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Market Share
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Zendesk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise producti...vity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface. Read more
- Customer Experience
Market Share of Zendesk
- Current Customer The number of companies that currently use Zendesk
- 185024
- Websites Added The number of companies that have started using Zendesk in the past month.
66- compared to last month
- Websites Dropped The number of companies that have stopped using Zendesk in the past month.
1- compared to last month
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Customer Experience category are Adobe Marketing Cloud with 13.72%, Trustpilot with 11.74%, Intercom with 6.72% market share.
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Customer Experience category are Adobe Marketing Cloud with 13.72%, Trustpilot with 11.74%, Intercom with 6.72% market share.
Technology Stack Analysis
Compare Tech Stack of Zendesk and Its Competitors
Get the list of top 5 common technologies used by Zendesk and its competitors.
Customers of Zendesk
Around the world in 2022, over 123216 companies have started using Zendesk as Customer Experience tool.
Find which Zendesk customers are ready to buy from you by using Slintel's buying intent score.
Zendesk Customers by Industry
The three top industries that use Zendesk for Customer Experience are Marketing (2573), Technology (2287), E-Commerce (2008).
Zendesk Customers by Employee Count
The majority of Zendesk’s customers for the customer-experience category fall in the company size of 0 - 9 employees (59335 companies), 20 - 49 employees (51519 companies), 100 - 249 employees (21081 companies).
Zendesk Customers by Geography
The top three geographies of Zendesk for customer-experience are the United States with 78535(42.45%), United Kingdom with 17025(9.20%), India with 7822(4.23%) customers respectively.
Employees of Zendesk
Download Slintel’s Chrome Extension to get verified contact data of Zendesk employees.
FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the customer-experience category are Adobe Marketing Cloud, Trustpilot, Intercom. You can view a full list of Zendesk competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Adobe Marketing Cloud Zendesk vs Trustpilot Zendesk vs Intercom .
What is Zendesk customer distribution based on company size?
The majority of Zendesk’s customers for the customer-experience category fall in the company size of 0 - 9 employees (59335 companies), 20 - 49 employees (51519 companies), 100 - 249 employees (21081 companies). You can view a distribution chart of Zendesk customers by company size .
What is Zendesk market share in the customer-experience?
Zendesk has market share of 22.06% in customer-experience market. Zendesk competes with 252 competitor tools in customer-experience category. The top alternatives for Zendesk customer-experience tool are Adobe Marketing Cloud with 13.72%, Trustpilot with 11.74%, Intercom with 6.72% market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for customer-experience are Marketing (2573), Technology (2287), E-Commerce (2008).
What are the top countries that use Zendesk?
Around the world in 2022, over 123216 companies have started using Zendesk as customer-experience tool. Companies using Zendesk for customer-experience are majorly from United States with 78535 customers. 42.45% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom and India with 17025(9.20%) and 7822(4.23%) customers respectively.
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