Catogories where Zendesk and Medallia compete


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137183

Zendesk

2385

Medallia

Current Customers

Comparing the customer bases of Zendesk and Medallia, we can see that Zendesk has 137183 customers, while Medallia has 2385 customers.

11.22%

Zendesk

0.20%

Medallia

Market Share

Zendesk has a 11.22% market share in the Customer Experience category, while Medallia has a 0.20% market share in the same space.

Zendesk

2 nd

Medallia

33 rd

Category Ranking

In the Customer Experience category, with 137183 customers Zendesk stands at 2nd place by ranking, while Medallia with 2385 customers, is at the 33rd place.

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Compare Zendesk vs Medallia customers by industry

Comparing Zendesk and Medallia customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Medallia has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Medallia Customers
Marketing 1106 25
Technology 1054 17
SaaS 941 17
SEO 815 11
Software 814 12
Retail 792 10
Digital Marketing 777 22
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Compare Zendesk vs Medallia customers by geography

Comparing Zendesk and Medallia customers based on their geographic location, we can see that Zendesk has more customers in United States Oman India , while Medallia has more customers in United States Oman India .

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Compare Zendesk and Medallia with other technologies

Compare technologies in Customer Experience with Zendesk and Medallia on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Medallia compete against each other?

Zendesk and Medallia compete against each other in the Customer Experience Contact Center Customer Loyalty IVR Instant Messaging & Chat .

How does the market share of Zendesk and Medallia compare in the Customer Experience market?

In the Customer Experience market, Zendesk has a 11.22% market share in comparison to Medallia’s 0.20%. Since it has a better market share coverage, Zendesk holds the 2nd spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Medallia holds the 33rd spot.

How many customers are acquired by Zendesk and Medallia in the Customer Experience segment?

Zendesk has 137183 customers and Medallia has 2385 customers in the Customer Experience segment. Zendesk has 134798 more customers than Medallia in this category.

What are the countries in which Zendesk and Medallia has more customers?

Zendesk has more customers in United States Oman India .
Medallia has more customers in United States Oman India .

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