Catogories where Salesforce Service Cloud and Freshworks compete


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8816

Salesforce Service Cloud

4632

Freshworks

Current Customers

Comparing the customer bases of Salesforce Service Cloud and Freshworks, we can see that Salesforce Service Cloud has 8816 customers, while Freshworks has 4632 customers.

0.75%

Salesforce Service Cloud

0.40%

Freshworks

Market Share

Salesforce Service Cloud has a 0.75% market share in the Customer Experience category, while Freshworks has a 0.40% market share in the same space.

Salesforce Service Cloud

15 th

Freshworks

23 rd

Category Ranking

In the Customer Experience category, with 8816 customers Salesforce Service Cloud stands at 15th place by ranking, while Freshworks with 4632 customers, is at the 23rd place.

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Compare Salesforce Service Cloud vs Freshworks customers by industry

Comparing Salesforce Service Cloud and Freshworks customers by industry, we can see that Salesforce Service Cloud has more customers from the Salesforce Crm Technology industries, while Freshworks has more customers in Salesforce Crm Technology industries.

Industry Salesforce Service Cloud Customers Freshworks Customers
Salesforce 278 13
Crm 275 50
Technology 224 100
Consulting 170 36
Retail 167 65
Marketing 161 83
Cloud Computing 160 28
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Compare Salesforce Service Cloud vs Freshworks customers by geography

Comparing Salesforce Service Cloud and Freshworks customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Venezuela United Kingdom , while Freshworks has more customers in United States Zimbabwe United Kingdom .

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Compare Salesforce Service Cloud and Freshworks with other technologies

Compare technologies in Customer Experience with Salesforce Service Cloud and Freshworks on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and Freshworks compete against each other?

Salesforce Service Cloud and Freshworks compete against each other in the Contact Center Customer Experience Knowledge Management Customer Engagement Customer Support .

How does the market share of Salesforce Service Cloud and Freshworks compare in the Customer Experience market?

In the Customer Experience market, Salesforce Service Cloud has a 0.75% market share in comparison to Freshworks’s 0.40%. Since it has a better market share coverage, Salesforce Service Cloud holds the 15th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Freshworks holds the 23rd spot.

How many customers are acquired by Salesforce Service Cloud and Freshworks in the Customer Experience segment?

Salesforce Service Cloud has 8816 customers and Freshworks has 4632 customers in the Customer Experience segment. Salesforce Service Cloud has 4184 more customers than Freshworks in this category.

What are the countries in which Salesforce Service Cloud and Freshworks has more customers?

Salesforce Service Cloud has more customers in United States Venezuela United Kingdom .
Freshworks has more customers in United States Zimbabwe United Kingdom .

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