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About Freshworks
Discover Freshworks Customer Experience tool - Top alternatives, customer information and buyer intent data. Compare Freshworks with the biggest competitors in the Customer Experience market like Wix Answers Zendesk etc.
CURRENT CUSTOMERS The number of companies that currently use Freshworks
4623
MARKET SHARE Indicates the percentage of market accounted for by this technology in the Customer Experience category.
0.39%
WEBSITES DROPPED The number of companies that have stopped using Freshworks in the past month.
202
Want more insights on Freshworks's customers, market share, and contract renewals?
Companies Using Freshworks
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Compare Freshworks With Its Top Competitors.
Top Alternatives & Competitors of Freshworks
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Freshworks Customers by Employee Count
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Freshworks Customers by Industry
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Freshworks Customers by Country
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Who are the top Freshworks competitors?
Freshworks’s Top competitors in the customer-experience category are Wix Answers Zendesk Adobe Marketing Cloud. You can view a full list of Freshworks competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors. of Freshworks and 40,000 other technologies on the internet.You can also compare Freshworks and its feature with top competitors here : Freshworks vs Wix Answers Freshworks vs Zendesk Freshworks vs Adobe Marketing Cloud .
What is Freshworks customer distribution based on company size?
Majority of Freshworks’s customers for the customer-experience category fall in the company size of 11-50 employees (1294 companies) 1-10 employees (1151 companies) 51-200 employees (760 companies) . You can view a distribution chart of Freshworks customers by company size here.
What is Freshworks market share in the customer-experience?
Freshworks has market share of 0.39% in customer-experience market. Freshworks competes with 247 competitor tools in customer-experience category. Top alternatives for Freshworks customer-experience tool are Wix Answers with 33.23% Zendesk with 11.76% Adobe Marketing Cloud with 10.40% market share.
What are the top industries that use Freshworks?
Top industries that use Freshworks for customer-experience are Technology (101) Marketing (77) Saas (75) . Freshworks is also used in 5 other categories like Knowledge Management Project Collaboration Customer Experience Contact Center etc.
What are the top countries that use Freshworks?
Around the world in 2021, over 4038 companies have started using Freshworks as customer-experience tool. Companies using Freshworks for customer-experience are majorly from United States with 1466 customers. 36.32% of Freshworks customers are from the United States. Other top countries using Freshworks are United Kingdom India with 433(10.73%) 309(7.66%) customers respectively.