Catogories where Freshworks and KANA Express compete


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5222

Freshworks

5124

KANA Express

Current Customers

Comparing the customer bases of Freshworks and KANA Express, we can see that Freshworks has 5222 customers, while KANA Express has 5124 customers.

0.54%

Freshworks

0.53%

KANA Express

Market Share

Freshworks has a 0.54% market share in the Customer Experience category, while KANA Express has a 0.53% market share in the same space.

Freshworks

17 th

KANA Express

19 th

Category Ranking

In the Customer Experience category, with 5222 customers Freshworks stands at 17th place by ranking, while KANA Express with 5124 customers, is at the 19th place.

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Compare Freshworks vs KANA Express customers by industry

Comparing Freshworks and KANA Express customers by industry, we can see that Freshworks has more customers from the SaaS Technology Software industries, while KANA Express has more customers in SaaS Technology Software industries.

Industry Freshworks Customers KANA Express Customers
SaaS 80 14
Technology 66 9
Software 64 11
Marketing 63 39
CRM 56 12
Artificial Intelligence 50 16
Digital Marketing 46 21
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Compare Freshworks vs KANA Express customers by geography

Comparing Freshworks and KANA Express customers based on their geographic location, we can see that Freshworks has more customers in United States Japan India , while KANA Express has more customers in United States Japan India .

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Compare Freshworks and KANA Express with other technologies

Compare technologies in Customer Experience with Freshworks and KANA Express on the basis of market share, customers and industry

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FAQs

What are the different markets in which Freshworks and KANA Express compete against each other?

Freshworks and KANA Express compete against each other in the Customer Experience Knowledge Management Contact Center Customer Support Email Management .

How does the market share of Freshworks and KANA Express compare in the Customer Experience market?

In the Customer Experience market, Freshworks has a 0.54% market share in comparison to KANA Express’s 0.53%. Since it has a better market share coverage, Freshworks holds the 17th spot in Slintel’s Market Share Ranking Index for the Customer Experience category, while KANA Express holds the 19th spot.

How many customers are acquired by Freshworks and KANA Express in the Customer Experience segment?

Freshworks has 5222 customers and KANA Express has 5124 customers in the Customer Experience segment. Freshworks has 98 more customers than KANA Express in this category.

What are the countries in which Freshworks and KANA Express has more customers?

Freshworks has more customers in United States Japan India .
KANA Express has more customers in United States Japan India .

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