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5222

Freshworks

2599

Kayako

Current Customers

Comparing the customer bases of Freshworks and Kayako, we can see that Freshworks has 5222 customers, while Kayako has 2599 customers.

0.54%

Freshworks

0.27%

Kayako

Market Share

Freshworks has a 0.54% market share in the Customer Experience category, while Kayako has a 0.27% market share in the same space.

Freshworks

17 th

Kayako

27 th

Category Ranking

In the Customer Experience category, with 5222 customers Freshworks stands at 17th place by ranking, while Kayako with 2599 customers, is at the 27th place.

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Compare Freshworks vs Kayako customers by industry

Comparing Freshworks and Kayako customers by industry, we can see that Freshworks has more customers from the SaaS Technology Software industries, while Kayako has more customers in SaaS Technology Software industries.

Industry Freshworks Customers Kayako Customers
SaaS 80 26
Technology 66 22
Software 64 9
Marketing 63 24
CRM 56 14
Artificial Intelligence 50 13
Digital Marketing 46 16
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Compare Freshworks vs Kayako customers by geography

Comparing Freshworks and Kayako customers based on their geographic location, we can see that Freshworks has more customers in United States Japan India , while Kayako has more customers in United States Japan India .

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Compare Freshworks and Kayako with other technologies

Compare technologies in Customer Experience with Freshworks and Kayako on the basis of market share, customers and industry

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FAQs

What are the different markets in which Freshworks and Kayako compete against each other?

Freshworks and Kayako compete against each other in the Customer Experience Contact Center Customer Support Helpdesk Tools Instant Messaging & Chat .

How does the market share of Freshworks and Kayako compare in the Customer Experience market?

In the Customer Experience market, Freshworks has a 0.54% market share in comparison to Kayako’s 0.27%. Since it has a better market share coverage, Freshworks holds the 17th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while Kayako holds the 27th spot.

How many customers are acquired by Freshworks and Kayako in the Customer Experience segment?

Freshworks has 5222 customers and Kayako has 2599 customers in the Customer Experience segment. Freshworks has 2623 more customers than Kayako in this category.

What are the countries in which Freshworks and Kayako has more customers?

Freshworks has more customers in United States Japan India .
Kayako has more customers in United States Japan India .

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