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13560

Smile.io

4522

Freshworks

Current Customers

Comparing the customer bases of Smile.io and Freshworks, we can see that Smile.io has 13560 customers, while Freshworks has 4522 customers.

1.04%

Smile.io

0.35%

Freshworks

Market Share

Smile.io has a 1.04% market share in the Customer Experience category, while Freshworks has a 0.35% market share in the same space.

Smile.io

11 th

Freshworks

23 rd

Category Ranking

In the Customer Experience category, with 13560 customers Smile.io stands at 11th place by ranking, while Freshworks with 4522 customers, is at the 23rd place.

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Compare Smile.io vs Freshworks customers by industry

Comparing Smile.io and Freshworks customers by industry, we can see that Smile.io has more customers from the Retail Fashion Marketing industries, while Freshworks has more customers in Retail Fashion Marketing industries.

Industry Smile.io Customers Freshworks Customers
Retail 163 44
Fashion 148 16
Marketing 108 58
ecommerce 101 18
Beauty 91 6
Design 85 29
fashion 84 6
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Compare Smile.io vs Freshworks customers by geography

Comparing Smile.io and Freshworks customers based on their geographic location, we can see that Smile.io has more customers in United States Korea Republic of Canada , while Freshworks has more customers in United States Korea Republic of Canada .

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Compare Smile.io and Freshworks with other technologies

Compare technologies in Customer Experience with Smile.io and Freshworks on the basis of market share, customers and industry

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FAQs

What are the different markets in which Smile.io and Freshworks compete against each other?

Smile.io and Freshworks compete against each other in the Customer Experience Contact Center Customer Loyalty Customer Support Knowledge Management .

How does the market share of Smile.io and Freshworks compare in the Customer Experience market?

In the Customer Experience market, Smile.io has a 1.04% market share in comparison to Freshworks’s 0.35%. Since it has a better market share coverage, Smile.io holds the 11th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Freshworks holds the 23rd spot.

How many customers are acquired by Smile.io and Freshworks in the Customer Experience segment?

Smile.io has 13560 customers and Freshworks has 4522 customers in the Customer Experience segment. Smile.io has 9038 more customers than Freshworks in this category.

What are the countries in which Smile.io and Freshworks has more customers?

Smile.io has more customers in United States Korea Republic of Canada .
Freshworks has more customers in United States Korea Republic of Canada .

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