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Customer Experience

Gain market share and customer base information about the top Customer Experience software

TECHNOLOGIES

248

TECHNOLOGIES

COMPANIES

959402

COMPANIES

MOVEMENTS

7662

MOVEMENTS

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Market Share for Top Customer Experience Technologies

Analyze the market share of popular Customer Experience technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Wix Answers 472747 49.28
2 Trustpilot 94604 9.86
3 Zendesk 74499 7.77
4 Adobe Marketing Cloud 49792 5.19
5 Intercom 43825 4.57
6 Yotpo 20311 2.12
7 Campaign Monitor 19392 2.02
8 Qualtrics 13985 1.46
9 Podium 10841 1.13
10 Smile.io 10775 1.12
11 Zoho CRM 10011 1.04
12 Qualtrics Research Core 8923 0.93
13 Sitecore 8716 0.91
14 Zoho CRM Plus 7691 0.80
15 Pipedrive 6430 0.67
16 Feefo 5283 0.55
17 Freshworks 5222 0.54
18 Salesforce Service Cloud 5191 0.54
19 KANA Express 5124 0.53
20 Bazaarvoice 4728 0.49
21 Genesys 4627 0.48
22 Gigya 4448 0.46
23 Sharpen 3354 0.35
24 OneAll 3115 0.32
25 Pendo 3014 0.31
26 PowerReviews 2721 0.28
27 Kayako 2599 0.27
28 Yieldify 2516 0.26
29 Zoho Desk 2284 0.24
30 RumbleTalk 1961 0.20
31 Grade.us 1900 0.20
32 Cxense Insight 1834 0.19
33 CallPage 1570 0.16
34 WalkMe 1551 0.16
35 Five9 1473 0.15
36 Webtrekk 1429 0.15
37 Woobox 1394 0.15
38 Smartlook 1391 0.14
39 Usabilla 1348 0.14
40 Adobe Experience Cloud 1305 0.14
41 Medallia 1230 0.13
42 ClickTale 1181 0.12
43 ReferralCandy 1138 0.12
44 Survicate 1116 0.12
45 iZooto 1054 0.11
46 ProProfs Survey Maker 960 0.10
47 ProProfs Knowledge Base 960 0.10
48 WebEngage 840 0.09
49 HelpCrunch 820 0.09
50 NiceJob 815 0.08
51 FiveStars 786 0.08
52 ForeSee 732 0.08
53 Whisbi 721 0.08
54 OpinionLab 704 0.07
55 LoginRadius 681 0.07
56 LivePerson 676 0.07
57 Reevoo 669 0.07
58 SAP Hybris Cloud for Customer 652 0.07
59 Nebula CX by Kampyle 570 0.06
60 Thunderhead.com 554 0.06
61 GetFeedback 521 0.05
62 TINT 510 0.05
63 Antlere 504 0.05
64 Confirmit 455 0.05
65 Method:CRM 435 0.05
66 Genesys PureCloud 430 0.04
67 LiveAgent 412 0.04
68 Qhub 398 0.04
69 Whatfix 397 0.04
70 Barilliance 381 0.04
71 Practice Ignition 379 0.04
72 ReviewTrackers 365 0.04
73 Kustomer 360 0.04
74 Bookafy 358 0.04
75 Collect.chat 354 0.04
76 elevio 347 0.04
77 HiConversion 342 0.04
78 Oracle CX 338 0.04
79 Oracle Service Cloud 304 0.03
80 Influitive AdvocateHub 300 0.03
81 TeamSupport.com 279 0.03
82 QuantumMetric 274 0.03
83 KeySurvey 271 0.03
84 Key Survey 271 0.03
85 UserTesting 265 0.03
86 InMoment 253 0.03
87 amoCRM 248 0.03
88 Pluck 230 0.02
89 SurveySparrow 225 0.02
90 iperceptions 219 0.02
91 Market Force Information 213 0.02
92 Akio 206 0.02
93 Nextiva 191 0.02
94 TapMango 180 0.02
95 Backbase 173 0.02
96 Clarabridge 169 0.02
97 Perkville 167 0.02
98 Totango 163 0.02
99 DeskDirector 156 0.02
100 Pisano 154 0.02
101 Clarabridge CX Suite 145 0.02
102 Shipup 142 0.01
103 DecibelInsight 139 0.01
104 Hippo Video 139 0.01
105 Nanorep 137 0.01
106 Cloudrexx 136 0.01
107 Apptentive 136 0.01
108 Zoomph 135 0.01
109 Satmetrix 131 0.01
110 SendX 127 0.01
111 Adobe Experience Platform 122 0.01
112 ChurnZero 117 0.01
113 TeleTech 111 0.01
114 Groove 110 0.01
115 Appirio 109 0.01
116 Bright Pattern 103 0.01
117 Moxtra 102 0.01
118 Thought Industries 101 0.01
