Catogories where Salesforce Service Cloud and SAP Digital CRM compete


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8855

Salesforce Service Cloud

5648

SAP Digital CRM

Current Customers

Comparing the customer bases of Salesforce Service Cloud and SAP Digital CRM, we can see that Salesforce Service Cloud has 8855 customers, while SAP Digital CRM has 5648 customers.

2.51%

Salesforce Service Cloud

1.60%

SAP Digital CRM

Market Share

Salesforce Service Cloud has a 2.51% market share in the Customer Engagement category, while SAP Digital CRM has a 1.60% market share in the same space.

Salesforce Service Cloud

11 th

SAP Digital CRM

15 th

Category Ranking

In the Customer Engagement category, with 8855 customers Salesforce Service Cloud stands at 11th place by ranking, while SAP Digital CRM with 5648 customers, is at the 15th place.

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Compare Salesforce Service Cloud vs SAP Digital CRM customers by industry

Comparing Salesforce Service Cloud and SAP Digital CRM customers by industry, we can see that Salesforce Service Cloud has more customers from the CRM Salesforce Consulting industries, while SAP Digital CRM has more customers in CRM Salesforce Consulting industries.

Industry Salesforce Service Cloud Customers SAP Digital CRM Customers
CRM 261 90
Salesforce 232 36
Consulting 147 108
Technology 143 72
Retail 124 81
Cloud 118 99
Salesforce.com 118 4
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Compare Salesforce Service Cloud vs SAP Digital CRM customers by geography

Comparing Salesforce Service Cloud and SAP Digital CRM customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Uruguay Australia , while SAP Digital CRM has more customers in United States Virgin Islands British India .

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Compare Salesforce Service Cloud and SAP Digital CRM with other technologies

Compare technologies in Customer Engagement with Salesforce Service Cloud and SAP Digital CRM on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and SAP Digital CRM compete against each other?

Salesforce Service Cloud and SAP Digital CRM compete against each other in the Customer Engagement CRM Platforms Contact Center Customer Experience Customer Support Services .

How does the market share of Salesforce Service Cloud and SAP Digital CRM compare in the Customer Engagement market?

In the Customer Engagement market, Salesforce Service Cloud has a 2.51% market share in comparison to SAP Digital CRM’s 1.60%. Since it has a better market share coverage, Salesforce Service Cloud holds the 11th spot in Slintel’s Market Share Ranking Index for the Customer Engagement category, while SAP Digital CRM holds the 15th spot.

How many customers are acquired by Salesforce Service Cloud and SAP Digital CRM in the Customer Engagement segment?

Salesforce Service Cloud has 8855 customers and SAP Digital CRM has 5648 customers in the Customer Engagement segment. Salesforce Service Cloud has 3207 more customers than SAP Digital CRM in this category.

What are the countries in which Salesforce Service Cloud and SAP Digital CRM has more customers?

Salesforce Service Cloud has more customers in United States Uruguay Australia .
SAP Digital CRM has more customers in United States Virgin Islands British India .

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