Catogories where Zoho CRM and Salesforce Service Cloud compete


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13851

Zoho CRM

8597

Salesforce Service Cloud

Current Customers

Comparing the customer bases of Zoho CRM and Salesforce Service Cloud, we can see that Zoho CRM has 13851 customers, while Salesforce Service Cloud has 8597 customers.

1.13%

Zoho CRM

0.70%

Salesforce Service Cloud

Market Share

Zoho CRM has a 1.13% market share in the Customer Experience category, while Salesforce Service Cloud has a 0.70% market share in the same space.

Zoho CRM

10 th

Salesforce Service Cloud

15 th

Category Ranking

In the Customer Experience category, with 13851 customers Zoho CRM stands at 10th place by ranking, while Salesforce Service Cloud with 8597 customers, is at the 15th place.

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Compare Zoho CRM vs Salesforce Service Cloud customers by industry

Comparing Zoho CRM and Salesforce Service Cloud customers by industry, we can see that Zoho CRM has more customers from the Marketing Digital Marketing CRM industries, while Salesforce Service Cloud has more customers in Marketing Digital Marketing CRM industries.

Industry Zoho CRM Customers Salesforce Service Cloud Customers
Marketing 217 118
Digital Marketing 213 76
CRM 212 267
SEO 202 35
Consulting 148 156
Social Media Marketing 139 12
Social Media 134 38
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Compare Zoho CRM vs Salesforce Service Cloud customers by geography

Comparing Zoho CRM and Salesforce Service Cloud customers based on their geographic location, we can see that Zoho CRM has more customers in United States Korea Republic of United Kingdom , while Salesforce Service Cloud has more customers in United States Korea Republic of United Kingdom .

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Compare Zoho CRM and Salesforce Service Cloud with other technologies

Compare technologies in Customer Experience with Zoho CRM and Salesforce Service Cloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zoho CRM and Salesforce Service Cloud compete against each other?

Zoho CRM and Salesforce Service Cloud compete against each other in the Customer Engagement Customer Experience Contact Center Contact Management Customer Support Services .

How does the market share of Zoho CRM and Salesforce Service Cloud compare in the Customer Experience market?

In the Customer Experience market, Zoho CRM has a 1.13% market share in comparison to Salesforce Service Cloud’s 0.70%. Since it has a better market share coverage, Zoho CRM holds the 10th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Salesforce Service Cloud holds the 15th spot.

How many customers are acquired by Zoho CRM and Salesforce Service Cloud in the Customer Experience segment?

Zoho CRM has 13851 customers and Salesforce Service Cloud has 8597 customers in the Customer Experience segment. Zoho CRM has 5254 more customers than Salesforce Service Cloud in this category.

What are the countries in which Zoho CRM and Salesforce Service Cloud has more customers?

Zoho CRM has more customers in United States Korea Republic of United Kingdom .
Salesforce Service Cloud has more customers in United States Korea Republic of United Kingdom .

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