Technographics / Customer Experience

Customer Experience

Gain market share and customer base information about the top Customer Experience software

TECHNOLOGIES

248

TECHNOLOGIES

COMPANIES

1246465

COMPANIES

MOVEMENTS

4666

MOVEMENTS

TOP 5 TECHNOLOGIES

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Market Share for Top Customer Experience Technologies

Analyze the market share of popular Customer Experience technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Wix Answers 485812 38.98
2 VePlatform 357260 28.66
3 Trustpilot 100453 8.06
4 Intercom 40736 3.27
5 Layer Customer Conversation Platform 28221 2.26
6 Zendesk 22269 1.79
7 Qualtrics 18948 1.52
8 Yotpo 17252 1.38
9 Freshdesk 16789 1.35
10 Feefo 8777 0.70
11 Podium 8668 0.70
12 Gigya 7929 0.64
13 Bazaarvoice 7919 0.64
14 Zoho CRM 7675 0.62
15 Zoho CRM Plus 7651 0.61
16 Qualtrics Research Core 5687 0.46
17 Sitecore 5366 0.43
18 Pipedrive 4582 0.37
19 Usabilla 4029 0.32
20 Smile.io 4005 0.32
21 Campaign Monitor 3970 0.32
22 Groove 3845 0.31
23 KANA Express 3689 0.30
24 OneAll 3555 0.29
25 PowerReviews 3007 0.24
26 Yieldify 2713 0.22
27 LiveAgent 2608 0.21
28 RumbleTalk 2424 0.19
29 Kayako 2416 0.19
30 Nebula CX by Kampyle 2378 0.19
31 ClickTale 2093 0.17
32 Smartlook 2085 0.17
33 Adobe Marketing Cloud 1919 0.15
34 Woobox 1878 0.15
35 Zoho Desk 1877 0.15
36 CallPage 1665 0.13
37 Webtrekk 1664 0.13
38 Pendo 1398 0.11
39 Reevoo 1396 0.11
40 ForeSee 1359 0.11
41 iperceptions 1288 0.10
42 WalkMe 1256 0.10
43 Survicate 1219 0.10
44 UserTesting 1212 0.10
45 Genesys 1164 0.09
46 iZooto 1061 0.09
47 WebEngage 1045 0.08
48 Grade.us 1014 0.08
49 FiveStars 1013 0.08
50 OpinionLab 1011 0.08
51 Cxense Insight 1008 0.08
52 ReferralCandy 944 0.08
53 GetFeedback 889 0.07
54 LoginRadius 851 0.07
55 Oracle Service Cloud 755 0.06
56 TINT 739 0.06
57 Five9 711 0.06
58 Medallia 710 0.06
59 HelpCrunch 639 0.05
60 Barilliance 619 0.05
61 Confirmit 584 0.05
62 UJET 528 0.04
63 QuantumMetric 506 0.04
64 NiceJob 497 0.04
65 LivePerson 494 0.04
66 Nextiva 491 0.04
67 ProProfs Survey Maker 460 0.04
68 Antlere 458 0.04
69 ProProfs Knowledge Base 454 0.04
70 Genesys PureCloud 406 0.03
71 HiConversion 392 0.03
72 Antavo 384 0.03
73 Qhub 376 0.03
74 InMoment 357 0.03
75 ReviewTrackers 341 0.03
76 Practice Ignition 326 0.03
77 Pisano 326 0.03
78 DecibelInsight 312 0.03
79 Sharpen 304 0.02
80 Pluck 294 0.02
81 Comarch Loyalty Management 277 0.02
82 Bookafy 273 0.02
83 Thunderhead.com 269 0.02
84 KeySurvey 269 0.02
85 Perkville 268 0.02
86 Market Force Information 251 0.02
87 KnowledgeOwl 236 0.02
88 Cloudrexx 231 0.02
89 Zoomph 224 0.02
90 MaritzCX 221 0.02
91 Backbase 216 0.02
92 Salesforce Service Cloud 210 0.02
93 Honestly 209 0.02
94 elevio 198 0.02
95 DeskDirector 191 0.02
96 Quantum Metric 186 0.01
97 Falcon.io 182 0.01
98 Conversocial 178 0.01
99 Apptentive 171 0.01
100 Bright Pattern 153 0.01
101 Whisbi 150 0.01
102 Totango 149 0.01
103 Satmetrix 148 0.01
104 Whatfix 146 0.01
105 Method:CRM 145 0.01
106 Picnic 145 0.01
107 Oracle CX 145 0.01
108 TeamSupport.com 144 0.01
109 TapMango 143 0.01
110 Now Interact 143 0.01
111 Appirio 140 0.01
112 Belly 136 0.01
113 TeleTech 127 0.01
114 Clarabridge CX Suite 124 0.01
115 Akio 123 0.01
116 Nicereply 120 0.01
