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56591

Intercom

2385

Medallia

Current Customers

Comparing the customer bases of Intercom and Medallia, we can see that Intercom has 56591 customers, while Medallia has 2385 customers.

4.63%

Intercom

0.20%

Medallia

Market Share

Intercom has a 4.63% market share in the Customer Experience category, while Medallia has a 0.20% market share in the same space.

Intercom

5 th

Medallia

33 rd

Category Ranking

In the Customer Experience category, with 56591 customers Intercom stands at 5th place by ranking, while Medallia with 2385 customers, is at the 33rd place.

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Compare Intercom vs Medallia customers by industry

Comparing Intercom and Medallia customers by industry, we can see that Intercom has more customers from the SaaS Marketing Technology industries, while Medallia has more customers in SaaS Marketing Technology industries.

Industry Intercom Customers Medallia Customers
SaaS 774 17
Marketing 574 25
Technology 567 17
Software 470 12
Artificial Intelligence 388 7
Machine Learning 373 7
Digital Marketing 346 22
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Compare Intercom vs Medallia customers by geography

Comparing Intercom and Medallia customers based on their geographic location, we can see that Intercom has more customers in United States Belarus Canada , while Medallia has more customers in United States Belarus Canada .

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Compare Intercom and Medallia with other technologies

Compare technologies in Customer Experience with Intercom and Medallia on the basis of market share, customers and industry

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FAQs

What are the different markets in which Intercom and Medallia compete against each other?

Intercom and Medallia compete against each other in the Customer Experience Communication Customer Engagement Customer Loyalty Instant Messaging & Chat .

How does the market share of Intercom and Medallia compare in the Customer Experience market?

In the Customer Experience market, Intercom has a 4.63% market share in comparison to Medallia’s 0.20%. Since it has a better market share coverage, Intercom holds the 5th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Medallia holds the 33rd spot.

How many customers are acquired by Intercom and Medallia in the Customer Experience segment?

Intercom has 56591 customers and Medallia has 2385 customers in the Customer Experience segment. Intercom has 54206 more customers than Medallia in this category.

What are the countries in which Intercom and Medallia has more customers?

Intercom has more customers in United States Belarus Canada .
Medallia has more customers in United States Belarus Canada .

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