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56509

Intercom

232

Backbase

Current Customers

Comparing the customer bases of Intercom and Backbase, we can see that Intercom has 56509 customers, while Backbase has 232 customers.

4.33%

Intercom

0.02%

Backbase

Market Share

Intercom has a 4.33% market share in the Customer Experience category, while Backbase has a 0.02% market share in the same space.

Intercom

6 th

Backbase

95 th

Category Ranking

In the Customer Experience category, with 56509 customers Intercom stands at 6th place by ranking, while Backbase with 232 customers, is at the 95th place.

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Compare Intercom vs Backbase customers by industry

Comparing Intercom and Backbase customers by industry, we can see that Intercom has more customers from the SaaS Marketing Technology industries, while Backbase has more customers in SaaS Marketing Technology industries.

Industry Intercom Customers Backbase Customers
SaaS 773 1
Marketing 571 5
Technology 566 2
Software 470 1
Artificial Intelligence 387 1
Machine Learning 373 1
Digital Marketing 346 2
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Compare Intercom vs Backbase customers by geography

Comparing Intercom and Backbase customers based on their geographic location, we can see that Intercom has more customers in United States Belarus Canada , while Backbase has more customers in United States Belarus Canada .

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Compare Intercom and Backbase with other technologies

Compare technologies in Customer Experience with Intercom and Backbase on the basis of market share, customers and industry

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FAQs

What are the different markets in which Intercom and Backbase compete against each other?

Intercom and Backbase compete against each other in the Customer Experience Communication Customer Engagement Instant Messaging & Chat Live Chat .

How does the market share of Intercom and Backbase compare in the Customer Experience market?

In the Customer Experience market, Intercom has a 4.33% market share in comparison to Backbase’s 0.02%. Since it has a better market share coverage, Intercom holds the 6th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Backbase holds the 95th spot.

How many customers are acquired by Intercom and Backbase in the Customer Experience segment?

Intercom has 56509 customers and Backbase has 232 customers in the Customer Experience segment. Intercom has 56277 more customers than Backbase in this category.

What are the countries in which Intercom and Backbase has more customers?

Intercom has more customers in United States Belarus Canada .
Backbase has more customers in United States Belarus Canada .

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