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137026

Zendesk

56509

Intercom

Current Customers

Comparing the customer bases of Zendesk and Intercom, we can see that Zendesk has 137026 customers, while Intercom has 56509 customers.

10.51%

Zendesk

4.33%

Intercom

Market Share

Zendesk has a 10.51% market share in the Customer Experience category, while Intercom has a 4.33% market share in the same space.

Zendesk

2 nd

Intercom

6 th

Category Ranking

In the Customer Experience category, with 137026 customers Zendesk stands at 2nd place by ranking, while Intercom with 56509 customers, is at the 6th place.

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Compare Zendesk vs Intercom customers by industry

Comparing Zendesk and Intercom customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Intercom has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Intercom Customers
Marketing 1104 571
Technology 1051 566
SaaS 942 773
SEO 815 339
Software 813 470
Retail 792 230
Digital Marketing 778 346
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Compare Zendesk vs Intercom customers by geography

Comparing Zendesk and Intercom customers based on their geographic location, we can see that Zendesk has more customers in United States Oman India , while Intercom has more customers in United States Oman India .

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Compare Zendesk and Intercom with other technologies

Compare technologies in Customer Experience with Zendesk and Intercom on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Intercom compete against each other?

Zendesk and Intercom compete against each other in the Customer Experience Instant Messaging & Chat Communication Contact Center Customer Engagement .

How does the market share of Zendesk and Intercom compare in the Customer Experience market?

In the Customer Experience market, Zendesk has a 10.51% market share in comparison to Intercom’s 4.33%. Since it has a better market share coverage, Zendesk holds the 2nd spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Intercom holds the 6th spot.

How many customers are acquired by Zendesk and Intercom in the Customer Experience segment?

Zendesk has 137026 customers and Intercom has 56509 customers in the Customer Experience segment. Zendesk has 80517 more customers than Intercom in this category.

What are the countries in which Zendesk and Intercom has more customers?

Zendesk has more customers in United States Oman India .
Intercom has more customers in United States Oman India .

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