117 Influitive AdvocateHub 119 0.01
118 amoCRM 116 0.01
119 Key Survey 108 0.01
120 Kubra 106 0.01
121 SurveySparrow 105 0.01
122 Collect.chat 101 0.01
123 Talisma 99 0.01
124 Yonyx 99 0.01
125 Abacus Webvision Cloud 99 0.01
126 Survey Analytics 91 0.01
127 SendX 89 0.01
128 Kustomer 88 0.01
129 ResponseTek 88 0.01
130 Pointillist 84 0.01
131 SeeVolution 83 0.01
132 Emolytics 83 0.01
133 Talkus 83 0.01
134 ChurnZero 79 0.01
135 Moxtra 78 0.01
136 Nanorep 78 0.01
137 AskNicely 74 0.01
138 Clarabridge 72 0.01
139 Vocalcom 68 0.01
140 UXPressia 68 0.01
141 Zingle 66 0.01
142 Client Heartbeat 65 0.01
143 Shipup 64 0.01
144 Retently NPS 62 0.00
145 CustomerGauge 59 0.00
146 Userbrain 57 0.00
147 Rant & Rave 56 0.00
148 Capillary In Touch 55 0.00
149 Toonimo 55 0.00
150 Starred 52 0.00
151 Thought Industries 52 0.00
152 Vocoll 51 0.00
153 Hippo Video 50 0.00
154 Feedbackly 46 0.00
155 Engagor 46 0.00
156 Interakt 44 0.00
157 Dovetail 42 0.00
158 Cayzu 41 0.00
159 CloudCherry 41 0.00
160 UserReplay 40 0.00
161 CrazyCall 39 0.00
162 Collect Loyalty 38 0.00
163 Intouch Insight 35 0.00
164 Impel 35 0.00
165 MySurveyLab 34 0.00
166 CXGroup 34 0.00
167 FuseDesk 33 0.00
168 Quiq Messaging 29 0.00
169 CMNTY 29 0.00
170 Reputology 29 0.00
171 Salesmachine 29 0.00
172 Mvix Digital Signage 28 0.00
173 Slapfive 27 0.00
174 Iridize 24 0.00
175 Zenloop 24 0.00
176 WorkOutLoud Community Platform 24 0.00
177 MyFeelBack 23 0.00
178 3CLogic 23 0.00
179 Katabat 23 0.00
180 eDigitalResearch (Maru EDR) 23 0.00
181 UserRules 22 0.00
182 ProcedureFlow 21 0.00
183 CloudCherry 360 Feedback 20 0.00
184 PeopleMetrics 20 0.00
185 oorjit 19 0.00
186 ThoughtBuzz 18 0.00
187 erxes Inc 18 0.00
188 Chattermill 18 0.00
189 IBM Watson Customer Experience Analytics 18 0.00
190 SimpleFeedback 17 0.00
191 CallidusCloud CX 17 0.00
192 AskingPoint 17 0.00
193 SurveyExpression 16 0.00
194 Scorebuddy 16 0.00
195 Moxie Concierge 16 0.00
196 INDE Broadcast AR 15 0.00
197 Logicalware 15 0.00
198 FoxMetrics 15 0.00
199 Temper.io 15 0.00
200 Mi4biz 15 0.00
201 Bluestone PIM 14 0.00
202 UXprobe 13 0.00
203 Touchpoint Dashboard 13 0.00
204 Planhat 12 0.00
205 TeamSalesAgent 12 0.00
206 NICE CXone 12 0.00
207 Gotcha 11 0.00
208 InviteManager 10 0.00
209 Nextpond 9 0.00
210 BEYABLE 9 0.00
211 Experiture 9 0.00
212 FUEL CYCLE by Passenger 9 0.00
213 Amdocs Omni-Channel Customer Management 9 0.00
214 RenegadeWorks 8 0.00
215 Promoter Ninja 8 0.00
216 Survey Galaxy 8 0.00
217 IBM Tealeaf 8 0.00
218 ServiceDock 7 0.00
219 Retreaver 7 0.00
220 SuiteCX 7 0.00
221 Zonka Feedback 6 0.00
222 SightMill 6 0.00
223 ATryBox 5 0.00
224 VenueLytics 5 0.00
225 ITSM 365 5 0.00
226 Survtapp 5 0.00
227 Bugwolf 4 0.00
228 Guideblocks 4 0.00
229 Preferred Patron Loyalty 4 0.00
230 Survaider 4 0.00
231 OXON 4 0.00
232 Thanx Media 4 0.00
233 IBM Digital Experience Manager 4 0.00
234 Testimonial Monkey 3 0.00
235 Tour My App 3 0.00
236 Journey Sales 3 0.00
237 JumpSeat 3 0.00
238 Acromobile 3 0.00
239 SnapSolv 3 0.00
240 Stella Connect 3 0.00
241 ReviewSpreader 2 0.00
242 Ezeassist 2 0.00
243 cliizii 1 0.00
244 ShowHows 1 0.00
245 Pitney Bowes EngageOne Video 1 0.00
246 Lily Enterprise 1 0.00
247 Dazzmobile 1 0.00
248 M|Communication 1 0.00

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