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Home Home breadcrumbs arrow Technographics breadcrumbs arrow Customer Experience

Customer Experience

Gain market share and customer base information about the top Customer Experience software

TECHNOLOGIES

245

TECHNOLOGIES

COMPANIES

729878

COMPANIES

MOVEMENTS

1954

MOVEMENTS

TOP 5 TECHNOLOGIES

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Market Share for Top Customer Experience Technologies

Analyze the market share of popular Customer Experience technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Wix Answers 360560 49.40
2 Trustpilot 83771 11.48
3 Zendesk 43732 5.99
4 Adobe Marketing Cloud 34695 4.75
5 Intercom 32371 4.44
6 Layer Customer Conversation Platform 19352 2.65
7 Yotpo 15274 2.09
8 Qualtrics 8864 1.21
9 Podium 8620 1.18
10 Smile.io 7085 0.97
11 Zoho CRM 6064 0.83
12 Zoho CRM Plus 5708 0.78
13 Bazaarvoice 5317 0.73
14 Freshworks 4878 0.67
15 Groove 4843 0.66
16 Genesys 4783 0.66
17 Sitecore 4288 0.59
18 Pipedrive 4239 0.58
19 Feefo 3976 0.54
20 Sharpen 3554 0.49
21 Gigya 3387 0.46
22 OneAll 2492 0.34
23 PowerReviews 2264 0.31
24 Campaign Monitor 2261 0.31
25 iperceptions 2205 0.30
26 Kayako 2138 0.29
27 Salesforce Service Cloud 1999 0.27
28 Yieldify 1993 0.27
29 KANA Express 1921 0.26
30 LiveAgent 1756 0.24
31 RumbleTalk 1693 0.23
32 Qualtrics Research Core 1691 0.23
33 Pendo 1673 0.23
34 Grade.us 1582 0.22
35 Zoho Desk 1499 0.21
36 Nebula CX by Kampyle 1432 0.20
37 Cxense Insight 1331 0.18
38 Usabilla 1289 0.18
39 Adobe Experience Cloud 1239 0.17
40 Five9 1235 0.17
41 Smartlook 1165 0.16
42 WalkMe 1124 0.15
43 Woobox 1077 0.15
44 CallPage 1069 0.15
45 UserTesting 910 0.12
46 Survicate 908 0.12
47 Medallia 887 0.12
48 ClickTale 859 0.12
49 Webtrekk 841 0.12
50 iZooto 786 0.11
51 ReferralCandy 703 0.10
52 ProProfs Survey Maker 689 0.09
53 ProProfs Knowledge Base 689 0.09
54 LivePerson 688 0.09
55 FiveStars 647 0.09
56 WebEngage 633 0.09
57 SAP Hybris Cloud for Customer 612 0.08
58 NiceJob 610 0.08
59 HelpCrunch 594 0.08
60 LoginRadius 520 0.07
61 ForeSee 512 0.07
62 Reevoo 467 0.06
63 OpinionLab 451 0.06
64 Thunderhead.com 429 0.06
65 TINT 378 0.05
66 GetFeedback 378 0.05
67 Oracle CX 370 0.05
68 Genesys PureCloud 328 0.04
69 Antlere 327 0.04
70 Oracle Service Cloud 323 0.04
71 Whatfix 321 0.04
72 Confirmit 321 0.04
73 Method:CRM 275 0.04
74 Practice Ignition 269 0.04
75 Qhub 267 0.04
76 HiConversion 263 0.04
77 Kustomer 261 0.04
78 Bookafy 250 0.03
79 Barilliance 248 0.03
80 elevio 246 0.03
81 TeamSupport.com 228 0.03
82 Satmetrix 222 0.03
83 Whisbi 215 0.03
84 InMoment 205 0.03
85 Nextiva 198 0.03
86 Collect.chat 193 0.03
87 Influitive AdvocateHub 188 0.03
88 ReviewTrackers 187 0.03
89 Pluck 185 0.03
90 Clarabridge 174 0.02
91 QuantumMetric 167 0.02
92 KeySurvey 158 0.02
93 Key Survey 158 0.02
94 Market Force Information 152 0.02
95 Perkville 144 0.02
96 TapMango 140 0.02
97 SurveySparrow 136 0.02
98 DeskDirector 126 0.02
99 Backbase 124 0.02
100 Akio 124 0.02
101 Pisano 121 0.02
102 amoCRM 120 0.02
103 Totango 118 0.02
104 Zoomph 104 0.01
105 Clarabridge CX Suite 99 0.01
106 Nanorep 94 0.01
107 Adobe Experience Platform 94 0.01
108 Cloudrexx 92 0.01
109 Apptentive 90 0.01
110 Shipup 89 0.01
111 Appirio 78 0.01
112 Moxtra 76 0.01
113 Hippo Video 75 0.01
