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About Zendesk
Discover Zendesk Customer Experience tool - Top alternatives, customer information and buyer intent data. Compare Zendesk with the biggest competitors in the Customer Experience market like Wix Answers Adobe Marketing Cloud etc.
CURRENT CUSTOMERS The number of companies that currently use Zendesk
139683
MARKET SHARE Indicates the percentage of market accounted for by this technology in the Customer Experience category.
11.76%
WEBSITES ADDED The number of companies that have started using Zendesk in the past month.
1241
WEBSITES DROPPED The number of companies that have stopped using Zendesk in the past month.
1210
Want more insights on Zendesk's customers, market share, and contract renewals?
Companies Using Zendesk
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Top Alternatives & Competitors of Zendesk
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Zendesk Customers by Employee Count
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Zendesk Customers by Industry
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Zendesk Customers by Country
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Who are the top Zendesk competitors?
Zendesk’s Top competitors in the customer-experience category are Wix Answers Adobe Marketing Cloud Trustpilot. You can view a full list of Zendesk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors. of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Answers Zendesk vs Adobe Marketing Cloud Zendesk vs Trustpilot .
What is Zendesk customer distribution based on company size?
Majority of Zendesk’s customers for the customer-experience category fall in the company size of 1-10 employees (37258 companies) 11-50 employees (33273 companies) 51-200 employees (15279 companies) . You can view a distribution chart of Zendesk customers by company size here.
What is Zendesk market share in the customer-experience?
Zendesk has market share of 11.76% in customer-experience market. Zendesk competes with 247 competitor tools in customer-experience category. Top alternatives for Zendesk customer-experience tool are Wix Answers with 33.23% Adobe Marketing Cloud with 10.40% Trustpilot with 9.77% market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for customer-experience are Marketing (1608) Technology (1414) E-Commerce (1314) . Zendesk is also used in 5 other categories like Contact Center Customer Experience Interactive Voice Response (IVR) Instant Messaging And Chat etc.
What are the top countries that use Zendesk?
Around the world in 2021, over 97948 companies have started using Zendesk as customer-experience tool. Companies using Zendesk for customer-experience are majorly from United States with 37338 customers. 36.70% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom India with 11532(11.34%) 5238(5.15%) customers respectively.