Technographics / Customer Experience / Zoho CRM
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  • Market Share
  • Top Competitors
  • Customers
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  • Customers by Size
  • Customers by Geo
  • Employees
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Last updated : Jun 22 2022

Zoho CRM

Zoho CRM helps businesses of all sizes close deals smarter, better and faster.

  • Customer Experience

Market Share of Zoho CRM

Top Competitors and Alternatives of Zoho CRM

The top three of Zoho CRM’s competitors in the Customer Experience category are Zendesk with 21.47%Adobe Marketing Cloud with 14.73%Trustpilot with 11.73% market share.

Technology Domains Market Share Versus page
Zendesk 176797 21.47% Zoho CRM vs Zendesk
Adobe Marketing Cloud 121265 14.73% Zoho CRM vs Adobe Marketing Cloud
Trustpilot 96547 11.73% Zoho CRM vs Trustpilot
Intercom 53920 6.55% Zoho CRM vs Intercom
Campaign Monitor 47530 5.77% Zoho CRM vs Campaign Monitor
Freshworks 25705 3.12% Zoho CRM vs Freshworks
Qualtrics 22919 2.78% Zoho CRM vs Qualtrics
Podium 22736 2.76% Zoho CRM vs Podium
Yotpo 19911 2.42% Zoho CRM vs Yotpo
Qualtrics Research Core 14200 1.72% Zoho CRM vs Qualtrics Research Core
Smartlook 13497 1.64% Zoho CRM vs Smartlook
Smile.io 12968 1.57% Zoho CRM vs Smile.io
Sitecore 11969 1.45% Zoho CRM vs Sitecore
Salesforce Service Cloud 10573 1.28% Zoho CRM vs Salesforce Service Cloud
Pipedrive 9675 1.18% Zoho CRM vs Pipedrive
Zoho CRM Plus 8599 1.04% Zoho CRM vs Zoho CRM Plus
Pendo 7719 0.94% Zoho CRM vs Pendo
LiveAgent 7481 0.91% Zoho CRM vs LiveAgent
Bazaarvoice 6800 0.83% Zoho CRM vs Bazaarvoice
Genesys 6411 0.78% Zoho CRM vs Genesys

Popular Comparisons

Top Competitors and Alternatives of Zoho CRM

The top three of Zoho CRM’s competitors in the Customer Experience category are Zendesk with 21.47%Adobe Marketing Cloud with 14.73%Trustpilot with 11.73% market share.

Zoho CRM vs Zendesk
Zoho CRM vs Adobe Marketing Cloud
Zoho CRM vs Trustpilot
Zoho CRM vs Intercom
Zoho CRM vs Campaign Monitor
Zoho CRM vs Freshworks
Zoho CRM vs Qualtrics
Zoho CRM vs Podium
Technology Stack Analysis

Compare Tech Stack of Zoho CRM and Its Competitors

Get the list of top 5 common technologies used by Zoho CRM and its competitors.

Customers of Zoho CRM

Around the world in 2022, over 10442 companies have started using Zoho CRM as Customer Experience tool.

Customers Employee Range City Region Country Social Links
TUV NORD 10,000+ Mumbai Maharashtra India
Alp Consulting 10,000+ Bengaluru Karnataka India
Authentica 10,000+ Lexington Massachusetts United States
IIFL 10,000+ Mumbai Maharashtra India
COBS Bread 10,000+ Vancouver British Columbia Canada
Cherise Pvt Ltd 10,000+ Pune Maharashtra India
ITC Limited 10,000+ Kolkata West Bengal India
MacSer Finland Oy 10,000+ Espoo Uusimaa Finland
Oppein Home Group Inc. 10,000+ Guangzhou Guangdong People's Republic Of China

Find which Zoho CRM customers are ready to buy from you by using Slintel's buying intent score.

Zoho CRM Customers by Industry

The three top industries that use Zoho CRM for Customer Experience are Marketing (356)Digital Marketing (319)Crm (271).

Zoho CRM Customers by Employee Count

The majority of Zoho CRM’s customers for the customer-experience category fall in the company size of 20 - 49 employees (5161 companies)0 - 9 employees (5062 companies)100 - 249 employees (1595 companies).

Zoho CRM Customers by Geography

The top three geographies of Zoho CRM for customer-experience are the United States with 6981(44.87%)India with 1546(9.94%)United Kingdom with 1115(7.17%) customers respectively.

Employees of Zoho CRM

Download Slintel’s Chrome Extension to get verified contact data of Zoho CRM employees.

Also see other Products/Services by Zoho CRM in:

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho CRM competitors?

Zoho CRM’s Top competitors in the customer-experience category are ZendeskAdobe Marketing CloudTrustpilot. You can view a full list of Zoho CRM competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Zoho CRM and 40,000 other technologies on the internet.You can also compare Zoho CRM and its feature with top competitors here : Zoho CRM vs Zendesk Zoho CRM vs Adobe Marketing Cloud Zoho CRM vs Trustpilot .

What is Zoho CRM customer distribution based on company size?

The majority of Zoho CRM’s customers for the customer-experience category fall in the company size of 20 - 49 employees (5161 companies)0 - 9 employees (5062 companies)100 - 249 employees (1595 companies). You can view a distribution chart of Zoho CRM customers by company size here.

What is Zoho CRM market share in the customer-experience?

Zoho CRM has market share of 1.89% in customer-experience market. Zoho CRM competes with 250 competitor tools in customer-experience category. The top alternatives for Zoho CRM customer-experience tool are Zendesk with 21.47%Adobe Marketing Cloud with 14.73%Trustpilot with 11.73%market share.

What are the top industries that use Zoho CRM?

Top industries that use Zoho CRM for customer-experience are Marketing (356)Digital Marketing (319)Crm (271).

What are the top countries that use Zoho CRM?

Around the world in 2022, over 10442 companies have started using Zoho CRM as customer-experience tool. Companies using Zoho CRM for customer-experience are majorly from United States with 6981 customers. 44.87% of Zoho CRM customers are from the United States. Other top countries using Zoho CRM are India United Kingdom with 1546(9.94%) 1115(7.17%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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