114 DecibelInsight 74 0.01
115 TeleTech 73 0.01
116 NICE CXone 73 0.01
117 Adobe Experience Manager Forms 72 0.01
118 ChurnZero 71 0.01
119 Bright Pattern 68 0.01
120 SendX 66 0.01
121 SAS/ASSIST 65 0.01
122 KnowledgeOwl 64 0.01
123 Belly 64 0.01
124 Kubra 61 0.01
125 Adobe Commerce Cloud 60 0.01
126 Thought Industries 59 0.01
127 MaritzCX 58 0.01
128 Antavo 57 0.01
129 AskNicely 56 0.01
130 Retently NPS 56 0.01
131 ResponseTek 56 0.01
132 Zingle 55 0.01
133 Talkus 55 0.01
134 Conversocial 55 0.01
135 Honestly 53 0.01
136 Nicereply 53 0.01
137 SeeVolution 50 0.01
138 Pointillist 47 0.01
139 Emolytics 47 0.01
140 Talisma 45 0.01
141 Collect Loyalty 44 0.01
142 Vocalcom 44 0.01
143 CustomerGauge 44 0.01
144 Picnic 43 0.01
145 Servion 43 0.01
146 UJET 42 0.01
147 UXPressia 42 0.01
148 Starred 40 0.01
149 Survey Analytics 40 0.01
150 Quiq Messaging 40 0.01
151 Userbrain 40 0.01
152 erxes Inc 37 0.01
153 Abacus Webvision Cloud 36 0.00
154 Yonyx 35 0.00
155 Slapfive 33 0.00
156 FuseDesk 33 0.00
157 MyFeelBack 32 0.00
158 Cayzu 31 0.00
159 Feedbackly 31 0.00
160 Now Interact 30 0.00
161 Oracle Fatwire 30 0.00
162 FoxMetrics 28 0.00
163 Moxie Concierge 27 0.00
164 Mvix Digital Signage 26 0.00
165 Google Trusted Stores 26 0.00
166 ProcedureFlow 25 0.00
167 Intouch Insight 24 0.00
168 Falcon.io 24 0.00
169 Impel 23 0.00
170 Dovetail 23 0.00
171 Toonimo 23 0.00
172 Oracle Real User Experience Insight 22 0.00
173 Stella Connect 21 0.00
174 Client Heartbeat 21 0.00
175 UserReplay 21 0.00
176 Vocoll 21 0.00
177 PeopleMetrics 21 0.00
178 Comarch Loyalty Management 21 0.00
179 Engagor 20 0.00
180 CMNTY 20 0.00
181 CXGroup 19 0.00
182 Interakt 19 0.00
183 Rant & Rave 19 0.00
184 3CLogic 19 0.00
185 UserRules 18 0.00
186 WorkOutLoud Community Platform 17 0.00
187 CrazyCall 17 0.00
188 INDE Broadcast AR 16 0.00
189 VePlatform 16 0.00
190 Reputology 16 0.00
191 Oracle Banking Digital Experience 16 0.00
192 Temper.io 15 0.00
193 Planhat 15 0.00
194 Wright XM 14 0.00
195 UXprobe 13 0.00
196 Katabat 13 0.00
197 oorjit 13 0.00
198 Zonka Feedback 13 0.00
199 MySurveyLab 13 0.00
200 Salesmachine 13 0.00
201 Avaya Business Advocate 12 0.00
202 Logicalware 11 0.00
203 FUEL CYCLE by Passenger 11 0.00
204 SurveyExpression 11 0.00
205 eDigitalResearch (Maru EDR) 11 0.00
206 Iridize 11 0.00
207 Touchpoint Dashboard 10 0.00
208 Bluestone PIM 10 0.00
209 SimpleFeedback 10 0.00
210 Scorebuddy 10 0.00
211 OpenText Communications Center Enterprise (CCE) 10 0.00
212 Experiture 9 0.00
213 Retreaver 9 0.00
214 InviteManager 9 0.00
215 BEYABLE 9 0.00
216 TeamSalesAgent 8 0.00
217 CloudCherry 360 Feedback 8 0.00
218 CloudCherry 8 0.00
219 SightMill 8 0.00
220 AskingPoint 8 0.00
221 Survaider 7 0.00
222 ITSM 365 6 0.00
223 SuiteCX 6 0.00
224 Zenloop 6 0.00
225 Mi4biz 6 0.00
226 Nextpond 5 0.00
227 ATryBox 5 0.00
228 Preferred Patron Loyalty 5 0.00
229 Promoter Ninja 5 0.00
230 ServiceDock 5 0.00
231 OXON 5 0.00
232 Bugwolf 5 0.00
233 Thanx Media 4 0.00
234 IBM Watson Customer Experience Analytics 4 0.00
235 Chattermill 4 0.00
236 IBM Tealeaf 4 0.00
237 Gotcha 4 0.00
238 RenegadeWorks 4 0.00
239 SnapSolv 3 0.00
240 Tour My App 3 0.00
241 VenueLytics 3 0.00
242 Survey Galaxy 3 0.00
243 Acromobile 2 0.00
244 Survtapp 2 0.00
245 Journey Sales 2 0.00

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