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43921

Intercom

5303

Freshworks

Current Customers

Comparing the customer bases of Intercom and Freshworks, we can see that Intercom has 43921 customers, while Freshworks has 5303 customers.

4.62%

Intercom

0.56%

Freshworks

Market Share

Intercom has a 4.62% market share in the Customer Experience category, while Freshworks has a 0.56% market share in the same space.

Intercom

5 th

Freshworks

16 th

Category Ranking

In the Customer Experience category, with 43921 customers Intercom stands at 5th place by ranking, while Freshworks with 5303 customers, is at the 16th place.

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Compare Intercom vs Freshworks customers by industry

Comparing Intercom and Freshworks customers by industry, we can see that Intercom has more customers from the SaaS Marketing Technology industries, while Freshworks has more customers in SaaS Marketing Technology industries.

Industry Intercom Customers Freshworks Customers
SaaS 679 85
Marketing 471 63
Technology 466 67
Software 408 65
Artificial Intelligence 329 52
Machine Learning 319 43
Digital Marketing 286 46
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Compare Intercom vs Freshworks customers by geography

Comparing Intercom and Freshworks customers based on their geographic location, we can see that Intercom has more customers in United States Lebanon Canada , while Freshworks has more customers in United States Lebanon Canada .

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Compare Intercom and Freshworks with other technologies

Compare technologies in Customer Experience with Intercom and Freshworks on the basis of market share, customers and industry

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FAQs

What are the different markets in which Intercom and Freshworks compete against each other?

Intercom and Freshworks compete against each other in the Customer Experience Communication Contact Center Customer Engagement Instant Messaging & Chat .

How does the market share of Intercom and Freshworks compare in the Customer Experience market?

In the Customer Experience market, Intercom has a 4.62% market share in comparison to Freshworks’s 0.56%. Since it has a better market share coverage, Intercom holds the 5th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Freshworks holds the 16th spot.

How many customers are acquired by Intercom and Freshworks in the Customer Experience segment?

Intercom has 43921 customers and Freshworks has 5303 customers in the Customer Experience segment. Intercom has 38618 more customers than Freshworks in this category.

What are the countries in which Intercom and Freshworks has more customers?

Intercom has more customers in United States Lebanon Canada .
Freshworks has more customers in United States Lebanon Canada .

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