Technographics / Customer Experience

Customer Experience

Gain market share and customer base information about the top Customer Experience software

TECHNOLOGIES

223

TECHNOLOGIES

COMPANIES

771734

COMPANIES

MOVEMENTS

2918

MOVEMENTS

TOP 5 TECHNOLOGIES

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Market Share for Top Customer Experience Technologies

Analyze the market share of popular Customer Experience technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Wix Answers 455218 58.99
2 Trustpilot 84648 10.97
3 Intercom 33825 4.38
4 Layer Customer Conversation Platform 25431 3.30
5 Qualtrics 16774 2.17
6 Yotpo 15652 2.03
7 Freshdesk 15116 1.96
8 Feefo 8465 1.10
9 Gigya 7639 0.99
10 Bazaarvoice 7127 0.92
11 Podium 6843 0.89
12 Zoho CRM Plus 6515 0.84
13 Zoho CRM 6377 0.83
14 Pipedrive 3871 0.50
15 Usabilla 3863 0.50
16 KANA Express 3366 0.44
17 Campaign Monitor 3343 0.43
18 OneAll 3304 0.43
19 Sitecore 2686 0.35
20 PowerReviews 2669 0.35
21 LiveAgent 2422 0.31
22 Yieldify 2408 0.31
23 Kayako 2330 0.30
24 Groove 2329 0.30
25 RumbleTalk 2259 0.29
26 Nebula CX by Kampyle 2204 0.29
27 Smartlook 2011 0.26
28 ClickTale 1995 0.26
29 Adobe Marketing Cloud 1804 0.23
30 Zoho Desk 1653 0.21
31 Woobox 1621 0.21
32 Webtrekk 1522 0.20
33 CallPage 1474 0.19
34 Reevoo 1375 0.18
35 Pendo 1280 0.17
36 ForeSee 1271 0.16
37 WalkMe 1189 0.15
38 Survicate 1005 0.13
39 OpinionLab 995 0.13
40 WebEngage 964 0.12
41 UserTesting 903 0.12
42 iZooto 902 0.12
43 FiveStars 901 0.12
44 GetFeedback 839 0.11
45 Genesys 798 0.10
46 ReferralCandy 791 0.10
47 LoginRadius 784 0.10
48 Qualtrics Research Core 714 0.09
49 Oracle Service Cloud 664 0.09
50 TINT 661 0.09
51 Medallia 634 0.08
52 Antavo 565 0.07
53 Barilliance 561 0.07
54 Confirmit 544 0.07
55 Five9 528 0.07
56 Zendesk 497 0.06
57 HelpCrunch 482 0.06
58 QuantumMetric 479 0.06
59 UJET 470 0.06
60 NiceJob 402 0.05
61 Smile.io 382 0.05
62 Antlere 368 0.05
63 HiConversion 360 0.05
64 Nextiva 337 0.04
65 InMoment 314 0.04
66 Qhub 313 0.04
67 Pisano 311 0.04
68 DecibelInsight 301 0.04
69 Practice Ignition 289 0.04
70 ReviewTrackers 286 0.04
71 Pluck 281 0.04
72 Sharpen 260 0.03
73 Comarch Loyalty Management 239 0.03
74 Perkville 234 0.03
75 KnowledgeOwl 230 0.03
76 Cloudrexx 228 0.03
77 Bookafy 226 0.03
78 Market Force Information 219 0.03
79 KeySurvey 216 0.03
80 MaritzCX 213 0.03
81 Zoomph 210 0.03
82 Backbase 191 0.02
83 Honestly 184 0.02
84 DeskDirector 164 0.02
85 Conversocial 155 0.02
86 iperceptions 149 0.02
87 Whisbi 138 0.02
88 Now Interact 138 0.02
89 Apptentive 137 0.02
90 Satmetrix 133 0.02
91 Totango 132 0.02
92 Bright Pattern 121 0.02
93 Belly 117 0.02
94 Picnic 115 0.01
95 TeleTech 107 0.01
96 Oracle CX 107 0.01
97 Nicereply 106 0.01
98 Appirio 105 0.01
99 Akio 102 0.01
100 TapMango 101 0.01
101 Abacus Webvision Cloud 99 0.01
102 Clarabridge CX Suite 98 0.01
103 Talisma 94 0.01
104 Kubra 94 0.01
105 Whatfix 92 0.01
