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Technographics / Customer Satisfaction Ratings / LiveChat
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Last updated : May 11 2022

LiveChat

LiveChat is to Loved worldwide Used by over 24,000 companies delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support team ... s into customer service rockstars. Read more

  • Customer Satisfaction Ratings

Market Share of LiveChat

  • Current Customer The number of companies that currently use LiveChat
  • 39565
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Satisfaction Ratings category.
  • 16.66%
  • Websites Added The number of companies that have started using LiveChat in the past month.
  • 59
  • compared to last month
  • Websites Dropped The number of companies that have stopped using LiveChat in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 23.18%Tidio with 17.02%Qualtrics with 10.54% market share.

Technology Domains Market Share Versus page
123FormBuilder 55051 23.18% LiveChat vs 123FormBuilder
Tidio 40409 17.02% LiveChat vs Tidio
Qualtrics 25026 10.54% LiveChat vs Qualtrics
Podium 19372 8.16% LiveChat vs Podium
Yotpo 17943 7.56% LiveChat vs Yotpo
Bravo 8438 3.55% LiveChat vs Bravo
Lithium 3667 1.54% LiveChat vs Lithium
UserVoice 3581 1.51% LiveChat vs UserVoice
Wix Answers 2821 1.19% LiveChat vs Wix Answers
Broadly 2779 1.17% LiveChat vs Broadly
ClickDesk 1770 0.75% LiveChat vs ClickDesk
Get Satisfaction 1748 0.74% LiveChat vs Get Satisfaction
Wootric 1464 0.62% LiveChat vs Wootric
Genesys PureCloud 1351 0.57% LiveChat vs Genesys PureCloud
Gainsight 1123 0.47% LiveChat vs Gainsight
Grade.us 1117 0.47% LiveChat vs Grade.us
Canny 1114 0.47% LiveChat vs Canny
LimeSurvey 1025 0.43% LiveChat vs LimeSurvey
NiceJob 1019 0.43% LiveChat vs NiceJob
Survicate 590 0.25% LiveChat vs Survicate

Popular Comparisons

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 23.18%Tidio with 17.02%Qualtrics with 10.54% market share.

LiveChat vs 123FormBuilder
LiveChat vs Tidio
LiveChat vs Qualtrics
LiveChat vs Podium
LiveChat vs Yotpo
LiveChat vs Bravo
LiveChat vs Lithium
LiveChat vs UserVoice
Technology Stack Analysis

Compare Tech Stack of LiveChat and Its Competitors

Get the list of top 5 common technologies used by LiveChat and its competitors.

Customers of LiveChat

Around the world in 2022, over 20222 companies have started using LiveChat as Customer Satisfaction Ratings tool.

Customers Employee Range City Region Country Social Links
Deluxe Corp 10k+ Saint Paul Minnesota United States
Weyerhaeuser 10k+ Federal Way Washington United States
St. Peter's Health Partners 10k+ Albany New York United States
Middle Tennessee State University Printing Services 10k+ Murfreesboro Tennessee United States
Henry Schein Dental 10k+
Buckman-Mitchell, A Gallagher Company 10k+ Rolling Meadows Illinois United States
NUS Computing 10k+ Singapore Central Region Singapore
An Post 10k+ Dublin Dublin Ireland
University Of Maryland 10k+ College Park Maryland United States
Exela 10k+ Irving Texas United States

Find which LiveChat customers are ready to buy from you by using Slintel's buying intent score.

LiveChat Customers by Industry

The three top industries that use LiveChat for Customer Satisfaction Ratings are Marketing (252)Education (176)Seo (168).

LiveChat Customers by Employee Count

The majority of LiveChat’s customers for the customer-satisfaction category fall in the company size of 1-10 employees (8001 companies)11-50 employees (7340 companies)51-200 employees (2968 companies).

LiveChat Customers by Geography

The top three geographies of LiveChat for customer-satisfaction are the United States with 9710(48.19%)United Kingdom with 3036(15.07%)Australia with 1161(5.76%) customers respectively.

Employees of LiveChat

Download Slintel’s Chrome Extension to get verified contact data of LiveChat employees.

Also see other Products/Services by LiveChat in:

  • Customer Engagement
  • Customer Satisfaction Ratings
  • Instant Messaging And Chat
  • Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveChat competitors?

LiveChat’s Top competitors in the customer-satisfaction category are 123FormBuilderTidioQualtrics. You can view a full list of LiveChat competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of LiveChat and 40,000 other technologies on the internet.You can also compare LiveChat and its feature with top competitors here : LiveChat vs 123FormBuilder LiveChat vs Tidio LiveChat vs Qualtrics .

What is LiveChat customer distribution based on company size?

The majority of LiveChat’s customers for the customer-satisfaction category fall in the company size of 1-10 employees (8001 companies)11-50 employees (7340 companies)51-200 employees (2968 companies). You can view a distribution chart of LiveChat customers by company size here.

What is LiveChat market share in the customer-satisfaction?

LiveChat has market share of 16.66% in customer-satisfaction market. LiveChat competes with 76 competitor tools in customer-satisfaction category. The top alternatives for LiveChat customer-satisfaction tool are 123FormBuilder with 23.18%Tidio with 17.02%Qualtrics with 10.54%market share.

What are the top industries that use LiveChat?

Top industries that use LiveChat for customer-satisfaction are Marketing (252)Education (176)Seo (168).

What are the top countries that use LiveChat?

Around the world in 2022, over 20222 companies have started using LiveChat as customer-satisfaction tool. Companies using LiveChat for customer-satisfaction are majorly from United States with 9710 customers. 48.19% of LiveChat customers are from the United States. Other top countries using LiveChat are United Kingdom Australia with 3036(15.07%) 1161(5.76%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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