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Technologies / Intercom Vs LiveChat
Last update : Jun 22 2022

Intercom Vs LiveChat : In-Depth Comparison

Not sure if Intercom, or LiveChat is the better choice for your needs? No problem! Slintel comparison helps you make the best decision. Take a look at categories where Intercom and LiveChat compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Intercom vs LiveChat customers by industry, by geography and by buying patterns.
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Intercom

Intercom competes with other products in the Customer Engagement Instant Messaging And Chat Live Chat Communication Customer Experience Marketing Automation Platforms Mobile Marketing Online Marketing Sales Management categories. It has a market share in the Customer Engagement category, and Intercom has 53920 customers in 175 countries.

LiveChat

LiveChat competes with other products in the Project Collaboration, Customer Satisfaction Ratings categories. It has a market share in the Customer Engagement category, and LiveChat has 32926 customers in 172 countries.

Categories where Intercom and LiveChat compete

  • Customer Engagement
  • Instant Messaging And Chat
  • Live Chat
  • Communication
  • Customer Experience

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Comparing the customer bases of Intercom and LiveChat

Comparing the customer bases of Intercom and LiveChat we can see that Intercom has 53920 customers, while LiveChat has 32926 customers. In the Customer Engagement category, with 53920 customers Intercom stands at 1st place by ranking, while LiveChat with 32926 customers, is at the 2nd place.

Intercom
1 st
53920 Customer
LiveChat
2 nd
32926 Customer

Comparing the market share of Intercom and LiveChat

Intercom has a 18.89% market share in the Customer Engagement category, while LiveChat has a 11.54% market share in the same space.

18.89%

Intercom

11.54%

LiveChat

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Compare Intercom vs LiveChat customers by geography

Comparing Intercom and LiveChat customers based on their geographic location, we can see that Intercom has more customers in United States Zambia Canada , while LiveChat has more customers in United States Yemen Australia .

Intercom
LiveChat

Customer Movements for this month

Gain actionable insights about the buying patterns of Intercom vs LiveChat’s target audience.

Intercom
New
880 Customer
Lost
2 Customer
LiveChat
New
39 Customer
Lost
174 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Intercom and LiveChat compete against each other?

Intercom and LiveChat compete against each other in the Customer Engagement Instant Messaging And Chat Live Chat Communication Customer Experience .

How does the market share of Intercom and LiveChat compare in the Customer Engagement market?

In the Customer Engagement market, Intercom has a 18.89% market share in comparison to LiveChat’s 11.54%. Since it has a better market share coverage, Intercom holds the 1st spot in Slintel’s Market Share Ranking Index for the Customer Engagement category, while LiveChat holds the 2nd spot.

How many customers are acquired by Intercom and LiveChat in the Customer Engagement segment?

Intercom has 53920 customers and LiveChat has 32926 customers in the Customer Engagement segment. Intercom has 20994 more customers than LiveChat in this category.

What are the countries in which Intercom and LiveChat has more customers?

Intercom has more customers in United States Zambia Canada .
LiveChat has more customers in United States Yemen Australia .

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