison to Gainsight’s 0.55%. Since it has a better market share coverage, LiveChat holds the 3rd spot in Slintel’s Market Share Ranking Index for the Customer Satisfaction Ratings category, while Gainsight holds the 15th spot.

How many customers are acquired by LiveChat and Gainsight in the Customer Satisfaction Ratings segment?

LiveChat has 32926 customers and Gainsight has 1323 customers in the Customer Satisfaction Ratings segment. LiveChat has 31603 more customers than Gainsight in this category.

What are the countries in which LiveChat and Gainsight has more customers?

LiveChat has more customers in United States Yemen Australia .
Gainsight has more customers in United States Vietnam Canada .

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