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Technographics / Customer Engagement / Zoho CRM
  • Technology Profile
  • Market Share
  • Top Competitors
  • Customers
  • Customers by Industry
  • Customers by Size
  • Customers by Geo
  • Employees
  • FAQs
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Last updated : Jun 22 2022

Zoho CRM

Zoho CRM helps businesses of all sizes close deals smarter, better and faster.

  • Customer Engagement

Market Share of Zoho CRM

  • Current Customer The number of companies that currently use Zoho CRM
  • 15557
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Engagement category.
  • 5.45%
  • Websites Added The number of companies that have started using Zoho CRM in the past month.
  • 5
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Zoho CRM in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Zoho CRM

The top three of Zoho CRM’s competitors in the Customer Engagement category are Intercom with 18.89%LiveChat with 11.54%Zoho SalesIQ with 7.85% market share.

Technology Domains Market Share Versus page
Intercom 53920 18.89% Zoho CRM vs Intercom
LiveChat 32926 11.54% Zoho CRM vs LiveChat
Zoho SalesIQ 22410 7.85% Zoho CRM vs Zoho SalesIQ
Yotpo 19911 6.98% Zoho CRM vs Yotpo
Sumo 16274 5.70% Zoho CRM vs Sumo
Salesforce Service Cloud 10573 3.70% Zoho CRM vs Salesforce Service Cloud
Pipedrive 9675 3.39% Zoho CRM vs Pipedrive
Salesforce Commerce Cloud 9346 3.27% Zoho CRM vs Salesforce Commerce Cloud
Zoho CRM Plus 8599 3.01% Zoho CRM vs Zoho CRM Plus
Pendo 7719 2.70% Zoho CRM vs Pendo
Aspect Software 5435 1.90% Zoho CRM vs Aspect Software
Opower 5406 1.89% Zoho CRM vs Opower
Feefo 4868 1.71% Zoho CRM vs Feefo
Zoho Desk 4225 1.48% Zoho CRM vs Zoho Desk
Lithium 3342 1.17% Zoho CRM vs Lithium
Qzzr 3232 1.13% Zoho CRM vs Qzzr
Five9 2785 0.98% Zoho CRM vs Five9
Como 2573 0.90% Zoho CRM vs Como
UserVoice 2536 0.89% Zoho CRM vs UserVoice
WalkMe 2408 0.84% Zoho CRM vs WalkMe

Popular Comparisons

Top Competitors and Alternatives of Zoho CRM

The top three of Zoho CRM’s competitors in the Customer Engagement category are Intercom with 18.89%LiveChat with 11.54%Zoho SalesIQ with 7.85% market share.

Zoho CRM vs Intercom
Zoho CRM vs LiveChat
Zoho CRM vs Zoho SalesIQ
Zoho CRM vs Yotpo
Zoho CRM vs Sumo
Zoho CRM vs Salesforce Service Cloud
Zoho CRM vs Pipedrive
Zoho CRM vs Salesforce Commerce Cloud
Technology Stack Analysis

Compare Tech Stack of Zoho CRM and Its Competitors

Get the list of top 5 common technologies used by Zoho CRM and its competitors.

Customers of Zoho CRM

Around the world in 2022, over 10442 companies have started using Zoho CRM as Customer Engagement tool.

Customers Employee Range City Region Country Social Links
Cherise Pvt Ltd 10,000+ Pune Maharashtra India
Authentica 10,000+ Lexington Massachusetts United States
TUV NORD 10,000+ Mumbai Maharashtra India
Alp Consulting 10,000+ Bengaluru Karnataka India
HGS 10,000+ Peoria Illinois United States
ITC Limited 10,000+ Kolkata West Bengal India
Leoch Battery Corporation 10,000+ Foothill Ranch California United States
IIFL 10,000+ Mumbai Maharashtra India
TIE 10,000+ Santa Clara California United States
MacSer Finland Oy 10,000+ Espoo Uusimaa Finland

Find which Zoho CRM customers are ready to buy from you by using Slintel's buying intent score.

Zoho CRM Customers by Industry

The three top industries that use Zoho CRM for Customer Engagement are Marketing (356)Digital Marketing (319)Crm (271).

Zoho CRM Customers by Employee Count

The majority of Zoho CRM’s customers for the customer-engagement category fall in the company size of 20 - 49 employees (5161 companies)0 - 9 employees (5062 companies)100 - 249 employees (1595 companies).

Zoho CRM Customers by Geography

The top three geographies of Zoho CRM for customer-engagement are the United States with 6981(44.87%)India with 1546(9.94%)United Kingdom with 1115(7.17%) customers respectively.

Employees of Zoho CRM

Download Slintel’s Chrome Extension to get verified contact data of Zoho CRM employees.

Also see other Products/Services by Zoho CRM in:

  • Sales Management
  • Contact Management
  • Revenue Cycle Management
  • Sales Enablement
  • Personalization Behavioral Targeting

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho CRM competitors?

Zoho CRM’s Top competitors in the customer-engagement category are IntercomLiveChatZoho SalesIQ. You can view a full list of Zoho CRM competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Zoho CRM and 40,000 other technologies on the internet.You can also compare Zoho CRM and its feature with top competitors here : Zoho CRM vs Intercom Zoho CRM vs LiveChat Zoho CRM vs Zoho SalesIQ .

What is Zoho CRM customer distribution based on company size?

The majority of Zoho CRM’s customers for the customer-engagement category fall in the company size of 20 - 49 employees (5161 companies)0 - 9 employees (5062 companies)100 - 249 employees (1595 companies). You can view a distribution chart of Zoho CRM customers by company size here.

What is Zoho CRM market share in the customer-engagement?

Zoho CRM has market share of 5.45% in customer-engagement market. Zoho CRM competes with 143 competitor tools in customer-engagement category. The top alternatives for Zoho CRM customer-engagement tool are Intercom with 18.89%LiveChat with 11.54%Zoho SalesIQ with 7.85%market share.

What are the top industries that use Zoho CRM?

Top industries that use Zoho CRM for customer-engagement are Marketing (356)Digital Marketing (319)Crm (271).

What are the top countries that use Zoho CRM?

Around the world in 2022, over 10442 companies have started using Zoho CRM as customer-engagement tool. Companies using Zoho CRM for customer-engagement are majorly from United States with 6981 customers. 44.87% of Zoho CRM customers are from the United States. Other top countries using Zoho CRM are India United Kingdom with 1546(9.94%) 1115(7.17%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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