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5303

Freshworks

1232

Medallia

Current Customers

Comparing the customer bases of Freshworks and Medallia, we can see that Freshworks has 5303 customers, while Medallia has 1232 customers.

0.56%

Freshworks

0.13%

Medallia

Market Share

Freshworks has a 0.56% market share in the Customer Experience category, while Medallia has a 0.13% market share in the same space.

Freshworks

16 th

Medallia

41 st

Category Ranking

In the Customer Experience category, with 5303 customers Freshworks stands at 16th place by ranking, while Medallia with 1232 customers, is at the 41st place.

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Compare Freshworks vs Medallia customers by industry

Comparing Freshworks and Medallia customers by industry, we can see that Freshworks has more customers from the SaaS Technology Software industries, while Medallia has more customers in SaaS Technology Software industries.

Industry Freshworks Customers Medallia Customers
SaaS 85 11
Technology 67 11
Software 65 9
Marketing 63 20
CRM 59 10
Artificial Intelligence 52 4
Analytics 47 15
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Compare Freshworks vs Medallia customers by geography

Comparing Freshworks and Medallia customers based on their geographic location, we can see that Freshworks has more customers in United States Ukraine India , while Medallia has more customers in United States Ukraine India .

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Compare Freshworks and Medallia with other technologies

Compare technologies in Customer Experience with Freshworks and Medallia on the basis of market share, customers and industry

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FAQs

What are the different markets in which Freshworks and Medallia compete against each other?

Freshworks and Medallia compete against each other in the Customer Experience Contact Center Customer Loyalty Knowledge Management Project Collaboration .

How does the market share of Freshworks and Medallia compare in the Customer Experience market?

In the Customer Experience market, Freshworks has a 0.56% market share in comparison to Medallia’s 0.13%. Since it has a better market share coverage, Freshworks holds the 16th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Medallia holds the 41st spot.

How many customers are acquired by Freshworks and Medallia in the Customer Experience segment?

Freshworks has 5303 customers and Medallia has 1232 customers in the Customer Experience segment. Freshworks has 4071 more customers than Medallia in this category.

What are the countries in which Freshworks and Medallia has more customers?

Freshworks has more customers in United States Ukraine India .
Medallia has more customers in United States Ukraine India .

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