Catogories where Salesforce Service Cloud and Oracle CX compete


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8863

Salesforce Service Cloud

739

Oracle CX

Current Customers

Comparing the customer bases of Salesforce Service Cloud and Oracle CX, we can see that Salesforce Service Cloud has 8863 customers, while Oracle CX has 739 customers.

0.75%

Salesforce Service Cloud

0.06%

Oracle CX

Market Share

Salesforce Service Cloud has a 0.75% market share in the Customer Experience category, while Oracle CX has a 0.06% market share in the same space.

Salesforce Service Cloud

15 th

Oracle CX

66 th

Category Ranking

In the Customer Experience category, with 8863 customers Salesforce Service Cloud stands at 15th place by ranking, while Oracle CX with 739 customers, is at the 66th place.

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Compare Salesforce Service Cloud vs Oracle CX customers by industry

Comparing Salesforce Service Cloud and Oracle CX customers by industry, we can see that Salesforce Service Cloud has more customers from the CRM Salesforce Consulting industries, while Oracle CX has more customers in CRM Salesforce Consulting industries.

Industry Salesforce Service Cloud Customers Oracle CX Customers
CRM 261 34
Salesforce 231 19
Consulting 146 19
Technology 143 19
Retail 124 15
SaaS 118 7
Salesforce.com 118 3
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Compare Salesforce Service Cloud vs Oracle CX customers by geography

Comparing Salesforce Service Cloud and Oracle CX customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Uruguay Australia , while Oracle CX has more customers in United States Uruguay India .

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Compare Salesforce Service Cloud and Oracle CX with other technologies

Compare technologies in Customer Experience with Salesforce Service Cloud and Oracle CX on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and Oracle CX compete against each other?

Salesforce Service Cloud and Oracle CX compete against each other in the Customer Experience Contact Center Customer Engagement Customer Support Services Instant Messaging And Chat .

How does the market share of Salesforce Service Cloud and Oracle CX compare in the Customer Experience market?

In the Customer Experience market, Salesforce Service Cloud has a 0.75% market share in comparison to Oracle CX’s 0.06%. Since it has a better market share coverage, Salesforce Service Cloud holds the 15th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Oracle CX holds the 66th spot.

How many customers are acquired by Salesforce Service Cloud and Oracle CX in the Customer Experience segment?

Salesforce Service Cloud has 8863 customers and Oracle CX has 739 customers in the Customer Experience segment. Salesforce Service Cloud has 8124 more customers than Oracle CX in this category.

What are the countries in which Salesforce Service Cloud and Oracle CX has more customers?

Salesforce Service Cloud has more customers in United States Uruguay Australia .
Oracle CX has more customers in United States Uruguay India .

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