Comparing the customer bases of Intercom and Genesys we can see that Intercom has 56034 customers, while Genesys has 6801 customers. In the Customer Experience category, with 56034 customers Intercom stands at 4th place by ranking, while Genesys with 6801 customers, is at the 21st place.
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Comparing Intercom and Genesys customers based on their geographic location, we can see that Intercom has more customers in United States United Kingdom Canada , while Genesys has more customers in United States United Kingdom Australia .
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Intercom and Genesys compete against each other in the Communication Customer Experience Contact Center Customer Engagement Instant Messaging And Chat .
In the Customer Experience market, Intercom has a 6.72% market share in comparison to Genesys’s 0.82%. Since it has a better market share coverage, Intercom holds the 4th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Genesys holds the 21st spot.
Intercom has 56034 customers and Genesys has 6801 customers in the Customer Experience segment. Intercom has 49233 more customers than Genesys in this category.
Intercom has more customers in
Genesys has more customers in United States United Kingdom Australia .
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