119 Nicereply 99 0.01
120 Conversocial 97 0.01
121 AskNicely 89 0.01
122 Retently NPS 89 0.01
123 Adobe Experience Manager Forms 88 0.01
124 Honestly 87 0.01
125 Antavo 83 0.01
126 UXPressia 80 0.01
127 Belly 80 0.01
128 Kubra 78 0.01
129 NICE CXone 77 0.01
130 MaritzCX 75 0.01
131 Talisma 74 0.01
132 Pointillist 74 0.01
133 Adobe Commerce Cloud 74 0.01
134 Abacus Webvision Cloud 68 0.01
135 Vocalcom 67 0.01
136 Userbrain 66 0.01
137 SAS/ASSIST 64 0.01
138 Zingle 64 0.01
139 ResponseTek 63 0.01
140 Starred 62 0.01
141 Emolytics 59 0.01
142 SeeVolution 58 0.01
143 Talkus 58 0.01
144 Survey Analytics 56 0.01
145 Picnic 55 0.01
146 Yonyx 53 0.01
147 CustomerGauge 51 0.01
148 Collect Loyalty 50 0.01
149 erxes Inc 50 0.01
150 Now Interact 50 0.01
151 Quiq Messaging 49 0.01
152 Falcon.io 49 0.01
153 Cayzu 48 0.01
154 Feedbackly 47 0.00
155 MyFeelBack 46 0.00
156 UJET 45 0.00
157 Toonimo 43 0.00
158 Dovetail 42 0.00
159 Servion 41 0.00
160 Client Heartbeat 41 0.00
161 FuseDesk 41 0.00
162 Moxie Concierge 40 0.00
163 3CLogic 40 0.00
164 CrazyCall 38 0.00
165 Mvix Digital Signage 37 0.00
166 Slapfive 36 0.00
167 Oracle Fatwire 36 0.00
168 CMNTY 34 0.00
169 PeopleMetrics 34 0.00
170 FoxMetrics 34 0.00
171 Comarch Loyalty Management 34 0.00
172 Reputology 33 0.00
173 Intouch Insight 33 0.00
174 CXGroup 31 0.00
175 ProcedureFlow 30 0.00
176 KnowledgeOwl 30 0.00
177 UserReplay 29 0.00
178 Impel 27 0.00
179 Vocoll 27 0.00
180 Interakt 26 0.00
181 Engagor 26 0.00
182 Rant & Rave 25 0.00
183 WorkOutLoud Community Platform 25 0.00
184 Google Trusted Stores 24 0.00
185 Planhat 24 0.00
186 Touchpoint Dashboard 23 0.00
187 Zonka Feedback 23 0.00
188 Stella Connect 21 0.00
189 oorjit 20 0.00
190 Bluestone PIM 20 0.00
191 Salesmachine 20 0.00
192 INDE Broadcast AR 20 0.00
193 Katabat 20 0.00
194 Oracle Banking Digital Experience 20 0.00
195 Oracle Real User Experience Insight 20 0.00
196 UserRules 19 0.00
197 Retreaver 18 0.00
198 Temper.io 17 0.00
199 UXprobe 17 0.00
200 SurveyExpression 15 0.00
201 eDigitalResearch (Maru EDR) 15 0.00
202 Wright XM 15 0.00
203 VePlatform 15 0.00
204 MySurveyLab 14 0.00
205 AskingPoint 14 0.00
206 Logicalware 14 0.00
207 BEYABLE 14 0.00
208 Experiture 13 0.00
209 Scorebuddy 13 0.00
210 Avaya Business Advocate 12 0.00
211 FUEL CYCLE by Passenger 12 0.00
212 SimpleFeedback 12 0.00
213 Iridize 12 0.00
214 Zenloop 12 0.00
215 Mi4biz 12 0.00
216 Chattermill 11 0.00
217 OXON 10 0.00
218 Bugwolf 10 0.00
219 SightMill 10 0.00
220 Preferred Patron Loyalty 10 0.00
221 CloudCherry 9 0.00
222 TeamSalesAgent 8 0.00
223 CloudCherry 360 Feedback 8 0.00
224 ITSM 365 8 0.00
225 ServiceDock 8 0.00
226 OpenText Communications Center Enterprise (CCE) 8 0.00
227 InviteManager 8 0.00
228 RenegadeWorks 7 0.00
229 IBM Tealeaf 7 0.00
230 ATryBox 7 0.00
231 Tour My App 7 0.00
232 Promoter Ninja 6 0.00
233 Survaider 6 0.00
234 SuiteCX 5 0.00
235 Thanx Media 5 0.00
236 Acromobile 5 0.00
237 Journey Sales 5 0.00
238 IBM Watson Customer Experience Analytics 5 0.00
239 SnapSolv 4 0.00
240 VenueLytics 4 0.00
241 Nextpond 4 0.00
242 Survey Galaxy 4 0.00
243 Survtapp 4 0.00
244 Gotcha 3 0.00
245 Guideblocks 3 0.00
246 CallidusCloud CX 2 0.00
247 Testimonial Monkey 2 0.00
248 ThoughtBuzz 2 0.00

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