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13836

Zoho CRM

4522

Freshworks

Current Customers

Comparing the customer bases of Zoho CRM and Freshworks, we can see that Zoho CRM has 13836 customers, while Freshworks has 4522 customers.

1.06%

Zoho CRM

0.35%

Freshworks

Market Share

Zoho CRM has a 1.06% market share in the Customer Experience category, while Freshworks has a 0.35% market share in the same space.

Zoho CRM

10 th

Freshworks

23 rd

Category Ranking

In the Customer Experience category, with 13836 customers Zoho CRM stands at 10th place by ranking, while Freshworks with 4522 customers, is at the 23rd place.

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Compare Zoho CRM vs Freshworks customers by industry

Comparing Zoho CRM and Freshworks customers by industry, we can see that Zoho CRM has more customers from the Marketing Digital Marketing CRM industries, while Freshworks has more customers in Marketing Digital Marketing CRM industries.

Industry Zoho CRM Customers Freshworks Customers
Marketing 216 58
Digital Marketing 213 41
CRM 212 48
SEO 201 33
Consulting 148 28
Social Media Marketing 139 12
Social Media 134 35
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Compare Zoho CRM vs Freshworks customers by geography

Comparing Zoho CRM and Freshworks customers based on their geographic location, we can see that Zoho CRM has more customers in United States Korea Republic of United Kingdom , while Freshworks has more customers in United States Korea Republic of United Kingdom .

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Compare Zoho CRM and Freshworks with other technologies

Compare technologies in Customer Experience with Zoho CRM and Freshworks on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zoho CRM and Freshworks compete against each other?

Zoho CRM and Freshworks compete against each other in the Customer Experience Contact Center Contact Management Customer Engagement Customer Support .

How does the market share of Zoho CRM and Freshworks compare in the Customer Experience market?

In the Customer Experience market, Zoho CRM has a 1.06% market share in comparison to Freshworks’s 0.35%. Since it has a better market share coverage, Zoho CRM holds the 10th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Freshworks holds the 23rd spot.

How many customers are acquired by Zoho CRM and Freshworks in the Customer Experience segment?

Zoho CRM has 13836 customers and Freshworks has 4522 customers in the Customer Experience segment. Zoho CRM has 9314 more customers than Freshworks in this category.

What are the countries in which Zoho CRM and Freshworks has more customers?

Zoho CRM has more customers in United States Korea Republic of United Kingdom .
Freshworks has more customers in United States Korea Republic of United Kingdom .

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