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144640

Zendesk

14967

Smile.io

Current Customers

Comparing the customer bases of Zendesk and Smile.io, we can see that Zendesk has 144640 customers, while Smile.io has 14967 customers.

12.31%

Zendesk

1.27%

Smile.io

Market Share

Zendesk has a 12.31% market share in the Customer Experience category, while Smile.io has a 1.27% market share in the same space.

Zendesk

2 nd

Smile.io

10 th

Category Ranking

In the Customer Experience category, with 144640 customers Zendesk stands at 2nd place by ranking, while Smile.io with 14967 customers, is at the 10th place.

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Compare Zendesk vs Smile.io customers by industry

Comparing Zendesk and Smile.io customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Smile.io has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Smile.io Customers
Marketing 1113 126
Technology 1008 32
SaaS 882 28
SEO 826 68
Software 775 15
Digital Marketing 771 68
Retail 762 173
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Compare Zendesk vs Smile.io customers by geography

Comparing Zendesk and Smile.io customers based on their geographic location, we can see that Zendesk has more customers in United States Virgin Islands U.S. India , while Smile.io has more customers in United States Uganda Canada .

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Compare Zendesk and Smile.io with other technologies

Compare technologies in Customer Experience with Zendesk and Smile.io on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Smile.io compete against each other?

Zendesk and Smile.io compete against each other in the Customer Experience Contact Center Customer Loyalty Instant Messaging And Chat Interactive Voice Response (IVR) .

How does the market share of Zendesk and Smile.io compare in the Customer Experience market?

In the Customer Experience market, Zendesk has a 12.31% market share in comparison to Smile.io’s 1.27%. Since it has a better market share coverage, Zendesk holds the 2nd spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Smile.io holds the 10th spot.

How many customers are acquired by Zendesk and Smile.io in the Customer Experience segment?

Zendesk has 144640 customers and Smile.io has 14967 customers in the Customer Experience segment. Zendesk has 129673 more customers than Smile.io in this category.

What are the countries in which Zendesk and Smile.io has more customers?

Zendesk has more customers in United States Virgin Islands U.S. India .
Smile.io has more customers in United States Uganda Canada .

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