Catogories where LiveChat and Salesforce Service Cloud compete


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40813

LiveChat

8855

Salesforce Service Cloud

Current Customers

Comparing the customer bases of LiveChat and Salesforce Service Cloud, we can see that LiveChat has 40813 customers, while Salesforce Service Cloud has 8855 customers.

11.58%

LiveChat

2.51%

Salesforce Service Cloud

Market Share

LiveChat has a 11.58% market share in the Customer Engagement category, while Salesforce Service Cloud has a 2.51% market share in the same space.

LiveChat

2 nd

Salesforce Service Cloud

11 th

Category Ranking

In the Customer Engagement category, with 40813 customers LiveChat stands at 2nd place by ranking, while Salesforce Service Cloud with 8855 customers, is at the 11th place.

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Compare LiveChat vs Salesforce Service Cloud customers by industry

Comparing LiveChat and Salesforce Service Cloud customers by industry, we can see that LiveChat has more customers from the Marketing SEO Digital Marketing industries, while Salesforce Service Cloud has more customers in Marketing SEO Digital Marketing industries.

Industry LiveChat Customers Salesforce Service Cloud Customers
Marketing 264 109
SEO 233 29
Digital Marketing 194 73
Customer Service 180 75
Retail 165 124
Web Design 151 8
Education 146 51
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Compare LiveChat vs Salesforce Service Cloud customers by geography

Comparing LiveChat and Salesforce Service Cloud customers based on their geographic location, we can see that LiveChat has more customers in United States Yemen Australia , while Salesforce Service Cloud has more customers in United States Uruguay Australia .

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Compare LiveChat and Salesforce Service Cloud with other technologies

Compare technologies in Customer Engagement with LiveChat and Salesforce Service Cloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which LiveChat and Salesforce Service Cloud compete against each other?

LiveChat and Salesforce Service Cloud compete against each other in the Customer Engagement Instant Messaging And Chat Contact Center Customer Experience Customer Satisfaction .

How does the market share of LiveChat and Salesforce Service Cloud compare in the Customer Engagement market?

In the Customer Engagement market, LiveChat has a 11.58% market share in comparison to Salesforce Service Cloud’s 2.51%. Since it has a better market share coverage, LiveChat holds the 2nd spot in Slintel’s Market Share Ranking Index for the Customer Engagement category, while Salesforce Service Cloud holds the 11th spot.

How many customers are acquired by LiveChat and Salesforce Service Cloud in the Customer Engagement segment?

LiveChat has 40813 customers and Salesforce Service Cloud has 8855 customers in the Customer Engagement segment. LiveChat has 31958 more customers than Salesforce Service Cloud in this category.

What are the countries in which LiveChat and Salesforce Service Cloud has more customers?

LiveChat has more customers in United States Yemen Australia .
Salesforce Service Cloud has more customers in United States Uruguay Australia .

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