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Technographics / Customer Experience / LivePerson
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Last updated : Jan 18 2023

LivePerson

Yes, I use this too
No, I don't use this

LivePerson is a platform that allows businesses to meet their customers on their preferred channels. Manage conversions on their website, SMS, FB Messenger, Apple Business Chat, and WhatsApp at scale!.... Read more

  • Customer Experience

Market Share of LivePerson

  • Current Customer The number of companies that currently use LivePerson
  • 4984
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Experience category.
  • 0.79%
  • Websites Added The number of companies that have started using LivePerson in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using LivePerson in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of LivePerson

The top three of LivePerson’s competitors in the Customer Experience category are Zendesk with 24.79%, Trustpilot with 10.79%, Adobe Marketing Cloud with 6.84% market share.

Technology Domains Market Share Versus page
Zendesk 156749 24.79% LivePerson vs Zendesk
Trustpilot 68213 10.79% LivePerson vs Trustpilot
Adobe Marketing Cloud 43229 6.84% LivePerson vs Adobe Marketing Cloud
Intercom 42429 6.71% LivePerson vs Intercom
Freshworks 22640 3.58% LivePerson vs Freshworks
Campaign Monitor 21328 3.37% LivePerson vs Campaign Monitor
Qualtrics 20234 3.20% LivePerson vs Qualtrics
Podium 17973 2.84% LivePerson vs Podium
Yotpo 15140 2.39% LivePerson vs Yotpo
Zoho CRM 14341 2.27% LivePerson vs Zoho CRM
Qualtrics Research Core 13047 2.06% LivePerson vs Qualtrics Research Core
OneAll 12804 2.03% LivePerson vs OneAll
Smile.io 11043 1.75% LivePerson vs Smile.io
Smartlook 10846 1.72% LivePerson vs Smartlook
Salesforce Service Cloud 9998 1.58% LivePerson vs Salesforce Service Cloud
Sitecore 9541 1.51% LivePerson vs Sitecore
Pipedrive 9101 1.44% LivePerson vs Pipedrive
Pendo 8975 1.42% LivePerson vs Pendo
Zoho CRM Plus 7311 1.16% LivePerson vs Zoho CRM Plus
LiveAgent 6917 1.09% LivePerson vs LiveAgent

    Popular Comparisons

    Top Competitors and Alternatives of LivePerson

    The top three of LivePerson’s competitors in the Customer Experience category are Zendesk with 24.79%, Trustpilot with 10.79%, Adobe Marketing Cloud with 6.84% market share.

    LivePerson vs Zendesk
    LivePerson vs Trustpilot
    LivePerson vs Adobe Marketing Cloud
    LivePerson vs Intercom
    LivePerson vs Freshworks
    LivePerson vs Campaign Monitor
    LivePerson vs Qualtrics
    LivePerson vs Podium
    Technology Stack Analysis

    Compare Tech Stack of LivePerson and Its Competitors

    Get the list of top 5 common technologies used by LivePerson and its competitors.

    Get Free Report

    Customers of LivePerson

    Around the world in 2023, over 3266 companies have started using LivePerson as Customer Experience tool.

    Customers Employee Range City Region Country Social Links
    State Of Maine 10,000+ Augusta Maine United States
    Bupa 10,000+ London England United Kingdom
    Sanford Health 10,000+ Sioux Falls South Dakota United States
    Virgin Media 10,000+ Hook England United Kingdom
    Sanford Aberdeen Medical Center 10,000+ Aberdeen South Dakota United States
    Computershare 10,000+ Abbotsford Victoria Australia
    Banco Santander SA 10,000+ Boadilla Del Monte Madrid Spain
    Electrolux 10,000+ Charlotte North Carolina United States
    Ricoh 10,000+ Malvern Pennsylvania United States
    Sprint 10,000+ Overland Park Kansas United States

    Find which LivePerson customers are ready to buy from you by using Slintel's buying intent score.

    Know More

    LivePerson Customers by Industry

    The three top industries that use LivePerson for Customer Experience are Marketing (53), Financial Services (46), Banking (45).

    LivePerson Customers by Employee Count

    The majority of LivePerson’s customers for the customer-experience category fall in the company size of 0 - 9 employees (1624 companies), 20 - 49 employees (986 companies), 100 - 249 employees (566 companies).

    LivePerson Customers by Geography

    The top three geographies of LivePerson for customer-experience are the United States with 3643(73.09%), United Kingdom with 388(7.78%), Canada with 170(3.41%) customers respectively.

    Employees of LivePerson

    Download Slintel’s Chrome Extension to get verified contact data of LivePerson employees.

    Install Now

    Also see other Products/Services by LivePerson in:

    • Customer Experience
    • Live Chat
    • Instant Messaging And Chat
    • Customer Engagement
    • Communication

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top LivePerson competitors?

    LivePerson’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Adobe Marketing Cloud. You can view a full list of LivePerson competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of LivePerson and 40,000 other technologies on the internet.You can also compare LivePerson and its feature with top competitors here : LivePerson vs Zendesk LivePerson vs Trustpilot LivePerson vs Adobe Marketing Cloud .

    What is LivePerson customer distribution based on company size?

    The majority of LivePerson’s customers for the customer-experience category fall in the company size of 0 - 9 employees (1624 companies), 20 - 49 employees (986 companies), 100 - 249 employees (566 companies). You can view a distribution chart of LivePerson customers by company size here.

    What is LivePerson market share in the customer-experience?

    LivePerson has market share of 0.79% in customer-experience market. LivePerson competes with 251 competitor tools in customer-experience category. The top alternatives for LivePerson customer-experience tool are Zendesk with 24.79%, Trustpilot with 10.79%, Adobe Marketing Cloud with 6.84% market share.

    What are the top industries that use LivePerson?

    Top industries that use LivePerson for customer-experience are Marketing (53), Financial Services (46), Banking (45).

    What are the top countries that use LivePerson?

    Around the world in 2023, over 3266 companies have started using LivePerson as customer-experience tool. Companies using LivePerson for customer-experience are majorly from United States with 3643 customers. 73.09% of LivePerson customers are from the United States. Other top countries using LivePerson are United Kingdom and Canada with 388(7.78%) and 170(3.41%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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