Catogories where Salesforce Service Cloud and Backbase compete


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8816

Salesforce Service Cloud

274

Backbase

Current Customers

Comparing the customer bases of Salesforce Service Cloud and Backbase, we can see that Salesforce Service Cloud has 8816 customers, while Backbase has 274 customers.

0.75%

Salesforce Service Cloud

0.02%

Backbase

Market Share

Salesforce Service Cloud has a 0.75% market share in the Customer Experience category, while Backbase has a 0.02% market share in the same space.

Salesforce Service Cloud

15 th

Backbase

92 nd

Category Ranking

In the Customer Experience category, with 8816 customers Salesforce Service Cloud stands at 15th place by ranking, while Backbase with 274 customers, is at the 92nd place.

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Compare Salesforce Service Cloud vs Backbase customers by industry

Comparing Salesforce Service Cloud and Backbase customers by industry, we can see that Salesforce Service Cloud has more customers from the Crm Technology Consulting industries, while Backbase has more customers in Crm Technology Consulting industries.

Industry Salesforce Service Cloud Customers Backbase Customers
Crm 275 2
Technology 224 10
Consulting 170 3
Retail 167 2
Marketing 161 13
Cloud Computing 160 3
Digital Transformation 153 6
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Compare Salesforce Service Cloud vs Backbase customers by geography

Comparing Salesforce Service Cloud and Backbase customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Venezuela United Kingdom , while Backbase has more customers in United States Vietnam Netherlands .

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Compare Salesforce Service Cloud and Backbase with other technologies

Compare technologies in Customer Experience with Salesforce Service Cloud and Backbase on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and Backbase compete against each other?

Salesforce Service Cloud and Backbase compete against each other in the Customer Experience Contact Center Customer Engagement Customer Support Services Instant Messaging And Chat .

How does the market share of Salesforce Service Cloud and Backbase compare in the Customer Experience market?

In the Customer Experience market, Salesforce Service Cloud has a 0.75% market share in comparison to Backbase’s 0.02%. Since it has a better market share coverage, Salesforce Service Cloud holds the 15th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Backbase holds the 92nd spot.

How many customers are acquired by Salesforce Service Cloud and Backbase in the Customer Experience segment?

Salesforce Service Cloud has 8816 customers and Backbase has 274 customers in the Customer Experience segment. Salesforce Service Cloud has 8542 more customers than Backbase in this category.

What are the countries in which Salesforce Service Cloud and Backbase has more customers?

Salesforce Service Cloud has more customers in United States Venezuela United Kingdom .
Backbase has more customers in United States Vietnam Netherlands .

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