106 Yonyx 91 0.01
107 Salesforce Service Cloud 88 0.01
108 amoCRM 84 0.01
109 Survey Analytics 82 0.01
110 Talkus 80 0.01
111 ResponseTek 80 0.01
112 Emolytics 78 0.01
113 SeeVolution 71 0.01
114 SendX 67 0.01
115 Pointillist 64 0.01
116 Moxtra 63 0.01
117 Kustomer 62 0.01
118 AskNicely 60 0.01
119 ChurnZero 58 0.01
120 ProProfs Survey Maker 58 0.01
121 Rant & Rave 55 0.01
122 Shipup 55 0.01
123 Zingle 54 0.01
124 Client Heartbeat 54 0.01
125 Toonimo 51 0.01
126 CustomerGauge 49 0.01
127 Vocalcom 49 0.01
128 Vocoll 45 0.01
129 Starred 44 0.01
130 UXPressia 44 0.01
131 Retently NPS 44 0.01
132 Engagor 43 0.01
133 SurveySparrow 42 0.01
134 Thought Industries 42 0.01
135 Feedbackly 42 0.01
136 Userbrain 41 0.01
137 Interakt 41 0.01
138 Cayzu 38 0.00
139 Impel 35 0.00
140 UserReplay 34 0.00
141 Hippo Video 33 0.00
142 CrazyCall 32 0.00
143 FuseDesk 32 0.00
144 CloudCherry 32 0.00
145 CXGroup 31 0.00
146 Grade.us 28 0.00
147 MySurveyLab 27 0.00
148 Salesmachine 26 0.00
149 Dovetail 26 0.00
150 CMNTY 25 0.00
151 Intouch Insight 25 0.00
152 Mvix Digital Signage 23 0.00
153 Reputology 22 0.00
154 Zenloop 22 0.00
155 UserRules 21 0.00
156 Iridize 20 0.00
157 eDigitalResearch (Maru EDR) 20 0.00
158 Genesys PureCloud 19 0.00
159 IBM Watson Customer Experience Analytics 19 0.00
160 3CLogic 18 0.00
161 WorkOutLoud Community Platform 18 0.00
162 ThoughtBuzz 17 0.00
163 Slapfive 17 0.00
164 oorjit 17 0.00
165 Chattermill 17 0.00
166 INDE Broadcast AR 16 0.00
167 SurveyExpression 16 0.00
168 AskingPoint 16 0.00
169 Katabat 15 0.00
170 SimpleFeedback 15 0.00
171 Logicalware 15 0.00
172 Collect.chat 14 0.00
173 Scorebuddy 13 0.00
174 UXprobe 13 0.00
175 ProcedureFlow 12 0.00
176 PeopleMetrics 12 0.00
177 TeamSalesAgent 12 0.00
178 erxes Inc 11 0.00
179 Planhat 11 0.00
180 Touchpoint Dashboard 11 0.00
181 Gotcha 10 0.00
182 Mi4biz 10 0.00
183 Bluestone PIM 10 0.00
184 Falcon.io 9 0.00
185 RenegadeWorks 9 0.00
186 NICE CXone 9 0.00
187 BEYABLE 8 0.00
188 Survey Galaxy 7 0.00
189 FUEL CYCLE by Passenger 7 0.00
190 Amdocs Omni-Channel Customer Management 7 0.00
191 LivePerson 6 0.00
192 Nextpond 6 0.00
193 Clarabridge 6 0.00
194 Promoter Ninja 6 0.00
195 InviteManager 6 0.00
196 IBM Tealeaf 6 0.00
197 Retreaver 6 0.00
198 Survtapp 5 0.00
199 SuiteCX 5 0.00
200 Bugwolf 4 0.00
201 ATryBox 4 0.00
202 VenueLytics 4 0.00
203 ITSM 365 4 0.00
204 ServiceDock 4 0.00
205 Thanx Media 4 0.00
206 IBM Digital Experience Manager 4 0.00
207 JumpSeat 3 0.00
208 Acromobile 3 0.00
209 Testimonial Monkey 3 0.00
210 SnapSolv 3 0.00
211 Survaider 3 0.00
212 Stella Connect 3 0.00
213 ReviewSpreader 2 0.00
214 Guideblocks 2 0.00
215 Ezeassist 2 0.00
216 OXON 2 0.00
217 cliizii 1 0.00
218 ShowHows 1 0.00
219 Temper.io 1 0.00
220 Pitney Bowes EngageOne Video 1 0.00
221 Lily Enterprise 1 0.00
222 Dazzmobile 1 0.00
223 M|Communication 1 0.00

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