Comparing the customer bases of LiveChat and Sumo we can see that LiveChat has 33997 customers, while Sumo has 16029 customers. In the Customer Engagement category, with 33997 customers LiveChat stands at 2nd place by ranking, while Sumo with 16029 customers, is at the 6th place.
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Comparing LiveChat and Sumo customers based on their geographic location, we can see that LiveChat has more customers in United States , United Kingdom and Australia , while Sumo has more customers in United States , United Kingdom and Australia .
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LiveChat and Sumo compete against each other in the Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Live Chat, Marketing Analytics .
In the Customer Engagement market, LiveChat has a 11.73% market share in comparison to Sumo’s 5.53%. Since it has a better market share coverage, LiveChat holds the 2nd spot in Slintel’s Market Share Ranking Index for the Customer Engagement category, while Sumo holds the 6th spot.
LiveChat has 33997 customers and Sumo has 16029 customers in the Customer Engagement segment. LiveChat has 17968 more customers than Sumo in this category.
LiveChat has more customers in
Sumo has more customers in United States , United Kingdom and Australia .
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