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144640

Zendesk

61876

Intercom

Current Customers

Comparing the customer bases of Zendesk and Intercom, we can see that Zendesk has 144640 customers, while Intercom has 61876 customers.

12.31%

Zendesk

5.27%

Intercom

Market Share

Zendesk has a 12.31% market share in the Customer Experience category, while Intercom has a 5.27% market share in the same space.

Zendesk

2 nd

Intercom

5 th

Category Ranking

In the Customer Experience category, with 144640 customers Zendesk stands at 2nd place by ranking, while Intercom with 61876 customers, is at the 5th place.

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Compare Zendesk vs Intercom customers by industry

Comparing Zendesk and Intercom customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Intercom has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Intercom Customers
Marketing 1113 629
Technology 1008 574
SaaS 882 782
SEO 826 368
Software 775 464
Digital Marketing 771 369
Retail 762 229
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Compare Zendesk vs Intercom customers by geography

Comparing Zendesk and Intercom customers based on their geographic location, we can see that Zendesk has more customers in United States Virgin Islands U.S. India , while Intercom has more customers in United States Yemen Canada .

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Compare Zendesk and Intercom with other technologies

Compare technologies in Customer Experience with Zendesk and Intercom on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Intercom compete against each other?

Zendesk and Intercom compete against each other in the Customer Experience Instant Messaging And Chat Communication Contact Center Customer Engagement .

How does the market share of Zendesk and Intercom compare in the Customer Experience market?

In the Customer Experience market, Zendesk has a 12.31% market share in comparison to Intercom’s 5.27%. Since it has a better market share coverage, Zendesk holds the 2nd spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Intercom holds the 5th spot.

How many customers are acquired by Zendesk and Intercom in the Customer Experience segment?

Zendesk has 144640 customers and Intercom has 61876 customers in the Customer Experience segment. Zendesk has 82764 more customers than Intercom in this category.

What are the countries in which Zendesk and Intercom has more customers?

Zendesk has more customers in United States Virgin Islands U.S. India .
Intercom has more customers in United States Yemen Canada .

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