Catogories where Zendesk and Salesforce Service Cloud compete


filter icon
137183

Zendesk

8597

Salesforce Service Cloud

Current Customers

Comparing the customer bases of Zendesk and Salesforce Service Cloud, we can see that Zendesk has 137183 customers, while Salesforce Service Cloud has 8597 customers.

11.22%

Zendesk

0.70%

Salesforce Service Cloud

Market Share

Zendesk has a 11.22% market share in the Customer Experience category, while Salesforce Service Cloud has a 0.70% market share in the same space.

Zendesk

2 nd

Salesforce Service Cloud

15 th

Category Ranking

In the Customer Experience category, with 137183 customers Zendesk stands at 2nd place by ranking, while Salesforce Service Cloud with 8597 customers, is at the 15th place.

Want more insights about Zendesk and Salesforce Service Cloud?

Compare Zendesk vs Salesforce Service Cloud customers by industry

Comparing Zendesk and Salesforce Service Cloud customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Salesforce Service Cloud has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Salesforce Service Cloud Customers
Marketing 1106 118
Technology 1054 161
SaaS 941 133
SEO 815 35
Software 814 91
Retail 792 125
Digital Marketing 777 76
Want more insights about Zendesk and Salesforce Service Cloud contact us

Compare Zendesk vs Salesforce Service Cloud customers by geography

Comparing Zendesk and Salesforce Service Cloud customers based on their geographic location, we can see that Zendesk has more customers in United States Oman India , while Salesforce Service Cloud has more customers in United States Oman India .

filter icon
Get more detailed information about Zendesk and Salesforce Service Cloud customer base.

Compare Zendesk and Salesforce Service Cloud with other technologies

Compare technologies in Customer Experience with Zendesk and Salesforce Service Cloud on the basis of market share, customers and industry

vs
FAQs

What are the different markets in which Zendesk and Salesforce Service Cloud compete against each other?

Zendesk and Salesforce Service Cloud compete against each other in the Contact Center Customer Experience Instant Messaging & Chat Knowledge Management Customer Engagement .

How does the market share of Zendesk and Salesforce Service Cloud compare in the Customer Experience market?

In the Customer Experience market, Zendesk has a 11.22% market share in comparison to Salesforce Service Cloud’s 0.70%. Since it has a better market share coverage, Zendesk holds the 2nd spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Salesforce Service Cloud holds the 15th spot.

How many customers are acquired by Zendesk and Salesforce Service Cloud in the Customer Experience segment?

Zendesk has 137183 customers and Salesforce Service Cloud has 8597 customers in the Customer Experience segment. Zendesk has 128586 more customers than Salesforce Service Cloud in this category.

What are the countries in which Zendesk and Salesforce Service Cloud has more customers?

Zendesk has more customers in United States Oman India .
Salesforce Service Cloud has more customers in United States Oman India .

Use Slintel to get in touch with the best prospects for your business