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Technographics / Customer Experience / Smartlook
  • Technology Profile
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  • Customers by Size
  • Customers by Geo
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Last updated : Aug 03 2022

Smartlook

Smartlook helps business owners to track user activity and identify problems on their website using heatmaps, visitor screen recordings, and analytics.

  • Customer Experience

Market Share of Smartlook

  • Current Customer The number of companies that currently use Smartlook
  • 13575
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Experience category.
  • 1.63%
  • Websites Added The number of companies that have started using Smartlook in the past month.
  • 2
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Smartlook in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Smartlook

The top three of Smartlook’s competitors in the Customer Experience category are Zendesk with 21.57%, Adobe Marketing Cloud with 13.80%, Trustpilot with 11.88% market share.

Technology Domains Market Share Versus page
Zendesk 179929 21.57% Smartlook vs Zendesk
Adobe Marketing Cloud 115108 13.80% Smartlook vs Adobe Marketing Cloud
Trustpilot 99122 11.88% Smartlook vs Trustpilot
Intercom 56034 6.72% Smartlook vs Intercom
Campaign Monitor 45044 5.40% Smartlook vs Campaign Monitor
Freshworks 26447 3.17% Smartlook vs Freshworks
Qualtrics 23895 2.86% Smartlook vs Qualtrics
Podium 22530 2.70% Smartlook vs Podium
Yotpo 20102 2.41% Smartlook vs Yotpo
Zoho CRM 16049 1.92% Smartlook vs Zoho CRM
Qualtrics Research Core 14741 1.77% Smartlook vs Qualtrics Research Core
Smile.io 13644 1.64% Smartlook vs Smile.io
Sitecore 12288 1.47% Smartlook vs Sitecore
Salesforce Service Cloud 11775 1.41% Smartlook vs Salesforce Service Cloud
Pipedrive 10072 1.21% Smartlook vs Pipedrive
Zoho CRM Plus 8705 1.04% Smartlook vs Zoho CRM Plus
Pendo 7938 0.95% Smartlook vs Pendo
LiveAgent 7497 0.90% Smartlook vs LiveAgent
Bazaarvoice 6861 0.82% Smartlook vs Bazaarvoice
Genesys 6801 0.82% Smartlook vs Genesys

    Popular Comparisons

    Top Competitors and Alternatives of Smartlook

    The top three of Smartlook’s competitors in the Customer Experience category are Zendesk with 21.57%, Adobe Marketing Cloud with 13.80%, Trustpilot with 11.88% market share.

    Smartlook vs Zendesk
    Smartlook vs Adobe Marketing Cloud
    Smartlook vs Trustpilot
    Smartlook vs Intercom
    Smartlook vs Campaign Monitor
    Smartlook vs Freshworks
    Smartlook vs Qualtrics
    Smartlook vs Podium
    Technology Stack Analysis

    Compare Tech Stack of Smartlook and Its Competitors

    Get the list of top 5 common technologies used by Smartlook and its competitors.

    Customers of Smartlook

    Around the world in 2022, over 7716 companies have started using Smartlook as Customer Experience tool.

    Customers Employee Range City Region Country Social Links
    Follett School Solutions 10,000+ Mchenry Illinois United States
    Mahidarya 10,000+ Iran
    WABCO 10,000+ Rochester Hills Michigan United States
    Facilita Gestão Escolar 10,000+ Brazil
    Alorica 10,000+ Irvine California United States
    Ttec Computer B.V. 10,000+ Englewood Colorado United States
    IIT Delhi Alumni Association 10,000+ New Delhi Nct India
    agilegroup.co.in 10,000+ Hyderabad Telangana India
    Valeo 10,000+ Paris Ile-de-france France
    CEZ 10,000+ Prague Praha Czech Republic

    Find which Smartlook customers are ready to buy from you by using Slintel's buying intent score.

    Smartlook Customers by Industry

    The three top industries that use Smartlook for Customer Experience are Marketing (236), Seo (224), E-Commerce (156).

    Smartlook Customers by Employee Count

    The majority of Smartlook’s customers for the customer-experience category fall in the company size of 0 - 9 employees (5437 companies), 20 - 49 employees (3665 companies), 10 - 19 employees (1586 companies).

    Smartlook Customers by Geography

    The top three geographies of Smartlook for customer-experience are the United States with 3640(26.81%), Czech Republic with 1184(8.72%), Brazil with 1068(7.87%) customers respectively.

    Employees of Smartlook

    Download Slintel’s Chrome Extension to get verified contact data of Smartlook employees.

    Also see other Products/Services by Smartlook in:

    • Mobile Analytics
    • Analytics
    • Customer Experience
    • Heatmaps
    • Web Analytics

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Smartlook competitors?

    Smartlook’s Top competitors in the customer-experience category are Zendesk, Adobe Marketing Cloud, Trustpilot. You can view a full list of Smartlook competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Smartlook and 40,000 other technologies on the internet.You can also compare Smartlook and its feature with top competitors here : Smartlook vs Zendesk Smartlook vs Adobe Marketing Cloud Smartlook vs Trustpilot .

    What is Smartlook customer distribution based on company size?

    The majority of Smartlook’s customers for the customer-experience category fall in the company size of 0 - 9 employees (5437 companies), 20 - 49 employees (3665 companies), 10 - 19 employees (1586 companies). You can view a distribution chart of Smartlook customers by company size here.

    What is Smartlook market share in the customer-experience?

    Smartlook has market share of 1.63% in customer-experience market. Smartlook competes with 251 competitor tools in customer-experience category. The top alternatives for Smartlook customer-experience tool are Zendesk with 21.57%, Adobe Marketing Cloud with 13.80%, Trustpilot with 11.88% market share.

    What are the top industries that use Smartlook?

    Top industries that use Smartlook for customer-experience are Marketing (236), Seo (224), E-Commerce (156).

    What are the top countries that use Smartlook?

    Around the world in 2022, over 7716 companies have started using Smartlook as customer-experience tool. Companies using Smartlook for customer-experience are majorly from United States with 3640 customers. 26.81% of Smartlook customers are from the United States. Other top countries using Smartlook are Czech Republic and Brazil with 1184(8.72%) and 1068(7.87%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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