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Last updated : Jun 29 2022

Customer Satisfaction Ratings

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

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Technologies
189718
Companies
102
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Categories related to Customer Satisfaction Ratings

Top 5 Customer Satisfaction Ratings technologies in 2023

Over 189718 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 22.58% market share (42840 customers), Tidio with 18.79% market share (35649 customers), LiveChat with 13.67% market share (25933 customers),

Customer Satisfaction Ratings Customers by Employee Count

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (112690 companies), 20 - 49 employees (54706 companies), 10 - 19 employees (22765 companies).

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 145471 (69.94%), United Kingdom with 17868 (8.59%), Canada with 10431 (5.02%) customers respectively.

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Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Professional Services (64852), Retail and CPG (29035), Technology (19499).

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 123FormBuilder 42840 22.58
2 Tidio 35649 18.79
3 LiveChat 25933 13.67
4 Qualtrics 20234 10.67
5 Podium 17973 9.47
6 Yotpo 15140 7.98
7 Wix Answers 6598 3.48
8 Bravo 4177 2.20
9 Broadly 2541 1.34
10 UserVoice 2289 1.21
11 Genesys PureCloud 1513 0.80
12 Canny 1473 0.78
13 Gainsight 1239 0.65
14 ClickDesk 1205 0.64
15 Wootric 1037 0.55
16 NiceJob 989 0.52
17 Get Satisfaction 882 0.46
18 Grade.us 836 0.44
19 Survicate 721 0.38
20 LimeSurvey 548 0.29
21 SatisMeter 534 0.28
22 Customer Thermometer 394 0.21
23 AskNicely 380 0.20
24 Nextiva 347 0.18
25 Totango 345 0.18
26 Lithium 337 0.18
27 Blue Enterprise Surveys 311 0.16
28 xSellco Helpdesk 304 0.16
29 Retently 301 0.16
30 Clarabridge CX Social 269 0.14
31 MindTouch 251 0.13
32 Key Survey 231 0.12
33 Hippo Video 183 0.10
34 Honestly 141 0.07
35 Client Heartbeat 119 0.06
36 Feedier 108 0.06
37 RepuGen 96 0.05
38 DTG 96 0.05
39 Intouch Insight 86 0.05
40 CustomerGauge 83 0.04
41 GetMoreReviews 82 0.04
42 SAP C4C Service 80 0.04
43 SurveySparrow 76 0.04
44 Helprace 75 0.04
45 Ninchat 75 0.04
46 QuickTapSurvey 67 0.04
47 Nicereply 62 0.03
48 Starred 56 0.03
49 MaritzCX 43 0.02
50 TurnTo 40 0.02
51 Zonka Feedback 37 0.02
52 Emolytics 36 0.02
53 UserIQ 33 0.02
54 AceBot.ai 28 0.01
55 IBM Service Delivery Manager 25 0.01
56 Temper.io 21 0.01
57 Preferred Patron Loyalty 18 0.01
58 SightMill 18 0.01
59 CloudCherry 11 0.01
60 Reputology 11 0.01
61 Promoter.io 10 0.01
62 Customer Happiness Score 9 0.00
63 Salesmachine 9 0.00
64 CustomerLove 8 0.00
65 SimpleFeedback 8 0.00
66 Promoter Ninja 8 0.00
67 ReviewCaddy 7 0.00
68 Incogneato 7 0.00
69 Praiseworthy 7 0.00
70 Polljoy 4 0.00
71 Annex Cloud Ratings and Reviews 3 0.00
72 Metriculator 3 0.00
73 ReviewSpreader 3 0.00
74 Survey Anyplace 3 0.00
75 Spridz 2 0.00
Technology Market share
123FormBuilder 22.58
Tidio 18.79
LiveChat 13.67
Qualtrics 10.67
Podium 9.47
Yotpo 7.98
Wix Answers 3.48
Bravo 2.20
Broadly 1.34
UserVoice 1.21
Genesys PureCloud 0.80
Canny 0.78
Gainsight 0.65
ClickDesk 0.64
Wootric 0.55
NiceJob 0.52
Get Satisfaction 0.46
Grade.us 0.44
Survicate 0.38
LimeSurvey 0.29
SatisMeter 0.28
Customer Thermometer 0.21
AskNicely 0.20
Nextiva 0.18
Totango 0.18
Lithium 0.18
Blue Enterprise Surveys 0.16
xSellco Helpdesk 0.16
Retently 0.16
Clarabridge CX Social 0.14
MindTouch 0.13
Key Survey 0.12
Hippo Video 0.10
Honestly 0.07
Client Heartbeat 0.06
Feedier 0.06
RepuGen 0.05
DTG 0.05
Intouch Insight 0.05
CustomerGauge 0.04
GetMoreReviews 0.04
SAP C4C Service 0.04
SurveySparrow 0.04
Helprace 0.04
Ninchat 0.04
QuickTapSurvey 0.04
Nicereply 0.03
Starred 0.03
MaritzCX 0.02
TurnTo 0.02
Zonka Feedback 0.02
Emolytics 0.02
UserIQ 0.02
AceBot.ai 0.01
IBM Service Delivery Manager 0.01
Temper.io 0.01
Preferred Patron Loyalty 0.01
SightMill 0.01
CloudCherry 0.01
Reputology 0.01
Promoter.io 0.01
Customer Happiness Score 0.00
Salesmachine 0.00
CustomerLove 0.00
SimpleFeedback 0.00
Promoter Ninja 0.00
ReviewCaddy 0.00
Incogneato 0.00
Praiseworthy 0.00
Polljoy 0.00
Annex Cloud Ratings and Reviews 0.00
Metriculator 0.00
ReviewSpreader 0.00
Survey Anyplace 0.00
Spridz 0.00
Customer Technology Stack Analysis

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FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder , Tidio , LiveChat . Here, you can view a full list of Customer Satisfaction Ratings tools in the market.

How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2023, over 240841 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 145471 companies using Customer Satisfaction Ratings tools that are originally from the United States .

Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 22.58 % of market share Tidio with 18.79 % of market share LiveChat with 13.67 % of market share . Check for other Customer Satisfaction Ratings technologies market share here.

What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Professional Services (64852) , Retail and CPG (29035) , Technology (19499) .

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