Catogories where Zendesk and Kayako compete


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137183

Zendesk

3596

Kayako

Current Customers

Comparing the customer bases of Zendesk and Kayako, we can see that Zendesk has 137183 customers, while Kayako has 3596 customers.

11.22%

Zendesk

0.29%

Kayako

Market Share

Zendesk has a 11.22% market share in the Customer Experience category, while Kayako has a 0.29% market share in the same space.

Zendesk

2 nd

Kayako

25 th

Category Ranking

In the Customer Experience category, with 137183 customers Zendesk stands at 2nd place by ranking, while Kayako with 3596 customers, is at the 25th place.

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Compare Zendesk vs Kayako customers by industry

Comparing Zendesk and Kayako customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Kayako has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Kayako Customers
Marketing 1106 39
Technology 1054 43
SaaS 941 33
SEO 815 33
Software 814 17
Retail 792 15
Digital Marketing 777 32
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Compare Zendesk vs Kayako customers by geography

Comparing Zendesk and Kayako customers based on their geographic location, we can see that Zendesk has more customers in United States Oman India , while Kayako has more customers in United States Oman India .

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Compare Zendesk and Kayako with other technologies

Compare technologies in Customer Experience with Zendesk and Kayako on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Kayako compete against each other?

Zendesk and Kayako compete against each other in the Customer Experience Instant Messaging & Chat Contact Center Helpdesk Tools IVR .

How does the market share of Zendesk and Kayako compare in the Customer Experience market?

In the Customer Experience market, Zendesk has a 11.22% market share in comparison to Kayako’s 0.29%. Since it has a better market share coverage, Zendesk holds the 2nd spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Kayako holds the 25th spot.

How many customers are acquired by Zendesk and Kayako in the Customer Experience segment?

Zendesk has 137183 customers and Kayako has 3596 customers in the Customer Experience segment. Zendesk has 133587 more customers than Kayako in this category.

What are the countries in which Zendesk and Kayako has more customers?

Zendesk has more customers in United States Oman India .
Kayako has more customers in United States Oman India .

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