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Technographics / Customer Experience / Trustpilot
  • Technology Profile
  • Market Share
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  • Customers by Size
  • Customers by Geo
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Last updated : Jun 22 2022

Trustpilot

Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve custome ... r experience, amplify their online presence, increase conversions and sales, and more. Read more

  • Customer Experience

Market Share of Trustpilot

  • Current Customer The number of companies that currently use Trustpilot
  • 96547
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Experience category.
  • 11.73%
  • Websites Added The number of companies that have started using Trustpilot in the past month.
  • 128
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Trustpilot in the past month.
  • 12
  • compared to last month

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 21.47%Adobe Marketing Cloud with 14.73%Intercom with 6.55% market share.

Technology Domains Market Share Versus page
Zendesk 176797 21.47% Trustpilot vs Zendesk
Adobe Marketing Cloud 121265 14.73% Trustpilot vs Adobe Marketing Cloud
Intercom 53920 6.55% Trustpilot vs Intercom
Campaign Monitor 47530 5.77% Trustpilot vs Campaign Monitor
Freshworks 25705 3.12% Trustpilot vs Freshworks
Qualtrics 22919 2.78% Trustpilot vs Qualtrics
Podium 22736 2.76% Trustpilot vs Podium
Yotpo 19911 2.42% Trustpilot vs Yotpo
Zoho CRM 15557 1.89% Trustpilot vs Zoho CRM
Qualtrics Research Core 14200 1.72% Trustpilot vs Qualtrics Research Core
Smartlook 13497 1.64% Trustpilot vs Smartlook
Smile.io 12968 1.57% Trustpilot vs Smile.io
Sitecore 11969 1.45% Trustpilot vs Sitecore
Salesforce Service Cloud 10573 1.28% Trustpilot vs Salesforce Service Cloud
Pipedrive 9675 1.18% Trustpilot vs Pipedrive
Zoho CRM Plus 8599 1.04% Trustpilot vs Zoho CRM Plus
Pendo 7719 0.94% Trustpilot vs Pendo
LiveAgent 7481 0.91% Trustpilot vs LiveAgent
Bazaarvoice 6800 0.83% Trustpilot vs Bazaarvoice
Genesys 6411 0.78% Trustpilot vs Genesys

Popular Comparisons

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 21.47%Adobe Marketing Cloud with 14.73%Intercom with 6.55% market share.

Trustpilot vs Zendesk
Trustpilot vs Adobe Marketing Cloud
Trustpilot vs Intercom
Trustpilot vs Campaign Monitor
Trustpilot vs Freshworks
Trustpilot vs Qualtrics
Trustpilot vs Podium
Trustpilot vs Yotpo
Technology Stack Analysis

Compare Tech Stack of Trustpilot and Its Competitors

Get the list of top 5 common technologies used by Trustpilot and its competitors.

Customers of Trustpilot

Around the world in 2022, over 45007 companies have started using Trustpilot as Customer Experience tool.

Customers Employee Range City Region Country Social Links
Vida W&S 10,000+ Rickmansworth England United Kingdom
Assurant Specialty Property 10,000+ Atlanta Georgia United States
Bother 10,000+ Brooklyn New York United States
Dyson & Associates 10,000+ South Melbourne Victoria Australia
Coti Wijn 10,000+ Amstelveen North Holland Netherlands
Arnold Clark Automobiles Limited 10,000+ Glasgow Scotland United Kingdom
Qliktest 10,000+ Calvia Balearic Islands Spain
Homebase 10,000+ Milton Keynes England United Kingdom

Find which Trustpilot customers are ready to buy from you by using Slintel's buying intent score.

Trustpilot Customers by Industry

The three top industries that use Trustpilot for Customer Experience are Marketing (848)E-Commerce (573)Digital Marketing (520).

Trustpilot Customers by Employee Count

The majority of Trustpilot’s customers for the customer-experience category fall in the company size of 0 - 9 employees (49062 companies)20 - 49 employees (21606 companies)10 - 19 employees (9909 companies).

Trustpilot Customers by Geography

The top three geographies of Trustpilot for customer-experience are the United States with 44560(46.15%)United Kingdom with 19644(20.35%)Netherlands with 3651(3.78%) customers respectively.

Employees of Trustpilot

Download Slintel’s Chrome Extension to get verified contact data of Trustpilot employees.

Also see other Products/Services by Trustpilot in:

  • Customer Experience
  • Reputation Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Trustpilot competitors?

Trustpilot’s Top competitors in the customer-experience category are ZendeskAdobe Marketing CloudIntercom. You can view a full list of Trustpilot competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Trustpilot and 40,000 other technologies on the internet.You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Adobe Marketing Cloud Trustpilot vs Intercom .

What is Trustpilot customer distribution based on company size?

The majority of Trustpilot’s customers for the customer-experience category fall in the company size of 0 - 9 employees (49062 companies)20 - 49 employees (21606 companies)10 - 19 employees (9909 companies). You can view a distribution chart of Trustpilot customers by company size here.

What is Trustpilot market share in the customer-experience?

Trustpilot has market share of 11.73% in customer-experience market. Trustpilot competes with 250 competitor tools in customer-experience category. The top alternatives for Trustpilot customer-experience tool are Zendesk with 21.47%Adobe Marketing Cloud with 14.73%Intercom with 6.55%market share.

What are the top industries that use Trustpilot?

Top industries that use Trustpilot for customer-experience are Marketing (848)E-Commerce (573)Digital Marketing (520).

What are the top countries that use Trustpilot?

Around the world in 2022, over 45007 companies have started using Trustpilot as customer-experience tool. Companies using Trustpilot for customer-experience are majorly from United States with 44560 customers. 46.15% of Trustpilot customers are from the United States. Other top countries using Trustpilot are United Kingdom Netherlands with 19644(20.35%) 3651(3.78%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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